Dell PP26L owner manual 117

Starting the Dell Diagnostics From the Drivers and Utilities Media

1Insert your Drivers and Utilities media.

2Shut down and restart the computer.

When the DELL logo appears, press <F12> immediately.

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again.

NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program.

NOTE: Keyboard failure may result when a key on the keyboard is held down for extended periods of time. To avoid possible keyboard failure, press and release the <F12> key in even intervals until the boot device menu appears.

3At the boot device menu, use the up- and down-arrow keys to highlight CD/DVD/CD-RW, and then press <Enter>.

NOTE: The Quickboot feature changes the boot sequence for the current boot only. Upon restart, the computer boots according to the boot sequence specified in the system setup program.

4Select the Boot from CD-ROMoption from the menu that appears, and then press <Enter>.

5Type 1 to start the Drivers and Utilities menu, and then press <Enter>.

6Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer.

7At the Dell Diagnostics Main Menu, select the test you want to run.

NOTE: Write down any error codes and problem descriptions exactly as they appear and follow the instructions on the screen.

8After all tests have completed, close the test window to return to the Dell Diagnostics Main Menu.

9Remove your Drivers and Utilities media, and then close the Main Menu window to exit the Dell Diagnostics and restart the computer.

Troubleshooting

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