
Optical drive problems
NOTE:
NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives.
Problems writing to a CD-RW or DVD+/-RW drive
C L O S E O T H E R P R O G R A M S —
TU R N O F F S L E E P S T A T E I N W I N D O W S B E F O R E W R I T I N G T O A CD/DVD D I S C —
See "Standby and Sleep Mode" on page 59 for information on sleep modes.
C H A N G E T H E W R I T E S P E E D T O A S L O W E R R A T E — See the help files for your CD
or DVD creation software.
The drive tray cannot eject
1Ensure that the computer is shut down.
2Straighten a paper clip and insert one end into the eject hole at the front of the drive, then push firmly until the tray is partially ejected.
3Gently pull out the tray until it stops.
The drive makes an unfamiliar scraping or grinding sound
•Ensure that the sound is not caused by the program that is running.
•Ensure that the disc is inserted properly.
Hard drive problems
A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I T O N — A hot hard drive may
prevent the operating system from starting. Try allowing the computer to return to room temperature before turning it on.
Windows XP:
1Click Start and click My Computer.
2
3Click Properties→ Tools→ Check Now.
124
Troubleshooting