HP M1216nfh, M1214nfh, M1213nf manual Copy print-quality problems

Page 234

Copy print-quality problems

Problem

Cause

Solution

Images are missing or faded.

The print cartridge might be defective or

Replace the print cartridge.

low.

 

 

 

The original might be of poor quality.

If your original is too light or damaged, the

 

copy might not be able to compensate,

 

even if you adjust the contrast. If possible,

 

find an original document in better

 

condition.

The contrast settings might be set

Use the control-panel to change the contrast

incorrectly.

setting.

 

 

The original might have a colored

Colored backgrounds might cause images

background.

in the foreground to blend into the

 

background, or the background might

 

appear in a different shade. If possible, use

 

an original document without a colored

 

background.

Vertical white or faded stripes appear on the copy.

The paper might not meet HP specifications.

Use paper that meets HP specifications.

 

 

The print cartridge might be defective or

Replace the print cartridge.

low.

 

Unwanted lines appear on the copy.

AaBbCc

AaBbCc

AaBbCc

AaBbCc

AaBbCc

The document feeder scanning strip might

Clean the document feeder scanning strip.

be dirty.

 

 

 

The photosensitive drum inside the print

Replace the print cartridge.

cartridge might have been scratched.

 

Black dots or streaks appear on the copy.

Ink, glue, correction fluid, or an unwanted

Clean the document feeder scanning strip.

substance might be on the document feeder.

 

 

 

The power to the product might have

Reprint the job.

fluctuated.

 

220 Chapter 12 Solve problems

ENWW

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Contents Laserjet Professional M1130/M1210 Page HP LaserJet Professional M1130/M1210 MFP Series Copyright and License Trademark CreditsConventions used in this guide Conventions used in this guide Table of contents Connect the product Paper and print mediaPrint tasks CopyScan Fax M1210 Series only 103 Manage and maintain the product 153Solve problems 195 Appendix C Specifications 243 Appendix a Supplies and accessories 231Appendix B Service and support 233 Appendix D Regulatory information 245Index 259 Xii Product basics Product comparison M1130 Series M1210 SeriesEnvironmental features Product features Archive printing AccessibilityEconomical printing SuppliesProduct views Front viewM1130 Series 10 9 M1210 SeriesBack view M1210 Series Serial number and model number location Control-panel layout 11 1015 14 13 12 Control panel menus M1210 Series only Control-panel menus Menu item Sub-menu item Description Phone Book Add/EditDelete Delete all 4Copy setup menu Menu item Description Stop Recv to PCAutomatic print feature Phone Book reportUp for this product TAM Type Single Menu Item Sub-menu item Description Rings to answerAnswer Ring All Rings DoubleAll faxes Error correction EdgesPaper path Prints9Network config. menu Enww Software for Windows Supported operating systems for Windows Priority for print settingsFull software installation Print and scan drivers only Printer driverChange the product configuration settings Change printer-driver settings for WindowsChange the default settings for all print jobs Remove software for WindowsClick Start, Control Panel, and then Programs and Features Windows VistaHP Embedded Web Server M1210 Series only Supported utilities for WindowsHP Toolbox software Other Windows components and utilitiesEnww Use the product with Mac Supported operating systems for Macintosh Priority for print settings for MacintoshSoftware for Mac Supported printer drivers for MacintoshChange printer-driver settings for Mac Use printing presets Create and use printing presets with MacCreate a printing preset Print with MacPrint a cover page with Mac Print multiple pages on one sheet of paper with MacPrint on both sides duplex with Mac Print on both sides manuallyEnww Fax with Mac M1210 Series only Scan to file Scan with MacUse page-by-page scanning Scan to e-mailEnww Connect the product Supported network operating systems Printer sharing disclaimerCD installation Connect with USBConnect to a network M1210 Series only Install the product on a wired networkCD installation on a wired network Supported network protocolsSet or change the network password Configure network settingsView or change network settings Link speeds and duplex settingsEnww Paper and print media Understand paper use Special paper guidelinesMedia type Do not Understand paper use Change the printer driver to match the paper type and size Change the paper size and type WindowsChange the paper size and type Mac Supported paper sizes Size Dimensions Input tray Document feederSize Dimensions Input tray Minimum 76Supported paper types Load paper trays Load the input trayTray adjustment for short media Enww Load the document feeder M1210 Series only Tray and bin capacity Tray or bin Paper type Specifications QuantityPaper type How to load paper Paper orientation for loading traysConfigure trays Change the default paper-size setting M1130 SeriesChange the default paper-size setting M1210 Series Change the default paper-type setting M1130 SeriesChange the default paper-type setting M1210 Series Enww Print tasks Cancel a print job Print with Windows Open the printer driver with WindowsGet help for any printing option with Windows Change the number of print copies with Windows Print colored text as black with WindowsSave custom print settings for reuse with Windows Use a printing quick setCreate a custom printing quick set Improve print quality with Windows Select a page sizeSelect a custom page size Select the print resolution Print on preprinted letterhead or forms with WindowsSelect a paper type Enww Properties or Preferences button Print the first or last page on different paper with Windows Enww Scale a document to fit page size Add a watermark to a document with Windows Print on both sides duplex with Windows Manually print on both sides duplex with WindowsClick the Finishing tab Create a booklet with Windows Use HP ePrint Use HP Cloud PrintEnww Use HP Direct Print wireless models only Print multiple pages per sheet with Windows Use AirPrintEnww Select page orientation with Windows Enww Copy Multiple copies Use copy functionsOne-touch copy Create multiple copies M1130 SeriesCopy a multiple-page original Copy identification cards M1210 Series onlyCreate multiple copies M1210 Series Cancel a copy job M1210 Series Cancel a copy jobCancel a copy job M1130 Series Reduce or enlarge a copy imageReduce or enlarge copies M1210 Series Button to start Change copy quality Copy settingsCollate a copy job Collate copies M1210 SeriesChange the copy quality setting M1130 Series Change the copy quality setting M1210 Series Check the scanner glass for dirt and smudgesAdjust the lightness or darkness for copies Adjust the lightness or darkness for copies M1130 SeriesAdjust the lightness or darkness for copies M1210 Series Copy on both sides duplex Copy a two-sided original to a one-sided documentCopy a two-sided original to a two-sided document Copy on both sides duplex Copy Scan Use scan functions Scan by using HP LaserJet Scan WindowsScan by using HP Director Mac Scan methodsScan from a TWAIN-compliant program Cancel a scanScan by using other software Scan from a WIA-compliant programScan settings Scanner resolution and colorScan file format Resolution and color guidelines Setting Recommended useColor Scan quality Fax M1210 Series only Fax features Connect fax to a telephone line Set up faxInstall and connect the hardware Connect additional devicesEnww Enww Set up fax with a telephone answering machine Set up fax with an extension phoneConfigure fax settings Setup for stand-alone faxUse the control panel to set the fax time, date, and header Use of common localized letters in fax headers Use the HP Fax Setup WizardSet fax time, date, and header Key number CharactersUse the phone book Use the control panel to create and edit the fax phone bookUse phone-book data from other programs Delete phone book Program DescriptionSet special dialing symbols and options Set fax settingsSend fax settings Set the dial-tone detectionSet autoredial and the time between redials Set tone-dialing or pulse-dialingSet the redial-on-busy option Set the default light/dark contrast setting Set light/dark and resolutionSet the redial-on-communication-error option Set the redial-on-no-answer optionCover-page templates Set resolution settingsSet the default resolution setting Customize a fax cover sheetReceive fax settings Set the answer modeSet fax forwarding Block or unblock fax numbers Set the number of rings-to-answerSet distinctive ring Type of telephone lineUse autoreduction for incoming faxes Set the fax volume Set fax reprint settingsSet the silence-detect mode Set the alert volume, phone-line volume, and ring volumeSet the private receive feature Turn on the private receive featureSet stamp-received faxes Turn off the private receive feature Set fax pollingFax software Cancel a faxUse fax Delete faxes from memoryUse fax on a DSL, PBX, or Isdn system DSLFax memory Use fax on a VoIP serviceFax memory is retained when there is a loss of power Send a faxFax from the document feeder Manual dial faxingSend a fax to a group manually ad hoc faxing Manual redialSend a fax from the software Send a fax from the software Windows XP or VistaSend a fax from the software Mac OS X 10.4 and later Windows Schedule a fax to be sent later Use access codes, credit cards, or calling cards Send faxes internationallyPrint a fax Print a stored fax when the private receive feature is onReceive a fax Reprint a faxView a new fax when in receive to PC mode Receive faxes when fax tones are audible on the phone lineTurn off the receive-to-PC setting from the control panel Receive faxes to a computerSolve fax problems Fax troubleshooting checklistFax is busy Canceled send Fax error messagesFax delayed Alert and warning messagesRedial pending Canceling recvFax memory full Canceling send Fax memory fullEnww Invalid entry No dial toneNo document sent Canceled send No fax detected Fax logs and reports Print all fax reportsPrint individual fax reports Set the fax error report Set the fax activity log to print automaticallyChange error correction and fax speed Set the fax-error-correction modeSet the fax confirmation report Problems sending faxes Change the fax speedFaxes stop during sending Cause Solution Outgoing fax calls continue to be dialed Cause SolutionControl panel shows a low-memory error Cause Solution Faxes are transmitting very slowly Cause SolutionProblems receiving faxes Product is not answering incoming fax calls Cause SolutionFaxes are not printing Cause Solution Product ran out of toner while printing a faxFaxes are being received very slowly Cause Solution Regulatory information and warranties Manage and maintain the product Print information pages Description How to print Supplies Status Both models Supplies Status Page list itemDemo Both models Description How to print Use the HP Toolbox software View HP Toolbox softwareClick HP Toolbox Fax tasks StatusFax M1210 Series only Fax phone bookEnww Fax send log Fax receive logShop for Supplies Other LinksUse the HP Embedded Web Server M1210 Series only Open the HP Embedded Web ServerInformation tab FeaturesSettings tab Networking tabProduct security features Lock the formatterChange the Auto-Off delay time Economy settingsAuto-Off mode Print with EconoModeWindows Vista Manage supplies and accessories Print when a cartridge reaches estimated end of lifeManage print cartridges Replacement instructions Redistribute tonerEnww Replace the print cartridge Enww Enww Replace the pickup roller Enww Enww Enww Close the print-cartridge door and the scanner assembly Replace the separation pad Enww Clean the product Clean the pickup rollerClean the product Enww Enww Clean the separation pad Enww Enww Clean the paper path Mac OS X Clean the print-cartridge area Enww Enww Clean the exterior Clean the scanner glass strip and platenEnww Product updates Solve problems Solve general problems Troubleshooting checklistRestore the factory-set defaults M1210 Series only Factors that affect product performanceLight status Error code State of the product Interpret control-panel light patterns M1130 Series onlyInterpret control-panel light patterns M1130 Series only Error from which it cannot recover Control-panel message types Scanner ErrorInterpret control-panel messages M1210 Series only Control-panel messagesPress OK Device errorEngine comm. Error Door openOpen door and clear jam Cleaning Mode Load tray TYPE, SizeSettings cleared Load tray 1 Plain SizeClear jams Common causes of jamsJam locations Jams can occur at the following locations in the productClear jams from the document feeder M1210 Series only Clear jams from the output areas Enww Clear jams from the input tray Enww Clear jams from inside the product Change the jam recovery setting Click the Device Settings tab Windows Vista Solve paper-handling problems Problem Cause SolutionSolve paper-handling problems Solve image-quality problems General print-quality issuesPrint-quality examples AaBbCc Quality tab and set Paper Type toIf the problem persists, select a paper type Remove the envelope, flatten it, and try Copy print-quality problems Scan-quality problems Prevent scan-quality problemsSolve scan-quality problems Repetitive defects ruler 27 mm 29 mm 39 mm 56 mm 75 mmOptimize and improve image quality Change print densityManage and configure printer drivers Solve performance problems Solve connectivity problemsSolve direct-connect problems Solve network problems Problem SolutionSolve common Mac problems Solve software problemsSolve common Windows problems Mac OS X v10.5 and v10.6 Library/PrintersEnww Software troubleshooting Hardware troubleshootingJobs Enww Supplies and accessories Part numbers Order parts, accessories, and suppliesPaper-handling accessories Print cartridgesService and support Hewlett-Packard limited warranty statement Hewlett-Packard limited warranty statement Enww End User License Agreement Transfer EnwwEnww Customer self-repair warranty service Customer supportRepack the product Service information form WHO is Returning the EQUIPMENT?Enww Specifications Physical specifications Specification M1130 Series M1210 SeriesOperating Storage Regulatory information Environmental product stewardship program Power consumptionFCC regulations Protecting the environmentPlastics Toner consumptionPaper use HP LaserJet print suppliesMultiple returns more than one cartridge PaperNon-U.S. returns Single returnsMaterial restrictions M1130 Series Material restrictions M1210 SeriesHP LaserJet Professional M1210 MFP Series Enww Declaration of conformity base model Accessories Declaration of conformity fax modelPower cord instructions Safety statementsLaser safety Canadian DOC regulationsLaser statement for Finland GS statement GermanyTürkiye Cumhuriyeti EEE Yönetmeliğine Uygundur New Zealand Telecom Statements Additional statements for telecom fax productsEU Statement for Telecom Operation Additional FCC statement for telecom products USTelephone Consumer Protection Act US Industry Canada CS-03 requirementsEnww Symbols/Numerics 2-sided printing IndexCables DSL Jams Msds See also solving WIA TCP/IP Enww Page CE841-91060* *CE841-91060
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M1213nf, M1216nfh, M1214nfh specifications

HP has long been recognized for its innovative printers that cater to both home and office needs. Among its diverse range of devices, the HP LaserJet Pro series stands out, particularly the M1214nfh, M1217nfw, M1132, M1136, and M1216nfh models. Each of these printers is engineered to deliver reliable performance, advanced features, and excellent print quality.

Starting with the HP M1214nfh, this compact multifunction printer is designed for small offices or home environments. It offers printing, scanning, copying, and faxing capabilities, making it a versatile option for various tasks. The M1214nfh features built-in wireless connectivity, enabling users to print from smartphones and tablets easily. With automatic duplex printing, it helps save on paper costs, and its fast printing speed ensures that jobs are completed swiftly.

The HP M1217nfw takes functionality a step further with additional features such as a touchscreen interface for intuitive navigation. Similar to the M1214nfh, it supports wireless printing but also includes NFC (Near Field Communication) for easy mobile printing. The device boasts a reliable monthly duty cycle and an energy-efficient design, appealing to environmentally conscious users.

Next is the HP M1132, a single-function printer that emphasizes performance. With a compact footprint, it is suitable for small workspaces while still delivering sharp black and white prints. The M1132 utilizes HP’s unique LaserJet technology, ensuring fast print speeds along with impressive document quality. It features a simple control panel, enabling hassle-free operations.

The M1136 model retains the simplicity of the M1132 while adding multifunction capabilities. It combines printing, scanning, and copying in one device, making it ideal for small businesses. Its high-quality output and durable design make it a reliable choice. The M1136 also supports versatile media handling, allowing users to print on various paper sizes.

Lastly, the HP M1216nfh is another multifunction printer that combines essential features with user-friendly operations. Like its counterparts, it boasts wireless capabilities, automatic duplex printing, and a compact design. The M1216nfh is built to handle varied printing tasks, making it a great addition to any home or office setup.

Overall, the HP M1214nfh, M1217nfw, M1132, M1136, and M1216nfh are equipped with advanced technologies that not only streamline workflow but also enhance productivity. Users can expect reliable performance, crisp print quality, and the convenience of multifunctional features from these impressive machines. Whether for home or office use, these HP printers meet diverse printing needs while offering value and efficiency.
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