Problem Solving
NOTE: Turn off the switch and unplug the electrical cord before servicing.
PROBLEM |
| CAUSE | SOLUTION |
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Motor will not start. | 3 | Electric Plug | Push plug securely into outlet. |
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| Try another outlet. |
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| Check circuit breaker. |
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Motor suddenly stops. | 3 | Thermal Cut Off | Refer to page 7. |
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Does not clean the carpet or | 3 | Dust Cup and Filter(s) | Empty the dust cup. Make sure the foam cone filter is |
floor |
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| clean and installed properly. Make sure dust cup is |
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| installed properly and dust cup latch secured. |
| 3 | Belt | Replace a cut, loose or out of shape belt. |
| 3 | Brush Roll | Clean hair and thread from bristles and end cap area. |
| 3 |
| Replace brush roll if bristles are worn. |
| Hose | Remove any clogs from the hose that restrict the airflow. | |
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No suction at the end of the | 3 | Dust Cup and Filter(s) | Empty the dust cup. Make sure the foam cone filter is |
hose. |
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| clean and installed properly. Make sure dust cup is |
| 3 |
| installed properly and dust cup latch secured. |
| Hose | Remove any clogs from the hose that restrict the airflow. | |
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| Check both ends of the hose. (See page 9) |
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Headlight not working. | 3 | Light Bulb | Replace light bulb. |
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Noise from the brush roll area. | 3 | Brush Roll | Remove hood and clean debris from the brush roll area. |
| 3 | Belt | Replace a cut, loose or out of shape belt. |
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Cleaner is hard to push. | 3 | Cleaner Height Setting | Turn adjustment knob to a higher position. Hint: Put |
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| handle in operating position. Tilt the cleaner back to |
| 3 |
| raise the front wheels off floor. Then turn the knob. |
| Belt | Replace a cut, loose and out of shape belt. | |
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Brush roll will not turn. | 3 | Brush Roll | Remove hood and clean debris from the brush roll area. |
| 3 | Belt | Replace cut, loose or out of shape belt. |
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Burning smell. | 3 | Brush Roll | Remove hood and clean debris from the brush roll area. |
| 3 | Belt | Replace cut, loose or out of shape belt. |
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Cleaning height knob will not | 3 | Cleaner Height Setting | Hint: Put handle in operating position. Tilt the cleaner |
turn. |
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| back to raise the front wheels off floor. Then turn the |
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| knob. |
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Missing parts or questions. |
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| Call |
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15