Problem | Possible Cause | Suggested Remedy |
|
|
|
Image too light | Installation error | • Verify DIP switch settings. |
|
| • Use a service connector to verify camera |
|
| operation. Connect one end of the service |
|
| connector to the BNC service connector on the |
|
| camera. Connect the other end of the service |
|
| connector to a monitor. |
|
| • Replace camera with a working camera. If the new |
|
| camera does not work, contact Pelco Product |
|
| Support at |
|
|
|
Image only | Color level setting | • Verify DIP switch settings. |
displays in |
| • Use a service connector to verify camera |
| operation. Connect one end of the service | |
|
| connector to the BNC service connector on the |
|
| camera. Connect the other end of the service |
|
| connector to a monitor. |
|
| • Replace camera with a working camera. If the new |
|
| camera does not work, contact Pelco Product |
|
| Support at |
|
|
|
Image flickering | Flickerless setting | • Verify DIP switch settings. |
|
| • Verify power supply specifications. |
|
| • Replace camera with a working camera. If the new |
|
| camera does not work, contact Pelco Product |
|
| Support at |
|
|
|
Unable to sync | Network connectivity issues | • Disconnect the power cable (either PoE or 24 VAC) |
to an Endura® |
| and then reconnect it to the camera. Power is |
system manager |
| indicated by the LED. The LED will flash (green) |
or NTP server |
| five times per second for approximately two |
after changing |
| minutes if the camera has power. |
networks |
| • Reset the camera’s factory defaults. Refer to Reset |
|
| Button on page 9. |
|
|
|
20 |