HP M1216nfh, M1214nfh, M1213nf manual Device error, Press OK, Door open, Engine comm. Error

Page 216

Control panel message

Description

Recommended action

 

 

 

54.1C Error

The product has experienced an internal

Turn off the power by using the power

Turn off then on

hardware error.

switch, wait at least 30 seconds, and then

 

turn on the power and wait for the product to

 

 

initialize.

 

 

If a surge protector is being used, remove it.

 

 

Plug the product directly into the wall socket.

 

 

Use the power switch to turn the product on.

 

 

If the error persists, contact HP. See

 

 

www.hp.com/support/ljm1210series or the

 

 

support flyer that came in the product box.

 

 

 

Comm. error

The product experienced a communication

Verify that the fax phone line is working

 

error while attempting to send or receive a

correctly.

 

fax.

Try sending or receiving the fax again.

 

 

 

 

If the error persists, contact HP. See

 

 

www.hp.com/support/ljm1210series or the

 

 

support flyer that came in the product box.

 

 

 

Device error

The product experienced an internal

This is a warning message only. Job output

Press [OK]

communication error.

might be affected.

 

 

 

 

 

Door open

The cover above the print cartridge is open.

Close the cover.

 

 

 

Engine comm. Error

The product has experienced an internal

1. Turn off the power by using the power

 

hardware error.

switch, and then wait at least 30

 

 

seconds.

 

 

2. If a surge protector is being used,

 

 

remove it. Plug the product directly into

 

 

the wall socket.

 

 

3. Turn on the power and wait for the

 

 

product to initialize.

 

 

If the error persists, contact HP. See

 

 

www.hp.com/support/ljm1210series or the

 

 

support flyer that came in the product box.

 

 

 

Fax recv. error

The product was unable to receive an

Verify that the fax phone line is working

 

incoming fax.

correctly.

 

 

Ask the person who sent the fax to send it

 

 

again.

 

 

If the error persists, contact HP. See

 

 

www.hp.com/support/ljm1210series or the

 

 

support flyer that came in the product box.

 

 

 

Fax Send error

The product was unable to send the fax.

Try sending the fax later, or confirm with the

 

 

recipient that the receiving fax machine is

 

 

ready.

 

 

If the error persists, contact HP. See

 

 

www.hp.com/support/ljm1210series or the

 

 

support flyer that came in the product box.

 

 

 

202 Chapter 12 Solve problems

ENWW

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Contents Laserjet Professional M1130/M1210 Page HP LaserJet Professional M1130/M1210 MFP Series Copyright and License Trademark CreditsConventions used in this guide Conventions used in this guide Table of contents Connect the product Paper and print mediaPrint tasks CopyScan Fax M1210 Series only 103 Manage and maintain the product 153Solve problems 195 Appendix a Supplies and accessories 231 Appendix B Service and support 233Appendix C Specifications 243 Appendix D Regulatory information 245Index 259 Xii Product basics Product comparison M1130 Series M1210 SeriesEnvironmental features Product features Accessibility Economical printingArchive printing SuppliesProduct views Front viewM1130 Series 10 9 M1210 SeriesBack view M1210 Series Serial number and model number location Control-panel layout 11 1015 14 13 12 Control panel menus M1210 Series only Control-panel menus Menu item Sub-menu item Description Phone Book Add/EditDelete Delete all 4Copy setup menu Menu item Description Stop Recv to PCAutomatic print feature Phone Book reportUp for this product TAM Menu Item Sub-menu item Description Rings to answer Answer Ring All RingsType Single DoubleAll faxes Error correction EdgesPaper path Prints9Network config. menu Enww Software for Windows Priority for print settings Full software installation Print and scan drivers onlySupported operating systems for Windows Printer driverChange printer-driver settings for Windows Change the default settings for all print jobsChange the product configuration settings Remove software for WindowsClick Start, Control Panel, and then Programs and Features Windows VistaSupported utilities for Windows HP Toolbox softwareHP Embedded Web Server M1210 Series only Other Windows components and utilitiesEnww Use the product with Mac Priority for print settings for Macintosh Software for MacSupported operating systems for Macintosh Supported printer drivers for MacintoshChange printer-driver settings for Mac Create and use printing presets with Mac Create a printing presetUse printing presets Print with MacPrint a cover page with Mac Print multiple pages on one sheet of paper with MacPrint on both sides duplex with Mac Print on both sides manuallyEnww Fax with Mac M1210 Series only Scan with Mac Use page-by-page scanningScan to file Scan to e-mailEnww Connect the product Supported network operating systems Printer sharing disclaimerCD installation Connect with USBInstall the product on a wired network CD installation on a wired networkConnect to a network M1210 Series only Supported network protocolsConfigure network settings View or change network settingsSet or change the network password Link speeds and duplex settingsEnww Paper and print media Understand paper use Special paper guidelinesMedia type Do not Understand paper use Change the printer driver to match the paper type and size Change the paper size and type WindowsChange the paper size and type Mac Size Dimensions Input tray Document feeder Size Dimensions Input traySupported paper sizes Minimum 76Supported paper types Load paper trays Load the input trayTray adjustment for short media Enww Load the document feeder M1210 Series only Tray or bin Paper type Specifications Quantity Paper type How to load paperTray and bin capacity Paper orientation for loading traysConfigure trays Change the default paper-size setting M1130 SeriesChange the default paper-size setting M1210 Series Change the default paper-type setting M1130 SeriesChange the default paper-type setting M1210 Series Enww Print tasks Cancel a print job Print with Windows Open the printer driver with WindowsGet help for any printing option with Windows Change the number of print copies with Windows Print colored text as black with WindowsSave custom print settings for reuse with Windows Use a printing quick setCreate a custom printing quick set Improve print quality with Windows Select a page sizeSelect a custom page size Select the print resolution Print on preprinted letterhead or forms with WindowsSelect a paper type Enww Properties or Preferences button Print the first or last page on different paper with Windows Enww Scale a document to fit page size Add a watermark to a document with Windows Print on both sides duplex with Windows Manually print on both sides duplex with WindowsClick the Finishing tab Create a booklet with Windows Use HP ePrint Use HP Cloud PrintEnww Use HP Direct Print wireless models only Print multiple pages per sheet with Windows Use AirPrintEnww Select page orientation with Windows Enww Copy Use copy functions One-touch copyMultiple copies Create multiple copies M1130 SeriesCopy a multiple-page original Copy identification cards M1210 Series onlyCreate multiple copies M1210 Series Cancel a copy job Cancel a copy job M1130 SeriesCancel a copy job M1210 Series Reduce or enlarge a copy imageReduce or enlarge copies M1210 Series Button to start Copy settings Collate a copy jobChange copy quality Collate copies M1210 SeriesChange the copy quality setting M1130 Series Change the copy quality setting M1210 Series Check the scanner glass for dirt and smudgesAdjust the lightness or darkness for copies Adjust the lightness or darkness for copies M1130 SeriesAdjust the lightness or darkness for copies M1210 Series Copy on both sides duplex Copy a two-sided original to a one-sided documentCopy a two-sided original to a two-sided document Copy on both sides duplex Copy Scan Scan by using HP LaserJet Scan Windows Scan by using HP Director MacUse scan functions Scan methodsCancel a scan Scan by using other softwareScan from a TWAIN-compliant program Scan from a WIA-compliant programScan settings Scanner resolution and colorScan file format Resolution and color guidelines Setting Recommended useColor Scan quality Fax M1210 Series only Fax features Set up fax Install and connect the hardwareConnect fax to a telephone line Connect additional devicesEnww Enww Set up fax with a telephone answering machine Set up fax with an extension phoneConfigure fax settings Setup for stand-alone faxUse the control panel to set the fax time, date, and header Use the HP Fax Setup Wizard Set fax time, date, and headerUse of common localized letters in fax headers Key number CharactersUse the phone book Use the control panel to create and edit the fax phone bookUse phone-book data from other programs Delete phone book Program DescriptionSet fax settings Send fax settingsSet special dialing symbols and options Set the dial-tone detectionSet autoredial and the time between redials Set tone-dialing or pulse-dialingSet the redial-on-busy option Set light/dark and resolution Set the redial-on-communication-error optionSet the default light/dark contrast setting Set the redial-on-no-answer optionSet resolution settings Set the default resolution settingCover-page templates Customize a fax cover sheetReceive fax settings Set the answer modeSet fax forwarding Block or unblock fax numbers Set the number of rings-to-answerSet distinctive ring Type of telephone lineUse autoreduction for incoming faxes Set fax reprint settings Set the silence-detect modeSet the fax volume Set the alert volume, phone-line volume, and ring volumeSet the private receive feature Turn on the private receive featureSet stamp-received faxes Turn off the private receive feature Set fax pollingCancel a fax Use faxFax software Delete faxes from memoryUse fax on a DSL, PBX, or Isdn system DSLUse fax on a VoIP service Fax memory is retained when there is a loss of powerFax memory Send a faxFax from the document feeder Manual dial faxingSend a fax to a group manually ad hoc faxing Manual redialSend a fax from the software Send a fax from the software Windows XP or VistaSend a fax from the software Mac OS X 10.4 and later Windows Schedule a fax to be sent later Use access codes, credit cards, or calling cards Send faxes internationallyPrint a stored fax when the private receive feature is on Receive a faxPrint a fax Reprint a faxReceive faxes when fax tones are audible on the phone line Turn off the receive-to-PC setting from the control panelView a new fax when in receive to PC mode Receive faxes to a computerSolve fax problems Fax troubleshooting checklistFax error messages Fax delayedFax is busy Canceled send Alert and warning messagesCanceling recv Fax memory full Canceling sendRedial pending Fax memory fullEnww Invalid entry No dial toneNo document sent Canceled send No fax detected Fax logs and reports Print all fax reportsPrint individual fax reports Set the fax error report Set the fax activity log to print automaticallyChange error correction and fax speed Set the fax-error-correction modeSet the fax confirmation report Problems sending faxes Change the fax speedFaxes stop during sending Cause Solution Outgoing fax calls continue to be dialed Cause SolutionControl panel shows a low-memory error Cause Solution Faxes are transmitting very slowly Cause SolutionProblems receiving faxes Product is not answering incoming fax calls Cause SolutionFaxes are not printing Cause Solution Product ran out of toner while printing a faxFaxes are being received very slowly Cause Solution Regulatory information and warranties Manage and maintain the product Print information pages Description How to print Supplies Status Both models Supplies Status Page list itemDemo Both models Description How to print Use the HP Toolbox software View HP Toolbox softwareClick HP Toolbox Status Fax M1210 Series onlyFax tasks Fax phone bookEnww Fax send log Fax receive logShop for Supplies Other LinksUse the HP Embedded Web Server M1210 Series only Open the HP Embedded Web ServerFeatures Settings tabInformation tab Networking tabProduct security features Lock the formatterEconomy settings Auto-Off modeChange the Auto-Off delay time Print with EconoModeWindows Vista Manage supplies and accessories Print when a cartridge reaches estimated end of lifeManage print cartridges Replacement instructions Redistribute tonerEnww Replace the print cartridge Enww Enww Replace the pickup roller Enww Enww Enww Close the print-cartridge door and the scanner assembly Replace the separation pad Enww Clean the product Clean the pickup rollerClean the product Enww Enww Clean the separation pad Enww Enww Clean the paper path Mac OS X Clean the print-cartridge area Enww Enww Clean the exterior Clean the scanner glass strip and platenEnww Product updates Solve problems Solve general problems Troubleshooting checklistRestore the factory-set defaults M1210 Series only Factors that affect product performanceLight status Error code State of the product Interpret control-panel light patterns M1130 Series onlyInterpret control-panel light patterns M1130 Series only Error from which it cannot recover Scanner Error Interpret control-panel messages M1210 Series onlyControl-panel message types Control-panel messagesDevice error Engine comm. ErrorPress OK Door openCleaning Mode Load tray TYPE, Size Settings clearedOpen door and clear jam Load tray 1 Plain SizeClear jams Common causes of jamsJam locations Jams can occur at the following locations in the productClear jams from the document feeder M1210 Series only Clear jams from the output areas Enww Clear jams from the input tray Enww Clear jams from inside the product Change the jam recovery setting Click the Device Settings tab Windows Vista Solve paper-handling problems Problem Cause SolutionSolve paper-handling problems Solve image-quality problems General print-quality issuesPrint-quality examples AaBbCc Quality tab and set Paper Type toIf the problem persists, select a paper type Remove the envelope, flatten it, and try Copy print-quality problems Scan-quality problems Prevent scan-quality problemsSolve scan-quality problems Repetitive defects ruler 27 mm 29 mm 39 mm 56 mm 75 mmOptimize and improve image quality Change print densityManage and configure printer drivers Solve performance problems Solve connectivity problemsSolve direct-connect problems Solve network problems Problem SolutionSolve software problems Solve common Windows problemsSolve common Mac problems Mac OS X v10.5 and v10.6 Library/PrintersEnww Software troubleshooting Hardware troubleshootingJobs Enww Supplies and accessories Order parts, accessories, and supplies Paper-handling accessoriesPart numbers Print cartridgesService and support Hewlett-Packard limited warranty statement Hewlett-Packard limited warranty statement Enww End User License Agreement Transfer EnwwEnww Customer self-repair warranty service Customer supportRepack the product Service information form WHO is Returning the EQUIPMENT?Enww Specifications Physical specifications Specification M1130 Series M1210 SeriesOperating Storage Regulatory information Power consumption FCC regulationsEnvironmental product stewardship program Protecting the environmentToner consumption Paper usePlastics HP LaserJet print suppliesPaper Non-U.S. returnsMultiple returns more than one cartridge Single returnsMaterial restrictions M1130 Series Material restrictions M1210 SeriesHP LaserJet Professional M1210 MFP Series Enww Declaration of conformity base model Accessories Declaration of conformity fax modelSafety statements Laser safetyPower cord instructions Canadian DOC regulationsLaser statement for Finland GS statement GermanyTürkiye Cumhuriyeti EEE Yönetmeliğine Uygundur Additional statements for telecom fax products EU Statement for Telecom OperationNew Zealand Telecom Statements Additional FCC statement for telecom products USTelephone Consumer Protection Act US Industry Canada CS-03 requirementsEnww Symbols/Numerics 2-sided printing IndexCables DSL Jams Msds See also solving WIA TCP/IP Enww Page CE841-91060* *CE841-91060
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M1213nf, M1216nfh, M1214nfh specifications

HP has long been recognized for its innovative printers that cater to both home and office needs. Among its diverse range of devices, the HP LaserJet Pro series stands out, particularly the M1214nfh, M1217nfw, M1132, M1136, and M1216nfh models. Each of these printers is engineered to deliver reliable performance, advanced features, and excellent print quality.

Starting with the HP M1214nfh, this compact multifunction printer is designed for small offices or home environments. It offers printing, scanning, copying, and faxing capabilities, making it a versatile option for various tasks. The M1214nfh features built-in wireless connectivity, enabling users to print from smartphones and tablets easily. With automatic duplex printing, it helps save on paper costs, and its fast printing speed ensures that jobs are completed swiftly.

The HP M1217nfw takes functionality a step further with additional features such as a touchscreen interface for intuitive navigation. Similar to the M1214nfh, it supports wireless printing but also includes NFC (Near Field Communication) for easy mobile printing. The device boasts a reliable monthly duty cycle and an energy-efficient design, appealing to environmentally conscious users.

Next is the HP M1132, a single-function printer that emphasizes performance. With a compact footprint, it is suitable for small workspaces while still delivering sharp black and white prints. The M1132 utilizes HP’s unique LaserJet technology, ensuring fast print speeds along with impressive document quality. It features a simple control panel, enabling hassle-free operations.

The M1136 model retains the simplicity of the M1132 while adding multifunction capabilities. It combines printing, scanning, and copying in one device, making it ideal for small businesses. Its high-quality output and durable design make it a reliable choice. The M1136 also supports versatile media handling, allowing users to print on various paper sizes.

Lastly, the HP M1216nfh is another multifunction printer that combines essential features with user-friendly operations. Like its counterparts, it boasts wireless capabilities, automatic duplex printing, and a compact design. The M1216nfh is built to handle varied printing tasks, making it a great addition to any home or office setup.

Overall, the HP M1214nfh, M1217nfw, M1132, M1136, and M1216nfh are equipped with advanced technologies that not only streamline workflow but also enhance productivity. Users can expect reliable performance, crisp print quality, and the convenience of multifunctional features from these impressive machines. Whether for home or office use, these HP printers meet diverse printing needs while offering value and efficiency.
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