Tips and Troubleshooting

Pre-Installation

In order to achieve a smooth and trouble free installation, please make sure the following items are investigated and in place before you attempt to install a Vision system:

cThere is a working broadband Internet connection. The Internet connection is required for Vision to register the unit for software updates and to retrieve information about each DVD and CD that is imported into the system.

cThere is a working gigabit Ethernet switch (not a router) with enough ports for each Vision device being installed.

cFor best results, we recommend using a dedicated gigabit Ethernet switch

(not a router) for all Vision devices. This will ensure that you are getting the best possible network bandwidth for playing Movies over your network.

cCAT5 or CAT5e cable will work, but Cat 6 is recommended for the best possible performance, especially if you have a multi-room installation.

cEthernet cabling does not exceed the recommended 100-meter length between devices. If you need to go beyond 100 meters, install an additional router between the runs.

cThere is a router configured to assign dynamic IP addresses (DHCP).

cIf there is a firewall on the network, make sure the Vision can get out on ports:

c80 (HTTP)

c443 (HTTPS)

c8080 (CDDB)

cMake sure there is enough ventilation at the location of each Vision device.

cThe use of an uninterruptible power supply (UPS) is recommended at the loca- tion of all VS products to prevent possible data loss in the event of an unex- pected power loss.

Concurrent Operations

VS Server Limits

When properly installed, the Vision VS can support the following concurrent func- tions:

Streaming to five different VS/VC clients while playing a movie locally

Streaming to five different VS/VC clients while importing a movie from the front panel drive

Stream to one VS/VC client while importing a movie from the front panel drive

Stream to one VS/VC client while importing a movie from a remote VS/VC cli- ent

Remotely import up to two movies from VS/VC clients (no movies playing lo- cally or streaming)

VX Server Limits

When properly installed, the Vision VX can support the following concurrent func- tions:

Streaming to ten different VS/VC clients

Remotely import up to four movies from VS/VC clients (no movies playing)

Remotely import up to two movies from VS/VC clients (two movies playing)

Escient Vision VX-600 Installation Guide

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Version: M51003-06A1

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Escient manual Tips and Troubleshooting, VS Server Limits, VX Server Limits