Dell PP26L Mail, Modem, and Internet Problems, Click Properties→ Tools→ Check Now, 125

4Click Scan for and attempt recovery of bad sectors and click Start.

Windows Vista:

1Click Start and click Computer.

2Right-click Local Disk C:.

3Click Properties→ Tools→ Check Now.

The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action.

4Follow the instructions on the screen.

E-Mail, Modem, and Internet Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

NOTE: Connect the modem to an analog telephone jack only. The modem does not operate while it is connected to a digital telephone network.

C H E C K T H E M I C R O S O F T O U T L O O K ® EX P R E S S S E C U R I T Y S E T T I N G S — If you

cannot open your e-mail attachments:

1In Outlook Express, click Tools→ Options→ Security.

2Click Do not allow attachments to remove the check mark, as needed.

C H E C K T H E T E L E P H O N E L I N E C O N N E C T I O N

C H E C K T H E T E L E P H O N E J A C K

C O N N E C T T H E M O D E M D I R E C T L Y T O T H E T E L E P H O N E W A L L J A C K U S E A D I F F E R E N T T E L E P H O N E L I N E —

•Verify that the telephone line is connected to the jack on the modem (the jack has either a green label or a connector-shaped icon next to it).

•Ensure that you hear a click when you insert the telephone line connector into the modem.

•Disconnect the telephone line from the modem and connect it to a telephone, then listen for a dial tone.

Troubleshooting

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