HP 2540 A9U22A#B1H manual Unable to print, Resolve print issues

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Unable to print

If you are having trouble printing, you can download the HP Print and Scan Doctor, which can troubleshoot this issue for you automatically. To get the tool, click the appropriate link:

NOTE: The HP Print and Scan Doctor may not be available in all languages.

Take me to the HP Print and Scan Doctor download page.

Resolve print issues

Make sure that the printer is turned on and that there is paper in the input tray. If you are still unable to print, try the following in order:

1.Check for error messages from the printer software and resolve them by following the on-screen instructions.

2.If your computer is connected to the printer with a USB cable, disconnect and reconnect the USB cable. If your computer is connected to the printer with a wireless connection, confirm that the connection is working.

3.Verify that the printer is not paused or offline.

To verify that the printer is not paused or offline

a.Depending upon your operating system, do one of the following:

●Windows 8: Point to or tap the upper-right corner of the screen to open the Charms bar, click the Settings icon, click or tap Control Panel, and then click or tap View devices and printers.

●Windows 7: From the Windows Start menu, click Devices and Printers.

●Windows Vista: From the Windows Start menu, click Control Panel, and then click Printers.

●Windows XP: From the Windows Start menu, click Control Panel, and then click Printers and Faxes.

b.Either double-click the icon for your printer or right-click the icon for your printer and select See what's printing to open the print queue.

c.On the Printer menu, make sure there are no check marks next to Pause Printing or Use Printer Offline.

d.If you made any changes, try to print again.

4.Verify that the printer is set as the default printer.

To verify that the printer is set as the default printer

a.Depending upon your operating system, do one of the following:

●Windows 8: Point to or tap the upper-right corner of the screen to open the Charms bar, click the Settings icon, click or tap Control Panel, and then click or tap View devices and printers.

●Windows 7: From the Windows Start menu, click Devices and Printers.

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Contents HP Deskjet 2540 All-in-One series Page Table of contents Connectivity HP Deskjet 2540 series Help HP Deskjet 2540 series Help Get to know the HP Deskjet 2540 series Printer parts Feature Control panel featuresHow do I? Instructions Wireless settingsStatus lights Light behavior Cause and SolutionInk cartridges on More information, see Identify a defective cartridge Auto-Off To change Auto-Off settingPrint Load paper Print documentsTo print a document To print on both sidesPrint documents Print photos Load photo paperTo print a photo on photo paper Print envelopes Load envelopesTo print an envelope Print from a wireless-capable mobile device Print with HP wireless directSelect Connect New Printer Print from a wireless-capable computerTo print in Maximum dpi mode Print using the maximum dpiTips for print success Printer settings tipsInk tips Paper loading tipsEnww Paper basics ColorLok Recommended papers for printingPhoto printing Business documentsSpecial projects Everyday printingLoad full-size paper Load mediaLoad small-size paper Load envelopes Enww Enww Copy and scan Sided original to 1-sided copy Copy documentsCopy documents Single page scan Scan to a computerScan to a computer Tips for copy success Tips for scan success Enww Work with ink cartridges To check the ink levels Check estimated ink levelsOrder ink supplies Locate the cartridge number on the printerLocate the cartridge number in the printer software Choose right ink cartridges To replace the ink cartridges Replace ink cartridgesEnww Exit single-cartridge mode Use single-cartridge modeCartridge warranty information Tips for working with cartridges Enww Connectivity Wi-Fi Protected Setup WPS requires WPS router Push Button Configuration PBC methodPIN method Traditional wireless connection requires router To connect the printerConnect a new printer Change network settings To connect the printer with the USB cable USB connection non-network connectionChange from a USB connection to a wireless network Change from a USB connection to a wireless networkConnect wirelessly to the printer without a router Tips for setting up and using a networked printer Advanced printer management tools for networked printers To open the embedded web serverAbout cookies Enww Solve a problem Improve print quality To improve print qualityTo align the ink cartridges To print a diagnostics To clean the ink cartridges automatically Enww Clear paper jam Clear a paper jam from the cartridge access areaClear a paper jam from the input tray Clear a paper jam from the output trayClear a paper jam inside of the printer Prevent paper jams To verify that the printer is set as the default printer Resolve print issuesUnable to print To verify that the printer is not paused or offlineTo restart the print spooler WindowsWindows Vista To clear the print queue Windows XPClear print carriage Identify a defective cartridge Close cartridge access door Prepare traysOpen output tray Resolve copy and scan issues Resolve printer failure Printer failureClean the ink cartridge contacts Ink cartridge problemClick here to go online for more information Older generation cartridges Networking HP support If you have a problem, follow these stepsRegister printer Support process HP support by phonePhone support period Placing a call Additional warranty optionsTechnical information Hewlett-Packard Company notices Environmental specifications SpecificationsSystem requirements Input tray capacityPrint specifications Paper weightsCopy specifications Scan specificationsPrint resolution Power specificationsCartridge yield Acoustic information Eco-Tips Environmental product stewardship programPaper use PlasticsPower consumption Material safety data sheetsSleep mode Recycling programEnww Restriction of hazardous substance India Regulatory model identification number Regulatory noticesRegulatory notices European Union Regulatory Notice France Products with wireless LAN devicesDeclaration of conformity Regulatory wireless statements Exposure to radio frequency radiation Enww Wireless notice to users in Japan Enww Index