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Dell PP26L owner manual 162

Models: PP26L

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To reinstall Windows, you need the following items:

•Dell Operating System media

•Dell Drivers and Utilities media

NOTE: Your Drivers and Utilities media contains drivers that were installed during assembly of the computer. Use your Drivers and Utilities media to load any required drivers, including the drivers required if your computer has a RAID controller.

Reinstalling Windows XP

The reinstallation process can take 1 to 2 hours to complete. After you reinstall the operating system, you must also reinstall the device drivers, virus protection program, and other software.

NOTICE: The Operating System media provides options for reinstalling Windows. The options can overwrite files and possibly affect programs that are installed on your hard drive. Therefore, do not reinstall Windows unless a Dell technical support representative instructs you to do so.

1Save and close any open files and exit any open programs.

2Insert the Operating System media.

3Click Exit if the Install Windows message appears.

4Restart the computer.

When the DELL logo appears, press <F12> immediately.

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop, then shut down your computer and try again.

NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program.

5When the boot device list appears, highlight CD/DVD/CD-RW Drive, and then press <Enter>.

6Press any key to Boot from CD-ROM.

7Follow the instructions on the screen to complete the installation.

NOTE: You cannot reinstall Dell MediaDirect if you voluntarily reformat the hard drive. You need the installation software to reinstall Dell MediaDirect. See "Contacting Dell" on page 201.

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Troubleshooting

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Dell PP26L owner manual 162

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m September WY106 Contents Using the Keyboard and Touch Pad Using the Optional Camera Playing Media Using Dell Express Card Using the Memory Card Reader Securing Your Computer Mail, Modem, and Internet Problems 125 Sound and Speaker Problems Adding and Replacing Parts Dell QuickSet Features Traveling With Your Computer Returning Items for Warranty Repair or Credit Glossary Finding Information Drivers and Utilities MediaDell Product Information Guide Service Tag and Microsoft Windows Site Dell Support Center Dell QuickSet Help Operating System Media Finding Information Determining Your Computer’s Configuration About Your ComputerFront View Device status lights D I O C O N N E C T O R S Flashing green Searching for networks About Your Computer Y B O a R D S T a T U S L I G H T S USB connectors ExpressCard slot Left Side ViewVideo connector VGA Right Side ViewBack View D E M C O N N E C T O R RJ Bottom View CompartmentModule About Your Computer Setting Up Your Computer Connecting to the InternetSetting Up Your Internet Connection Windows XPIf you have a CD, click Use the CD I got from an ISP Transferring Information to a New Computer Microsoft Windows XPWindows Vista To prepare a new computer for the file transfer Next Next Setting Up a Printer Microsoft Windows VistaConnecting a USB Printer Printer CablePower Protection Devices Surge ProtectorsClick Start→ Printers and Faxes Uninterruptible Power Supplies Line ConditionersUsing the Display Adjusting BrightnessSetting Display Resolution and Refresh Rate Windows Vista Using the Keyboard and Touch Pad Numeric KeypadKey Combinations Adjusting Keyboard Settings Dell QuickSet Key CombinationsClick Hardware and Sound Click Keyboard Touch Pad Customizing the Touch Pad Windows XP Click Start→ Control Panel→ MouseUsing the Keyboard and Touch Pad Using a Battery Battery PerformanceChecking the Battery Charge Dell QuickSet Battery MeterCheck the Battery Charge Check the Battery HealthCharge Gauge Microsoft Windows XP Battery Meter Conserving Battery PowerLow-Battery Warning Microsoft Windows Vista Battery MeterPower Management Modes Standby and Sleep ModeHibernate Mode Configuring Power Management Settings Accessing Power Options PropertiesCharging the Battery Replacing the BatteryStoring a Battery Using the Optional Camera Accessing the Camera’s Help FileManually Adjusting the Camera Settings Creating a Picture or a VideoWebcam Console window Using the Optional Camera Using the Optional Camera Using Multimedia Playing MediaDVD player includes the following basic buttons Playing Media Using Dell Express Card Remote Control OK/Enter/Select Arrow Right Arrow Down Play/Pause Forward How to Copy a CD or DVD Copying CD and DVD MediaUsing Blank CD and DVD Media Helpful TipsAdjusting the Volume Adjusting the Picture Using Dell Media Experience and Dell MediaDirectMicrosoft Windows Vista Operating System If the computer is turned on or in standby or sleep mode If the computer is turned off or in hibernate modeConnecting Your Computer to a TV or Audio Device Dell MediaDirect and Dell Media Experience HelpConnector Video and Standard Audio Using Multimedia Video and S/PDIF Digital Audio Video cable Composite Video and Standard Audio Composite video adapter Composite Video and S/PDIF Digital Audio Pdif digital audio cable Component Video and Standard Audio Component video adapter Component Video and S/PDIF Digital Audio Standard audio cable Enabling S/PDIF Digital Audio Click Advanced Click S/PDIF InterfaceClick Advanced Enabling the Display Settings for a TVMicrosoft Windows XP Microsoft Windows VistaUsing Multimedia Using ExpressCards ExpressCard BlanksInstalling an ExpressCard Removing an ExpressCard or Blank Using ExpressCards Using the Memory Card Reader Installing a Memory CardMemory Card Blanks Removing a Memory Card or Blank Setting Up and Using Networks Connecting a Network or Broadband Modem CableSelect an option under Choose a connection option 100What You Need to Establish a Wlan Connection Wireless Local Area NetworkChecking Your Wireless Network Card Start Button and Connect To OptionRight-clickWireless Network Connection Click Properties Order Confirmation for Your Computer102 Connecting to a Wlan 103Determining the Wireless Network Device Manager Click Start→ Settings→ Control Panel→ Network Connections104 Completing the Connection to the Wlan 105Mobile Broadband or Wireless Wide Area Network 106Connecting to a Mobile Broadband Network Checking Your Dell Mobile Broadband Card107 Enabling/Disabling the Dell Mobile Broadband Card Dell Wi-Fi Catcher Network LocatorClick Start→ All Programs→ Dell Wireless 108109 110 Security Cable Lock PasswordsSecuring Your Computer 111If Your Computer Is Lost or Stolen 112113 114 Troubleshooting Dell Technical Update ServiceDell Diagnostics 116 117 Dell Diagnostics Main Menu 118119 Dell Support Center Dell Support120 Dell PC Tune-Up 121DellConnect Dell PC CheckupDell Network Assistant Click Self Help→ Network /Internet→ Network ManagementDrive Problems 123Optical drive problems Hard drive problemsMail, Modem, and Internet Problems Click Properties→ Tools→ Check Now125 Windows XP Click Start→ All Programs→ Modem Helper 126Error Messages 127128 129 130 Click Uninstall 131ExpressCard Problems 132External Keyboard problems Ieee 1394 Device ProblemsKeyboard Problems 133Unexpected characters 134Computer stops responding Lockups and Software ProblemsComputer does not start Program stops responding or crashes repeatedlyDell MediaDirect problems Solid blue screen appears136 Other software problems 137Memory Problems 138Network Problems Mobile Broadband Wireless Wide Area Network Wwan139 Power Problems 140Printer Problems 141Scanner Problems Click Properties and click PortsWindows XP 142 No sound from external speakers Sound and Speaker ProblemsNo sound from integrated speakers 143Remote Control Problems No sound from headphones144 Touch Pad or Mouse Problems 145If the display is difficult to read Video and Display ProblemsIf the display is blank 146If only part of the display is readable What Is a Driver?Drivers 147Click Properties→ Device Manager Identifying DriversWindows XP Click Start→ Control Panel 148Properties Click the Drivers tab→ Roll Back Driver Reinstalling Drivers and UtilitiesUsing Windows Device Driver Rollback 149Using the Drivers and Utilities Media At the Welcome Dell System Owner screen, click Next150 Manually Reinstalling Drivers 151Windows XP Click Start→ Help and Support Troubleshooting Software and Hardware ProblemsFix a Problem section, click Hardware Troubleshooter 152Using Windows Vista System Restore Restoring Your Microsoft Windows Vista Operating System153 Restoring the Computer to an Earlier Operating State Creating a Restore PointClick Start → Help and Support 154Click Undo my last restoration, and then click Next Restoring the Computer to the Default Factory ConfigurationClick Next→ Finish 155Using the Operating System Media Before You BeginReinstalling Windows Vista 157Using Microsoft Windows System Restore Starting System RestoreRestoring Your Microsoft Windows XP Operating System Using Dell PC Restore 159160 161 162 Recommended Tools Adding and Replacing PartsBefore You Begin 163Turning Off Your Computer Before Working Inside Your Computer164 165 Hard Drive Removing the Hard Drive166 167 Replacing the Hard Drive Returning a Hard Drive to Dell168 Optical Drive Removing the Optical Drive169 Central Control Cover Replacing the Optical Drive170 Removing the Central Control Cover Replacing the Central Control Cover171 Keyboard Removing the Keyboard172 Replacing the Keyboard 173Memory Removing the Memory Module174 175 Replacing the Memory Module 176Modem 177178 Wireless Mini-Cards Subscriber Identity Module179 Removing a Wlan Card 180Replacing a Wlan Card 181Internal Card with Bluetooth Wireless Technology 182183 Removing a Mobile Broadband or Wwan Card 184Replacing a Wwan Card 185Flash Cache Module Removing the FCM186 Replacing the FCM 187Coin-Cell Battery Removing the Coin-Cell Battery188 Replacing the Coin-Cell Battery 189190 Dell QuickSet Features 191192 Packing the Computer Traveling With Your ComputerIdentifying Your Computer 193Travel Tips Traveling by Air194 Getting Help Obtaining Assistance195 Technical Support and Customer Service DellConnect Online Services196 Automated Order-Status Service Problems With Your OrderAutoTech Service 197198 Before You Call 199200 Contacting Dell 201202 Specifications 203204 Sdio205 USB206 Lvds207 Wxga208 209 210 211 212 Using the System Setup Program Appendix213 Changing the Boot Sequence Viewing the System Setup ScreenSystem Setup Screen Commonly Used Options215 Cleaning Your Computer Computer, Keyboard, and Display216 Touch Pad Cleaning a Non-Optical MouseCleaning an Optical Mouse MouseDell Technical Support Policy U.S. Only Media218 Definition of Third-Party Software and Peripherals Definition of Dell-Installed Software and PeripheralsFCC Notice U.S. Only FCC Class B220 PP26LMacrovision Product Notice 221222 Glossary 223224 225 226 227 228 229 230 231 232 233 234 235 236 237 238 239 240 Index 241See also hard drive See also optical drive 242 243 244 245 SIM. See Subscriber Identity Module 246247 See also Mobile Broadband 248