HP PART NUMBER: 461487-401A manual Support and other resources

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Suggested action

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Drives do not appear on the migrated operating system

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Suggested action

68

Mouse and keyboard do not work after a Microsoft Hyper-V virtual machine is migrated to a

 

ProLiant server

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Suggested action

68

Static IP address cannot be assigned on the destination server after migration

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Suggested action

68

Virtual machine hosts Integrated Components that are not installed on the destination virtual

 

machine after migration

68

Suggested action

68

Exclamation point (!) appears on the NIC adapter in Device Manager on the migrated virtual

machine

69

Suggested action

69

Network adapter in the destination ESX virtual machine is not initialized after a V2V

 

migration

69

Suggested action

69

Destination virtual machine fails to boot after X2V migration

69

Cause

69

Suggested action

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During editing of the settings of guest VMs created by server migration, an invalid OS ID

 

warning appears

69

Suggested action

69

Server is unresponsive during PSP installation

70

Suggested action

70

Destination server still shows server migration UI but server migration wizard shows migration

 

completed

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Suggested action

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Operating system is not booting on a destination server that has SAN disks

70

Suggested action

70

Error is displayed for a missing file system while migrated Linux OS is booted on the destination

server

70

Suggested action

70

Logical drives of HP Smart Array B110i SATA RAID Controller are removed

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Suggested action

70

Unable to download the log files from the migration wizard when using IE 9

71

Suggested action

71

Microsoft Windows 2008 R2 SP1 does not boot on ProLiant BL420c Gen8 with Emulex

 

LPe1205A FC storage controller

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Suggested action

71

Source server with SLES 11 SP2 x32 OS does not boot the operating system properly after

 

successful migration

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Suggested action

71

RHEL version 6.3 (x64) operating system does not boot after migrating to HP Dynamic Smart

 

Array B120i/B320i Controllers

71

Suggested action

71

RHEL version 6.3 (x64) operating system does not boot as destination after successful

 

migration

71

Suggested action

72

11 Support and other resources

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Information to collect before contacting HP

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How to contact HP

73

Security bulletin and alert policy for non-HP owned software components

73

Subscription service

73

8Contents

Image 8
Contents HP Insight Control Server Migration 7.2 User Guide Legal Notices Contents Postmigration tasks IV Troubleshooting and supportMigrating the servers Contents CD ISO Contents Support and other resources Glossary Index Part I Overview and concepts Installing and configuring server migration software Server migration introductionOverview Related productsRight configuration Migration checklist Server migration conceptsServer migration components Overview of migrating a serverHP Insight Control server migration software tabs Migration screenHP Insight Control server migration software tabs Part II Premigration tasks Verifying system requirements for the application station Preparing hardware for migrationVerifying hardware and operating system support Planning the migration Resizing Linux file systems Preparing software for migration Verifying licenses for software to be migratedMigration security Disabling firewallsInstalling ProLiant Support Packs Installing Service Pack for ProLiantDisabling antivirus software Generating static or dynamic certificatesPreparing software for migration Part III Migration Preparing the source server and deploying the Source Agent Verifying Windows source server requirementsVerifying Linux source server requirements Preparing a Microsoft Hyper-V source serverRemoving guest tools Choosing server migration AgentsDeploying server migration Agents Deploying AgentsNavigate to server migration Source Agent Server migration agent install screen Navigate to server migration Source Agent Linux Source Agent screen Prerequisites Linux destination size requirementPhysical destination servers Virtual machine hostsBooting the destination server Manually creating and booting a virtual destination server ILO boot prerequisitesPrerequisites for VMware ESX migration Page Migrating the servers Minimum source server prerequisites for all migrationsPreparing for a Windows server migration If you use a firewall, see Disabling firewallsPreparing for a Linux server migration Source virtual machine prerequisitesSource physical server prerequisites SAN migrations in Windows Launching server migration by using the Deploy menu Starting the migration wizardLaunching server migration by using Quick Launch Identify the source serverQuick Launch Starting the migration wizard Installing ProLiant Support Packs after migration Installing Service Pack for ProLiant after migrationPostmigration tasks X2P postmigration tasks WindowsEdit the boot.ini file to activate a graphical boot process X2V postmigration tasks WindowsX2P postmigration tasks Linux X2V postmigration tasks LinuxViewing migration logs Validating the migrationValidating Linux migrations Validating Windows migrationsPart IV Troubleshooting and support Server migration wizard hangs TroubleshootingUser interface HP SIM Source preparation Source server identification failsMigration Agent deployment fails Linux Source Agent window does not appear on Rhel 64-bitIncorrect LUN size is detected in of the migration wizard Perform any one of the following on the source serverDestination server identification fails Unable to boot Windows due to unsigned or corrupt driversDestination preparation Migration might appear If expected volumes do not appear, try one of the following Automatic booting of the destination physical server fails Suggested action Migration process Drivers cannot be installed or injected onto a boot diskLarge volumes fail with a server thread error Migration hangs if the source server is shut down 2011/03/14 141934 The job failedNtfs resize error message appears ReiserFS volumes are blocked for Linux migrationMigration fails during the disk cloning phase Error occurs during data copy of Linux migration SAN-connected destination server displays a blue screenDestination server boots with an invalid IP address HP Smart Array B320i controller name is not displayedLinux migration to servers with iSCSI storage fails to boot PostmigrationHidusb.sys Hidkbd.sys Mouhid.sys Suggested action Drives do not appear on the migrated operating system Guest OS ID guest name is not valid Server is unresponsive during PSP installation Multiboot kernel must be loaded before modules Suggested action How to contact HP Subscription serviceSupport and other resources Information to collect before contacting HPHP authorized resellers Related informationDocuments WebsitesTypographic conventions Related documentationTIP Documentation feedback Applying old server migration standalone licenses Premigration consideration steps for clusters Basic hardware design of a three-node dusterPerforming the migration Post migration considerations and stepsPost migration considerations and steps Page Glossary Index Page SPP Postmigration tasks Yellow bang ! appears on NIC adapter