HP Pro 8625, Pro 8615, Pro 8620 manual Wireless, Solve wireless problems, Acknowledgements

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Wireless

By following the instructions on the printer control panel and installing the HP printer software, you should have successfully connected the printer to the wireless network.

With HP wireless direct, you can print wirelessly from a computer, smartphone, tablet, or other wireless-capable device—without connecting to an existing wireless network. For more information, see the electronic help (see “Learn more” on page 1).

Solve wireless problems

English

1 Make sure the wireless (802.11) light is turned on

If the blue light on the printer control panel is not lit, wireless might be turned off. To turn on wireless, touch and slide your finger across the screen, touch Setup, touch Network Setup, touch Wireless Settings, and then touch On in the Wireless field.

If the blue wireless light is blinking, it means the printer is not connected to a network. Use the Wireless Setup Wizard available from the printer control panel to make a wireless connection. On the Home screen, touch and slide your finger across the screen, touch Setup, touch Network Setup, touch Wireless Settings, touch Wireless Setup Wizard, and then follow the on-screen instructions.

2 Make sure the computer is connected to the wireless network

Make sure your computer is connected to your wireless network. If you cannot connect the computer to the network, contact the person who set up your network or the router manufacturer; there might be a hardware issue with the router or computer.

3 Run the wireless test

To check that the wireless connection is working properly, print the wireless test report.

1.Make sure the printer is turned on and paper is loaded in the tray.

2.On the Home screen, touch and slide your finger across the screen, touch Setup, and then touch Network Setup.

3.Touch Print Reports.

4.Touch Wireless Test Report.

If the test fails, review the report for information on how to fix the problem and run the test again.

If the wireless signal is weak, try moving the printer closer to the wireless router.

4 Restart components of the wireless network

Turn off the router and the printer, and then turn them back on in this order: router first and then printer. Sometimes, turning off devices and then turning them back on helps resolve network communication issues. If you still cannot connect, turn off the router, the printer, and the computer, and then turn them back on in this order: router first, then printer, and then computer.

If the wireless connection cannot be made, the printer can also be connected to the network using an Ethernet cable.

If you still have problems, visit the HP Wireless Printing Center (www.hp.com/go/wirelessprinting). This website contains the most complete, up-to-date information about wireless printing, as well as information to help you prepare your wireless network; solve problems when connecting the printer to the wireless network; and resolve security software issues.

If you are using a computer running Windows, you can use the Print and Scan Doctor tool, which can help solve many problems you might have with the printer. To download this tool, visit www.hp.com/go/tools.

Acknowledgements

Microsoft, Windows, Windows XP, Windows Vista, Windows 7, Windows 8, and Windows 8.1 are U.S. registered trademarks of Microsoft Corporation.

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Contents Scan to find out more Get startedLearn more Acknowledgements WirelessSolve wireless problems HP ePrint Web ServicesSafety information Print appsFor users in Europe Set up faxFax Connect the phone lineUse reports and logs How do I set up HP printers in digital phone environments?Test Fax Setup Print a reportUse Fax Solve fax problems Hewlett-Packard limited warranty statement HP product Duration of limited warrantyEscanee para descubrir más EmpezarMás información Marcas registradas Solución de problemas de comunicación inalámbricaInalámbrico Realice la prueba de conexión inalámbricaInformación sobre cartuchos de tinta Servicios de WebAplicaciones de impresión Información de seguridadConecte la línea telefónica Configuración del faxPara usuarios de Europa Conecte los dispositivos adicionalesImprimir un informe Configuración de la prueba de faxUtilice informes y registros Borrar el registro del faxUso del fax No puedo recibir faxes, pero sí enviarlos Solucionar problemas de faxNo puedo enviar faxes, pero sí recibirlos No puedo enviar ni recibir faxesDeclaración de garantía limitada de Hewlett-Packard Producto HP Duración de la garantía limitadaNumérisation du code pour plus dinformations DémarrageEn savoir plus Marques Résolution des problèmes liés aux réseaux sans filSans fil Informations relatives aux cartouches dencre Services WebApplications dimpression Informations de sécuritéPour les utilisateurs résidant en Europe Configuration du télécopieurTélécopieur Se connecter à la ligne téléphoniqueImpression dun rapport Configuration du télécopieur pour testUtilisation des rapports et des relevés Effacement du relevé de télécopieUtilisation du télécopieur Vérification des connexions physiques du télécopieur Résolution des problèmes de télécopieVérification des paramètres de télécopie de limprimante Déclaration de garantie limitée Hewlett-Packard Produit HP Durée de la garantie limitéeDigitalize para saber mais Primeiros passosSaiba mais Declarações Solução de problemas de conexão sem fioSem fio Informações sobre cartuchos de tinta Serviços WebAplicativos de impressão Informações de segurançaConectar a linha telefônica Configurar faxPara os usuários na Europa Conectar mais dispositivosUsar relatórios e logs Toque em Configurar faxToque em Configuração de fax e em Relatórios de fax Imprimir um relatórioUsar o fax Não é possível enviar nem receber faxes Não é possível enviar, mas é possível receber faxesNão é possível receber, mas é possível enviar faxes Verificar as conexões físicas de faxDeclaração de garantia limitada Hewlett-Packard Não descarte o produto eletrônico em lixo comum
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Pro 8625, Pro 8620, Pro 8615 specifications

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