HP 1120C manual HP Telephone Support, For customers outside US

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Section 3 - Support

HP Telephone Support

During the warranty period, you may obtain assistance from the HP Customer Support Center.

Before calling, please fill in the following information to be ready to help your Customer Support Center representative:

What is the serial number of your printer (check the back of your printer)?

What model printer do you have? HP DeskJet 1120C

What is the brand and model of your computer?

What is the version of printer software you are using (check the titlebar of the HP DeskJet 1120C Toolbox) and what driver have you selected?

Run the DJ1120C Toolbox software utility by double clicking on the icon in the program group in Windows 3.1x or on the desktop in Windows 95. Click the Maintenance tab, and select "Display system information".

Have this information ready when you call the support lines.

The HP Customer Support Center can be reached at any of the following numbers:

For customers in US:

 

 

 

During Warranty:

208 323 2551

Monday through Friday

6 am to 6 pm (MST)

Post Warranty:

900 555 1500 ($2.50 per minute)

Monday through Friday

7 am to 6 pm (MST)

For customers outside US:

 

 

Africa/Middle East

+41 22/780 71 11

 

Argentina

541 781 4061/69

 

Australia

613 9272 8000

 

Austria

0660 6386

 

Belgium (Dutch)

02 6268806

 

Belgium (French)

02 6268807

 

Brazil

55 11 709 1444

 

Canada

208 323 2551

 

China

86 10 6505 3888

 

Czech Republic

42 (2) 471 7327

 

Denmark

3929 4099

 

Finland

0203 47 288

 

France

01 43 62 34 34

 

Germany

0180 52 58 143

 

Greece

01 68 96 4 11

 

Hong Kong

800 96 7729

 

Hungary

36 (1) 252 4505

 

India

9111 682 6035

 

Indonesia

21 350 3408

 

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Contents Users Guide Acknowledgements Contents Understanding the Printers Parts and Functions Printer Lights Setting Up Install the Output TrayUnpack Install the Print Cartridges Connect the CablesTurn the computer off Close the printer coverInstall the Printer Software Installing from the Starter CDInsert Paper Accessing Information If the install does not run automaticallyAlign Cartridges and Printer Test Loading Paper Tips for Selecting PaperHolds up to 10 sheets of paper or 3 envelopes Rear media feed only takes 1 sheet of paper at a timeTo print using the main tray Select Clean Print Cartridges Replacing and Maintaining Print CartridgesReplacing the Print Cartridges Maintaining the Print CartridgesGetting to Know Your Printer Software Printer Software ComponentsEnhanced Print Time Functions Changing Print Settings Select Your PrinterChange Print Options Click Close and exit the Control PanelPrinting with Special Features UsageSelect a Special Feature Alternative top media feedUsing Your Printer on a Network Installing Printer Software in Windows for WorkgroupInstalling Printer Software in Windows 95 / NT 4b Windows NTInstalling the HP DeskJet Control Panel for DOS Using the HP DeskJet Control Panel for DOSPrinting from DOS Software Programs HP DeskJet Control Panel for DOSTroubleshooting Placement of the text or graphics is wrongNothing is printed Blank page is printedPrint quality is poor Something on the page is missing or incorrectPrinting a Diagnostic Insufficient harddisk space or virtual memory to printPaper is Jammed in the Printer Printing a SampleCustomer Support HP DeskJet 1120C ToolboxInternet HP Telephone Support For customers outside USHP Premium Inkjet Heavyweight Paper HP SuppliesHP Premium Transparency Film HP Premium Inkjet PaperHP Premium Photo Paper HP Bright White PaperHP Banner Paper HP Greeting Card PaperPrinter Specifications Print SpeedPower Cord Statement Regulatory NoticesSafety Manufacturers nameProduct Name Product NumberHewlett-Packard Limited Warranty Statement HP ProductC2679-90001