FlexiDome2X | Troubleshooting en 47 |
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6Troubleshooting
6.1Resolving problems
The following table is intended to help you identify the causes of malfunctions and correct them when possible.
Malfunction | Possible causes | Solution |
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No image | Defective camera. | Connect a local monitor |
transmission to |
| to the camera and check |
remote location. |
| the camera function. |
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| Faulty cable connections. | Check all cables, plugs, |
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| contacts and |
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| connections. |
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| When using DC power |
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| ensure that polarity is |
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| correct. |
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No connection | The unit's configuration. | Check all configuration |
established, no |
| parameters. |
image transmission. |
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Faulty installation. | Check all cables, plugs, | |
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| contacts and |
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| connections. |
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6.2Customer service
If you cannot resolve a fault, please contact your supplier or system integrator, or contact Bosch Security Systems Customer Service directly.
The Installer should write down all information regarding the unit so that it can be referenced for warranty or repair. The version numbers of the firmware and other status information can be seen when the unit starts or by opening the Install menu. Note down this information and the information found on the camera label before contacting customer service.
Bosch Security Systems | Installation Manual |
