Dell PP26L Reinstalling Drivers and Utilities, Using Windows Device Driver Rollback, 149

Reinstalling Drivers and Utilities

NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell computers. If you install drivers obtained from other sources, your computer might not work correctly.

Using Windows Device Driver Rollback

If a problem occurs on your computer after you install or update a driver, use Windows Device Driver Rollback to replace the driver with the previously installed version.

Windows XP:

1Click Start→ My Computer→ Properties→ Hardware→ Device Manager.

2Right-click the device for which the new driver was installed and click

Properties.

3Click the Drivers tab→ Roll Back Driver.

Windows Vista:

1Click the Windows Vista start button , and right-click Computer.

2Click Properties→ Device Manager.

NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to enter the Device Manager.

3Right-click the device for which the new driver was installed and click

Properties.

4Click the Drivers tab→ Roll Back Driver.

If Device Driver Rollback does not resolve the problem, use System Restore (see "Restoring Your Microsoft® Windows Vista™ Operating System" on page 153) to return your computer to the operating state that existed before you installed the new driver.

Troubleshooting

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