Panasonic SC-NT10 Troubleshooting, Sound from the device is cut off, Device cannot be connected

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Troubleshooting

Before requesting service, make the following checks.

If you are in doubt about some of the check points, or if the solutions indicated in the following guide do not solve the problem, refer to “Customer Services Directory (United States and Puerto Rico)” (> 18) if you reside in the U.S.A. or Puerto Rico, or refer to “Limited Warranty (ONLY FOR CANADA)” (> 19) if you reside in Canada.

Sound from the device is cut off.

The device is out of the 10 m (33 ft.) communication range. Move the device nearer to this unit. (See About Bluetooth®> 15)

Remove any obstacle between this unit and the device.

Switch off any wireless LAN device.

Select “Connectivity Priority MODE” for stable communication. (See Selecting Transmission mode setting” > 10)

The device cannot be connected.

Refer to the operating instructions of the device, and perform the pairing operation again. (See Pairing with Bluetooth® device” > 8)

Make sure that this unit is not connected to a different device.

The device is connected but audio cannot be heard from this unit.

For some built-in Bluetooth® devices, you have to set the audio output to “SC-NT10” manually. Read the operating instructions of the device for details.

This unit is not operating correctly. For example, this unit turns off all of a sudden or all indicator blink.

A problem has occurred. Turn off this unit, disconnect USB cable and press [RESET] (> 5).

The One-Touch Connection (NFC feature) is not working.

• Turn on the NFC feature of the device.

Volume is low when this unit is connected to a TV via Bluetooth®.

Adjust the volume on the TV. The volume of headphone output may be coupled with the volume of the Bluetooth® output depending on the TV. In such case, adjust the volume of the headphone output on the TV.

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Contents Wireless Speaker System Unit PrecautionsUSB cable BatteriesFCC Note MaintenanceTable of contents 14 11 12 Control reference guideDustproof performance Splashproof performanceShockproof performance Freezeproof/Heatproof performanceCharging the battery About the power of this unitUsing and charging with connecting to a PC turned on Connecting via Bluetooth menu Listening to audio from a Bluetooth deviceSelect SC-NT10 from the Bluetooth device’s Bluetooth menu PreparationFor NFC-compatible AndroidTM devices only One-Touch Connection Connecting by NFCDisconnecting Bluetooth Selecting Transmission mode settingSet either of the following modes Using the AUX input Using Boost ModeAuto Power Off Press Boost of this unit to switch the effect on/offReceiving a call Press when this unit rings To return to the factory preset statePress Í/I to turn the power on Receiving a call with Hands-FreeOne-Touch Connection NFC feature is not working TroubleshootingSound from the device is cut off Device cannot be connectedSpecifications If you see this symbol About BluetoothLicenses To remove the battery when disposing of this unit Limited Warranty Coverage For USA and Puerto Rico Only Panasonic Products Limited WarrantyLimited Warranty Limits Exclusions SC-NT10 Limited Warranty only for Canada VQT5A86