HP C4640, C4650, C4680 manual Solution 4 Clean the glass, Solution 5 Check the print catridges

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For more information, see:

•“Recommended papers for printing” on page 8

•“Information on paper” on page 12

Cause: The wrong kind of paper was loaded in the input tray.

If this did not solve the issue, try the next solution.

Solution 3: If you are making a copy, place a protective sheet on the glass

Solution: If you are making a copy, try placing one or more clear plastic sheet protectors directly on the glass, and then place the original print side down on top of the sheet protectors.

Cause: The quality of the original was poor.

If this did not solve the issue, try the next solution.

Solution 4: Clean the glass

Solution: Clean the glass and lid backing.

Cause: Debris might be stuck on the glass or on the back of the document lid; this causes poor copy quality and slows down processing.

If this did not solve the issue, try the next solution.

Solution 5: Check the print catridges

Solution: Check the estimated ink levels in the print cartridges.

NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace the print cartridges until print quality becomes unacceptable.

If there is ink remaining in the print cartridges, but you are still noticing a problem, print a self-test report to determine if there is a problem with the print cartridges. If the self-test report shows a problem, clean the print cartridges. If the problem persists, you might need to replace the print cartridges.

To clean the print cartridges from the HP Photosmart Software

1.Load letter, A4, or legal unused plain white paper into the input tray.

2.In the HP Solution Center, click Settings.

3.In the Print Settings area, click Printer Toolbox.

NOTE: You can also open the Printer Toolbox from the Print Properties dialog box. In the Print Properties dialog box, click the Features tab, and then click Printer Services.

The Printer Toolbox appears.

Solve a problem

Print quality troubleshooting

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Contents Windows Help HP Photosmart C4600 series Page Contents Contents HP Photosmart C4600 series Help Help Get to know the HP Photosmart Printer partsControl panel features Control panel featuresHP Advanced Photo Paper Paper basicsRecommended papers for photo printing HP Everyday Photo PaperHP Brochure Paper or HP Superior Inkjet Paper Recommended papers for printingHP Photo Value Pack HP Premium Presentation Paper or HP Professional PaperHP Iron-On Transfers HP Printing PaperHP Office Paper HP Premium Inkjet Transparency FilmLoad media Load small-size paper a. Lower paper trayLoad full-size paper a. Lower paper tray Information on paper Related topicsPrint documents PrintTo print from a software application Print photos saved on your computer Print photosTo print a borderless image To print a photo on photo paper Off applies no HP Real Life Technologies to the image Print photos from a memory cardPrint photo on small-size paper a. Load paper Print Print photo on full-size paper a. Load paper Print passport photos a. Load paper Print envelopes To reverse an image for iron-on transfers Print on specialty mediaTo print a group of addresses on labels or envelopes To print on transparenciesPrint a Web To print a WebView the print resolution Print using Maximum dpiTo print in Maximum dpi mode To create a printing shortcut To view the print resolutionPrinting shortcuts Click the Printing Shortcuts tabTo change the default print settings Set the default print settingsTo delete a printing shortcut Print Scan to a computer ScanTo scan to a computer Scan to a memory card To save a scan to a memory cardStart scan Press button next to Scan to Memory Card Scan Copy text or mixed documents CopyCopy text or mixed documents Black and White copy a. Load paperColor copy Change the copy settings on Stop the current job on To set the copy size from the control panel Change the copy settingsTo set the paper size from the control panel To set the number of copies from the control panelReprint photos To reprint an original photoRelated topics Save photos To save photosSave photos To check the ink levels from the HP Photosmart Software Work with cartridgesCheck the estimated ink levels Printer Toolbox appears Click the Estimated Ink Level tabReplace the cartridges To replace the cartridgesOrder ink supplies on Ink-backup mode on Exit ink-backup mode Ink-backup modeInk-backup mode output Order ink suppliesCartridge warranty information Work with cartridges HP support Solve a problemIf you have a problem, follow these steps Support processPhone support period Placing a call Support phone numbersAfter the phone support period DqpdunAdditional warranty options Uninstall and reinstall the softwareTo uninstall and reinstall the software Setup troubleshooting Troubleshooting common setup issuesSolution 2 Reset the product SolutionProduct will not turn on Solution 4 Contact HP to replace the power supply Solution 3 Press the On button more slowlySolution 5 Contact HP support for service After setting up the product, it does not print Solve a problem To uninstall the software and reset the product To start the installation from a Windows computerReceived a message that an Unknown Error has occurred To uninstall the software completelySolve a problem To install the software To run the Disk Cleanup utilityMore information about the Disk Cleanup utility Click the check box next to Do not show this message againTo retry the USB connection Print quality troubleshootingRed X appears on the USB connect prompt Registration screen does not appearWrong, inaccurate, or bleeding colors Solution 3 Check the paper type Solution 4 Check to see if the product is in ink-backup modeSolution 5 Check the print settings Solution 6 Clean or replace the print catridgesSolution 2 Check the paper type Solution 1 Check the print settingsInk is not filling the text or graphics completely Solution 4 Check the print catridges Solution 5 Replace the print cartridgeSolution 1 Check the paper type Solution 2 Use a higher print quality settingSolution 1 Make sure the paper is loaded correctly Solution 3 Rotate the imagePrintouts have horizontal streaks or lines Solution 5 Check the print cartridges Solution 4 Clean the print cartridge nozzlesSolution 6 Replace the print cartridge Printouts are faded or have dull colors Solution 4 Clean the glass Solution 5 Check the print catridgesPrintouts seem blurry or fuzzy Solution 3 Print the image in a smaller size Solution 2 Use a higher quality imagePrintouts have vertical streaks Solution 3 Ensure that the rear door is securely installed Solution 2 Make sure only one type of paper is loadedPrintouts are slanted or skewed Solution 1 Use TrueType or OpenType fonts Solution 1 Print on a page of plain paperSolution 2 Wait while the ink dries Ink streaks on the back of the paperPrint troubleshooting Solution 2 Align the print cartridgesSolution 3 Tuck the flaps to avoid paper jams Solution 1 Load the stack of envelopes correctlySolution 2 Check the envelope type Envelopes print incorrectlyProduct prints meaningless characters Margins are not printing as expectedSolution 2 Verify the paper size setting To check your margin settingsSolution 3 Load the stack of paper correctly Solution 3 Check the print cartridge Solution 2 Load paper in the input trayBlank page came out while printing On button is blinking Memory card troubleshootingMy memory card no longer works in my digital camera Solution 1 Insert the memory card properly Solution 1 Remove and reinsert the memory cardSolution 2 Remove the additional memory card Product does not read the memory cardSolution 4 Reformat the memory card in your digital camera Solution 3 Remove the additional memory cardPhotos on the memory card do not transfer to my computer Solution 2 Turn on the product Solution 1 Install the product softwareTo install the product software Solution 3 Turn on the computerSolution 1 Turn on the product Copy troubleshootingNothing happens when I try to copy Solution 2 Place the original correctly on the glassSolution 5 Clear the paper jam Parts of the original do not appear or are cut offSolution 1 Scan, enlarge, and then print a copy Resize to Fit is not working as expectedSolution 3 Wipe the glass and the back of the document lid Scan troubleshootingPrintout is blank Scanned image has incorrect page layout Scanned image is blankScanned image is incorrectly cropped Scanned image shows dotted lines instead of textSolution 2 Clean the glass and lid ErrorsSolution 1 Adjust the brightness in the software Text is incorrect or missingFirmware revision mismatch Product messagesDoor open Memory is fullTo install the HP Photosmart Software Solution 1 Install the HP Photosmart SoftwareMissing HP Photosmart Software File messages Error reading or writing the fileUnreadable files. NN files could not be read Photos not found Solution 1 Reinsert the memory cardSolution 2 Print photos from the computer File not foundGeneral user messages Solution 1 Reinsert the memory card in the productSolution 2 Reformat the memory card in your digital camera Cannot cropBorderless printing error Solution 1 Close some applications or restart your computerSolution 2 Empty the Recycle Bin on your desktop Memory card errorOut of disk space Solution 2 Push the memory card all the way forwardCard access error Use only one card at a timeCard is damaged Paper messagesCard is inserted incorrectly Card is not fully insertedPrint cartridge messages Power and connection messagesPaper orientation error Ink is dryingLow on ink Need alignment or alignment failedSolution 3 Check if print cartridges are fully inserted Solution 4 Align newly installed print cartridgesPrint cartridges incorrectly installed Solution 5 Print cartridge might be defectiveTo make sure the print cartridges are installed correctly Non-HP cartridges installed Solution 1 Insert the print cartridges To clean the print cartridge contactsCopper-colored contacts Ink nozzles do not clean Solution 2 Remove the tape from the print cartridges Solution 3 Remove and reinsert the print cartridges Solution 4 Contact HP support Printing in ink-backup modeSolution 1 Reinsert the print cartridges Print cartridges missing or not detectedSolve a problem Solution 2 Clean the print cartridge contacts Copper-colored contacts Ink nozzles do not clean Solution 1 Check the print cartridge Solution 3 Replace the print cartridgeIncompatible print cartridges Print cartridge is not intended for use in this product Solution 2 Contact HP support for servicePrint cartridges in wrong slot Solve a problem Print cartridge problem To determine which print cartridge is having the problemTri-color print cartridge Black print cartridge Solution 1 Remove and reinsert the print cartridges Solve a problem Solution 2 Clean the print cartridge contacts Copper-colored contacts Ink nozzles do not clean Previously used genuine HP cartridge installed Original HP ink has been depletedGeneral printer error Solve a problem Stop the current job To stop a print job from the productStop the current job Technical information Hewlett-Packard Company noticesEnvironmental product stewardship program Paper use Material safety data sheetsEco-Tips PlasticsPower consumption HP inkjet supplies recycling programChemical Substances ItalianoToxic and hazardous substance table Regulatory model identification numberFCC statement Vcci Class B compliance statement for users in JapanNoise emission statement for Germany HP Photosmart C4600 series declaration of conformitySymbols/Numerics Index132
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C4640, C4680, C4650 specifications

The HP C4600 and C4680 printers are versatile and efficient all-in-one inkjet devices that cater to both home and office needs. Renowned for their multifunctionality, these printers provide capabilities such as printing, scanning, and copying, thereby eliminating the need for multiple devices and saving valuable space.

Both models are characterized by their compact and sleek design, making them suitable for various environments. The C4600 is geared towards users seeking reliable performance in a compact package, while the C4680 builds on this foundation with added features and enhanced functionality. One of the key aspects of these printers is their user-friendly interface, which typically includes a straightforward control panel for easy navigation and management of print jobs.

The printing technology employed in the HP C4600 and C4680 models utilizes thermal inkjet technology, ensuring sharp, vibrant prints with accurate color reproduction. Users can expect high-quality documents with resolutions reaching up to 4800 x 1200 optimized dpi. This level of detail makes these printers suitable for both text documents and color images, allowing for professional-quality output.

In terms of speed, both models are competitive within their class, with the C4680 often exhibiting faster print rates compared to the C4600. The C4600 can typically produce about 30 pages per minute for black and white prints, while the C4680's speed can be slightly higher for color and monochrome documents.

Connectivity is another area where these printers shine. They support USB connections for direct printing from computers, but many users appreciate the wireless capabilities of the C4680, which allows for seamless printing from smartphones and tablets. This wireless technology enables easy access to printing tasks from anywhere within the home or office, enhancing productivity.

One notable characteristic is the energy efficiency of both models, which is in line with HP’s commitment to environmentally-friendly practices. They often feature energy-saving modes that automatically reduce power consumption during idle times, contributing to lower energy bills and a smaller carbon footprint.

In summary, the HP C4600 and C4680 printers combine functionality, ease of use, and quality, making them excellent choices for users looking for reliable all-in-one solutions. With their robust printing technologies, user-friendly features, and connectivity options, they cater well to diverse printing needs while ensuring excellent output quality and efficiency.
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