HP 330, 350 manual Mailing address

Page 184

Canadian Customer Resources

Organization

Telephone

Support

Hours of

 

Number

Provided

Operation

 

 

 

 

CompuServe

Log on and at the

Interactive dialog with

24 hours per day

To become a

prompt, type GO

worldwide HP

7 days per week

HPPER

customer community

 

subscriber, call

 

 

for the exchange of

 

1 (800) 524-3388 and

CompuServe connect

 

information

 

ask for agent #51

charges apply to

 

 

 

 

caller)

 

 

 

 

 

 

Internet (HP ftp site)

ftp address:

Information on

24 hours per day

 

ftp://ftp.hp.com/html/

products, printer

7 days per week

 

drivers and support

 

 

officejet.html#

 

 

for anyone with ftp

 

 

software

 

 

access to the Internet

 

 

 

 

 

 

 

 

HP Canada

Quebec/Eastern

Assistance with repair

8:00 am - 8:00 pm

Customer Support

Canada:

and exchange program

EST

Center

1 (800) 361-9790

information

Weekdays

 

Ontario/Western

 

 

 

Canada:

 

 

 

1 (800) 268-1221

 

 

HP Canada Customer

5150 Spectrum Way

N Mailing address

8:30 am - 5:00 pm

Information Center

Mississauga,

for correspon`

Weekdays

 

Ontario

 

 

dence

 

 

L4W 5G1

 

 

N Pre-sales product

 

 

1 (800) 387-3867

 

 

 

information

 

 

 

N Help in locating

 

 

 

nearest HP-au`

 

 

 

thorized dealer.

 

Obsolete Product

1 (800) 999-1148

Post warranty

7:00 am - 6:00 pm

Support (fee-based

($25.00 fee per call

assistance on product

MST

support)

U.S.,Visa or

questions and the

Mon, Tu, Th, Fri

 

MasterCard)

most common

 

 

 

software applications

7:00 am - 4:00 pm

 

 

 

 

 

 

MST

 

 

 

Wed

￿￿￿

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Page 183 Page 185
Contents HP OfficeJet Model 330 and Model Safety Information Potential Shock HazardContents Faxing and Scanning Sending from and Receiving to Your PC Page Making Copies and Printing Using the Front Panel Reference If You Dont Read Anything Else HP OfficeJet Printer/Fax/Copier/Scann erAutoPrompt HP OfficeJet Series 300 Manager Windows softwareKey Things to Remember about Faxing GeneralRuhzruglll Using the AutoPrompt RuhzruglySending a paper fax using the AutoPrompt RuhzrugyCopying using the AutoPrompt Scanning using the AutoPromptTurning off and on the AutoPrompt Turning off AutoPrompt Turning on AutoPrompt againName and Fax Sending a Fax Directly from Your PCSend Fax button Sending a Paper Fax Using the Front Panel RUHZRUGsl-47LMaking Copies Using the Front Panel Ruhzrug sl-47bUsing HP OfficeJet Manager Introducing HP OfficeJet Manager Running the HP OfficeJet Manager Using the HP OfficeJet Manager Help System Cleaning the Print Cartridge Using the File MenuRunning Eclipse FAX SE From the HP OfficeJet Manager Using the OfficeJet Setup Menu Modifying Device SettingsDialing Mode=Tone Redial=OnBackup Reception=On Setting is Distinctive Ring=OffRemote Service=Off Beeps=On, Ring and Beep Volume=SoftUsing Send Fax Setup Changing the Header for Your Outgoing FaxesSelecting Dialing Mode Setting Automatic Redial OptionSetting up Speed Dialing for Paper Faxes Only Storing Speed Dial Codes for Individuals Choose OfficeJet Setup/Speed Dial SetupSpecial Characters Use in Fax Numbers Select Speed Dial Setup from the OfficeJet Setup menu Storing Speed Dial Codes for GroupsChanging Send Fax Quality Changing the resolutionChanging the contrast Using Receive Fax Setup Selecting Auto or Manual Receive Mode for incoming faxes If This Is Your Situation This settingChanging the number of rings to answer ChooseSetting Automatic Reduction Setting Backup ReceptionDistinctive Ring Receive Mode is set to AutoSilent Detect Remote Service Changing the Loaded Paper SizeSetting DOS Printing Options Reducing Copies of OriginalsUse this printer driver For this type of printer support Controlling Sound Settings Type of Sound Occurs When Adjust usingRing and Beep Volume RingerBeing notified of errors or warnings Using the Options MenuWhen, AutoPrompt, and PC Faxing Using the AutoPrompt Enabling or disabling PC Faxing Setting PC Faxing optionsIncluding a PC-fax header Routing Received Faxes Printing Logs and Reports Printing a Fax Log Report AutomaticallyPrinting Fax Logs Log, and Print ReportsHeading DescriptionResult Pages Type Date Time Duration Diagnostic Printing HP OfficeJet Reports Speed Dial ReportHP OfficeJet Speed Dial Report for Menu Settings Report Error only* Send or error Send only Off NormalSoft TonePC-8 CR onlyOff Portrait LetterReady 100%Error only Self Test ReportAcme Co 619 Letter 8.5x11Heading These faxes were not completely sent Sending Paper Faxes What You Need to Know Dialing from the front panelRedial/Pause Sending a Paper Fax Using the AutoPrompt EnabledPage Sending a Paper Fax Using the Front Panel Press the Speed Dial button and a 2-digit codeHelpful Hints Press Enter/Save not Start/ Copy Sending Paper Faxes To Multiple Fax NumbersPress Start to send Fax Settings Send Fax Later Sending a Paper Fax At a Future TimeStore fax now? 1=Yes 2=No Or press Speed Dial and a two-digit code numberPolling Setup Menu Fax SettingsAsking to Receive a Fax from Another Fax Machine Polling Adjusting the Resolution These buttonsAdjusting the Contrast Fax/Copy ContrastFaxing Scanning Sending from Receiving to Your PC Page Introducing Eclipse FAX SE Using Eclipse FAX SE Using the Help System Preparing to send a fax Send Setup Sending PC FaxesStandard Viewing the Eclipse FAX SE Cover Pages Roundbox Halfpage Thinline Sending a fax From a Windows application Using the Clear Button Company box Phonebook boxModifying the selected phonebook Page Using the Special Options If You Get a Busy Signal Sending a Quick Note from Eclipse FAX SE Page Changing the display All FaxesViewing Faxes Viewing Fax InformationRescheduling a fax Resending a fax from the Send Log Printing a fax Printing the Send LogDeleting faxes Sending a fax To more than one recipient Duplicate button Page Adding a New Phonebook Using Speed Dial for paper faxesAdding entries from other applications Using Eclipse FAX SE to add a new Phonebook Adding names to a Phonebook Name boxModifying a Phonebook Deleting a Phonebook Creating a group of names from one or more PhonebooksUsing the Remove Button Modifying a Phonebook from the Send Fax Dialog Box Importing names Fax numbers from other applications Importing a file of existing entriesPage Receiving a fax to your PC Receive Setup Receiving Faxes to Your PCUsing the Receive Log To view, print, or delete faxes Show to display Unread Faxes, Read Faxes, or All FaxesDeleting Faxes Forwarding a Fax Printing an entire fax From the Send or Receive Log Printing Faxes and FilesPrinting selected pages A fax from the Send or Receive Log Printing a file from Eclipse FAX SE Using Menus Toolbars to View Faxes Viewing a faxView menu Zooming in on a Choose View/ResetMenu View toolbar Tools menuTool Name Use this tool to Tool Name Use this tool to Thumbnail toolbar Opening a Page from Thumbnail ViewScanning Information, refer to your OmniPage Limited Edition manual Scanning using Eclipse Fax SE Scanning and faxingPage Using Eclipse Fax SE to scan and view, or print Page Using Advanced Eclipse FAX SE Features Faxing a document to a fileFax to File button Faxing a saved file from Eclipse FAX SE Adding text to a fax Preparing the document Method 3`Adding text to a fax from the Send or Receive Log Adding text with the Edit toolbar Page Adding an image to a PC fax Page Using the Place Image Window to Add an Image Page Sending Multiple Documents as a Fax Collecting DocumentsAppend Pages button Using the Collect dialog box Page Page Adding an Image to Cover Pages Page Choose Edit/Select Using Letterhead Second Sheets in faxes Method 1 Faxing Your Existing Letterhead to a File Creating Letterhead and Second SheetsMethod 2 Scanning Your Existing Letterhead Method 3 Creating Letterhead in Eclipse FAX SE Saving Letterhead and Second Sheets Files in Eclipse FAX SEPage Sending faxes with Letterhead and Second Sheets Fax Preview buttonUsing the Fax Preview Feature Setting the New Page Paper Size Making Copies and Printing Choosing media Description SizeTips for Loading Paper and Other Media Using the AutoPrompt to Make Copies Using the Front Panel to Make Copies Helpful Hints Ready Auto Apr-23-96 1030 AM Using the HP OfficeJet Printer Options Print Setup Commands for Selected Windows ApplicationsOpening HP OfficeJet Printer Options Reviewing the Printer Settings Option Use Whenever You Need To Print PrintoutMedia Option Use Whenever You Need To Print OrientationMedia Size Use Whenever You Need To Print Halftoning Choosing the Grayscale OptionsIntensity Printing Envelopes With Windows Applications Loading Envelopes Envelope guide Using the Front Panel When and How To Use the Front Panel Using the Menu Buttons Load/EjectDo this Using These buttons Entering Words and SymbolsMoving from one menu to another For this displayDo this Press Enter/Save to save Using Send Fax Setup Changing the Header for Your Outgoing FaxesMenu Time/Date, Header Fax Header MenuAdjusting the Resolution Adjusting the ContrastChanging the Send Fax Quality Changing the Loaded Paper Size Paper SizeUsing Speed Dial Setup Setting Up a Speed Dial GroupInserting a Pause in a Speed Dial NumberPhone Setup Ring/Beep VolumeDialing Mode Auto Redial Controlling SoundsUsing Receive Fax Setup Printer Settings Scheduling a FaxControlling the Appearance of Your Printed Documents Send Fax LaterClean the Print Cartridge Copier Settings Copy ReductionClean Pen Changing Copy ReductionTroubleshooting & Maintenance Troubleshooting When you need help Whom to call if youre in the United States MST Whom to call if youre in Canada Mailing address Error Notification Beeps, Blinking Light, Messages For this error condition Heres how youll be notifiedAn error interrupted an activity in progress Serious internal problem was detectedUnderstanding the Displayed Messages Copy cancelled Delayed faxFax cancelled Close coverFax failed from UnknownFax in memory Memory fullDisabled Fax poll failedFax printing Fax receptionLoad document Before Start TimePress Stop Open coverClear fax jam Load penOut of ink Replace penPoll cancelled Out of paperFor fax/copy Paper load failedReport cancelled Waiting for data For further print dataOut of fax paper Redial pendingCheck Settings Call for serviceStored data lost Record the error number, then do one of the following Turn power off/on Turn power offNnn Clear print jamWaiting for poll Waiting to dialSolving Problems While Printing, Faxing, or Copying Lines or dots areMissing from CharactersPrint Cartridge has Print cartridge are Dried ink on Clogged NoseThink the nozzles On my printCartridge are Clogged LastMy phone call is cut off when I try to make a copy Cant get the fontCant receive a Fax from myExtension phones Incoming calls Arent beingNever answers a CallEclipse Fax SE Doesnt work onDuring sending PC faxes quitInstead.receipt Maintaining Your HP OfficeJet Changing the Print Cartridge Remove both pieces of tape Reference Product Specifications ResolutionnPaper Weight Compatibility Copy Speed Supply/Accessory Number Ordering InformationObtaining a Material Safety Data Sheet Msds Warranty InformationOne-Year Limited Warranty ExclusionsWarranty Limitations Regulatory InformationPage Page Telephone Network DOC Requirements Page Index Page Page Page Page Page
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