HP LP2275w 22-inch manual Appendix a Troubleshooting

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Problem

Possible Cause

Solution

 

 

 

 

 

monitor enters into low-power mode. For example, if the

 

 

Display Off time is set to 5 minutes from the current time

 

 

and the Activity Extension is set to 10 minutes, the HP

 

 

Display LiteSaver will not actually turn off the display until

 

 

10 minutes of inactivity has elapsed, even though the

 

 

Display Off time is 5 minutes from now.

 

 

 

 

The HP Display LiteSaver may not

Confirm that the HP Display LiteSaver is compatible with

 

be compatible with the computer

the system.

 

system. Some notebook computers

1. Right-click on the HP Display LiteSaver icon in the

 

are not compatible and the monitor

 

power can not be controlled.

system tray.

 

 

2. Select Power Off Display from the menu.

 

 

The monitor screen should turn off if the system is

 

 

compatible. To turn the monitor back on, wait 5 seconds

 

 

and move the mouse.

 

 

NOTE: If the monitor did not turn off, then the computer

 

 

graphics driver is not compatible with the HP Display

 

 

LiteSaver software.

 

 

 

The monitor is off but it did

The monitor's power saving control

Check the monitor's OSD menu setting for power saving

not seem to enter into a low-

is disabled.

enable/disable controls. The control should be set to

power sleep mode.

 

enable to allow the monitor to enter into low-power modes.

 

 

 

OSD Lockout is displayed.

The monitor's OSD Lockout

Press and hold the Menu button for 10 seconds to disable

 

function is enabled.

the OSD Lockout function.

 

 

 

Power Button Lockout is

The monitor's Power Button

Press and hold the power button for 10 seconds to unlock

displayed.

Lockout function is enabled.

the power button function.

 

 

 

36 Appendix A Troubleshooting

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Contents HP LP2275w and LP2475w LCD Monitors Page About This Guide Iv About This Guide Table of contents Appendix a Troubleshooting Product Features HP LP2275w ModelHP LP2475w Model Page Safety and Maintenance Guidelines Important Safety InformationMaintenance Guidelines Cleaning the MonitorShipping the Monitor Setting Up the Monitor Installing the Monitor Pedestal BaseRear Components HP LP2275w Model1HP LP2275w Rear Components HP LP2475w Model 2HP LP2475w Rear ComponentsSelecting and Connecting the Signal Cables 3Signal Connectors and CablesComponent Y Pb Connecting the Monitor Power Connecting USB Devices 5Connecting USB Devices Setting Up the MonitorAdjusting the Monitor Cable Management9Adjusting the Height Setting Up the Monitor Turning on the Monitor 10Pivoting the MonitorUsing the Accessory Rails Removing the Monitor Pedestal BaseMounting the Monitor 14Installing the Quick Release Setting Up the Monitor Locating the Rating Labels 15Inserting the Monitor Panel into the Quick ReleaseInformation File Operating the MonitorSoftware and Utilities Image Color Matching FileInstalling the .INF and .ICM Files Installing from the CDDownloading from the Worldwide Web Using the Auto-Adjustment Function Front Panel Controls 1HP LP2275w Monitor Front Panel Controls2HP LP2475w Monitor Front Panel Controls PIP/POPAdjusting the Monitor Settings Using the On-Screen Display MenuOSD Menu 3OSD Menu Set On Time-sets the time you want the monitor to wake Factory default is Automatic Input Scan Using the HP Display Assistant Utility Optimizing Digital ConversionSleep Timer Mode Identifying Monitor ConditionsInstalling the HP Display LiteSaver Software HP Display LiteSaverChanging the Color Temperature 4HP Display LiteSaver Configuration OptionsSRGB Support Installing the sRGB ICM File for Microsoft Windows Vista Troubleshooting Solving Common ProblemsAppendix a Troubleshooting Using the Worldwide Web Preparing to Call Technical Support Technical Specifications Table B-1HP LP2275w SpecificationsTable B-2HP LP2475w Specifications Appendix B Technical Specifications Recognizing Preset Display Resolutions Table B-3HP LP2275w Factory Preset ModesTable B-4HP LP2475w Factory Preset Modes Entering User Modes Energy Saver Feature Modifications Agency Regulatory NoticesFederal Communications Commission Notice CablesCanadian Notice Avis CanadienEuropean Union Regulatory Notice Japanese Notice Korean Notice Power Cord Set Requirements Japanese Power Cord RequirementsGerman Ergonomics Notice Product Environmental Notices Energy Star ComplianceMaterials Disposal Restriction of Hazardous Substances RoHS LCD Monitor Quality and Pixel Policy