HP 2540 A9U22A#B1H manual Ink cartridge problem, Clean the ink cartridge contacts

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Ink cartridge problem

First try removing and reinserting the ink cartridges. If this does not work, clean the cartridge contacts. If your problem is still not resolved, replace the ink cartridges. For more information, see Replace ink cartridges on page 41.

Clean the ink cartridge contacts

CAUTION: The cleaning procedure should take only a few minutes. Make sure that the ink cartridges are reinstalled in the printer as soon as possible. It is not recommended to leave the ink cartridges outside of the printer longer than 30 minutes. This could result in damage to the printhead or the ink cartridges.

1.Check that power is on.

2.Open the cartridge access door and wait for the print carriage to move to the center of the printer.

3.Remove the ink cartridge indicated in the error message.

4.Hold the ink cartridge by its sides with the bottom pointing up and locate the electrical contacts on the ink cartridge.

The electrical contacts are the small gold-colored dots on the ink cartridge.

5.Wipe only the contacts with a dry swab or lint-free cloth.

CAUTION: Be careful to wipe only the contacts, and do not smear any of the ink or other debris elsewhere on the ink cartridge.

ENWW	Ink cartridge problem 73

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Contents HP Deskjet 2540 All-in-One series Page Table of contents Connectivity HP Deskjet 2540 series Help HP Deskjet 2540 series Help Get to know the HP Deskjet 2540 series Printer parts Feature Control panel featuresHow do I? Instructions Wireless settingsStatus lights Light behavior Cause and SolutionInk cartridges on More information, see Identify a defective cartridge Auto-Off To change Auto-Off settingPrint Load paper Print documentsTo print a document To print on both sidesPrint documents To print a photo on photo paper Print photosLoad photo paper To print an envelope Print envelopesLoad envelopes Print from a wireless-capable mobile device Print with HP wireless directSelect Connect New Printer Print from a wireless-capable computerTo print in Maximum dpi mode Print using the maximum dpiTips for print success Printer settings tipsInk tips Paper loading tipsEnww Paper basics ColorLok Recommended papers for printingPhoto printing Business documentsSpecial projects Everyday printingLoad full-size paper Load mediaLoad small-size paper Load envelopes Enww Enww Copy and scan Sided original to 1-sided copy Copy documentsCopy documents Single page scan Scan to a computerScan to a computer Tips for copy success Tips for scan success Enww Work with ink cartridges To check the ink levels Check estimated ink levelsLocate the cartridge number in the printer software Order ink suppliesLocate the cartridge number on the printer Choose right ink cartridges To replace the ink cartridges Replace ink cartridgesEnww Exit single-cartridge mode Use single-cartridge modeCartridge warranty information Tips for working with cartridges Enww Connectivity PIN method Wi-Fi Protected Setup WPS requires WPS routerPush Button Configuration PBC method Connect a new printer Traditional wireless connection requires routerTo connect the printer Change network settings To connect the printer with the USB cable USB connection non-network connectionChange from a USB connection to a wireless network Change from a USB connection to a wireless networkConnect wirelessly to the printer without a router Tips for setting up and using a networked printer About cookies Advanced printer management tools for networked printersTo open the embedded web server Enww Solve a problem To align the ink cartridges Improve print qualityTo improve print quality To print a diagnostics To clean the ink cartridges automatically Enww Clear paper jam Clear a paper jam from the cartridge access areaClear a paper jam from the input tray Clear a paper jam from the output trayClear a paper jam inside of the printer Prevent paper jams To verify that the printer is set as the default printer Resolve print issuesUnable to print To verify that the printer is not paused or offlineWindows Vista To restart the print spoolerWindows To clear the print queue Windows XPClear print carriage Identify a defective cartridge Open output tray Close cartridge access doorPrepare trays Resolve copy and scan issues Resolve printer failure Printer failureClean the ink cartridge contacts Ink cartridge problemClick here to go online for more information Older generation cartridges Networking HP support If you have a problem, follow these stepsRegister printer Support process HP support by phonePhone support period Placing a call Additional warranty optionsTechnical information Hewlett-Packard Company notices Environmental specifications SpecificationsSystem requirements Input tray capacityPrint specifications Paper weightsCopy specifications Scan specificationsCartridge yield Acoustic information Print resolutionPower specifications Eco-Tips Environmental product stewardship programPaper use PlasticsPower consumption Material safety data sheetsSleep mode Recycling programEnww Restriction of hazardous substance India Regulatory model identification number Regulatory noticesRegulatory notices European Union Regulatory Notice France Products with wireless LAN devicesDeclaration of conformity Regulatory wireless statements Exposure to radio frequency radiation Enww Wireless notice to users in Japan Enww Index