Using your Headset, Media Manager | Plantronics C620 guide

3	3.2

Adjusting Volume

To increase listening volume, press the upper end (+) of the volume button. To decrease listening volume, press the lower end (-).

3.1

Front Back

3.43.3

To adjust the listen or speak volume of the softphone, please refer to the softphone user documentation.

To adjust the listen or speak volume of the audio device on the computer, use the Sound and Audio Device section on the control panel.

Muting a Call

3. Adjust the Mouthpiece

3.1Hold the receiver securely against your ear with one hand.

With your other hand, adjust the clickstop turret and the microphone so that the tip sits two finger- widths from the corner of your mouth. (To prevent breath noise, avoid putting the microphone in front of your mouth.)

3.2Carefully bend and shape the boom with both hands as shown. Avoid bending or twisting the boom near the microphone or earpiece.

Using your Headset

Answering/Ending/Making Calls with PerSono Suite on Softphone

To make a call, simply dial the number via your softphone application. To answer or end a call, press the answer/end button.

For Softphones Not Compatible with PerSono Suite

Check the PerSono Suite compatibility list at www.plantronics.com/PerSono Suite for the most current information on softphone compatibility.

If your softphone is not currently supported by PerSono Suite, remote detection and answer/end via the headset does not function. Pressing the call control button on the headset will not function; you must answer the call from the softphone.

Putting a call on hold

If your softphone supports this feature, holding down the answer/end button for 2 seconds will place the call on hold. Refer to your phone’s user guide for additional features available while on hold. Pressing the answer/end button again will take the call off hold.

During a call, briefly press the mute button to mute the microphone. When muted, the Mute LED will be lit.

To unmute press the button again.

Media Manager

PerSono Suite provides user selectable options to manage the output to your headset from supported media players when a call comes in and when it ends. This feature is under Media Players in the PC Panel section of Persono Suite.

Blackwire C610, C620 specifications

Plantronics, a leader in audio communications, continues to innovate with its Blackwire series of headsets, notably the C620 and C610 models. Designed for professional use, these Bluetooth headsets are equipped with advanced features and technologies that enhance productivity and audio experience.

The Plantronics C620 and Blackwire C610 are specifically engineered for the modern workplace, providing users with high-quality audio for calls, video conferences, and multimedia consumption. One of their standout features is the dual connectivity option, which allows users to connect to PCs, smartphones, and tablets seamlessly. This versatility makes them ideal for professionals who frequently switch between devices during their workday.

Both models boast a comfortable design that includes plush ear cushions and an adjustable headband, ensuring all-day comfort during extended use. Their lightweight construction further enhances usability, making it easy to wear them for long periods without discomfort. The noise-canceling microphone is another key feature, effectively minimizing background noise for clearer communication during calls. This is particularly advantageous in busy office environments where distractions can hinder productivity.

The Blackwire C620 also offers a wired option, providing reliability and consistent quality without the need for battery management, while the C610 model emphasizes wireless freedom, featuring a robust Bluetooth connection that ranges up to 10 meters. This wireless capability allows users to move around freely while staying connected, an essential factor for multitasking in dynamic work settings.

In terms of sound quality, both headsets deliver rich and immersive audio, with enhanced bass and clear treble that make conversations and media enjoyable. They are equipped with smart sensor technology that automatically answers calls when the headset is worn and pauses audio when it is removed, providing added convenience and efficiency for users.

Battery life is another highlight, with the Blackwire C610 offering up to 13 hours of talk time and a substantial standby time. This reliability means users can count on their headset throughout the workday without frequent recharging.

In conclusion, the Plantronics C620 and Blackwire C610 headsets combine comfort, quality, and advanced technology, making them an excellent choice for professionals seeking reliable audio solutions. With features designed to enhance productivity and communication, they represent the best in modern headset functionality for the workplace.