Rinnai ES38 installation manual Restart Function, Troubleshooting

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Restart Function

If the appliance fails to ignite, the appliance will attempt ignition after 1 hour. The “Ignition Failure” fault code, 11, will appear during that hour and disappears after a successful ignition. If ignition fails again, then the fault code will remain and another attempt to ignite will occur in 1 hour. The fault code is not stored in the fault code history.

If the flame is extinguished during forced combustion then the appliance will attempt ignition after 1 hour. The “Ignition Failure” fault code, 11, will appear during that hour and disappears after a successful ignition. Forced combustion takes place for about 15 seconds after ignition. After this time, the temperature control logic controls the combustion.

If the flame is extinguished (burner combustion failure) while the temperature control logic is operating the appliance, then the appliance will immediately attempt ignition. No fault code will appear.

Troubleshooting

Problem

Burnerdoesn’t ignite

Unusualcombustion

Combustionstops duringoperation

Smellof gas

Noisyignition

Takestoo long to warmthe room

ONNoindicator

Cause

 

 

 

 

 

 

Not Plugged In

 

 

 

 

 

 

Power Failure

(Initial Installation)

Air In Gas Pipe

Gas Filter Blocked

Miss Ignition

Flue terminal obstructed

Flue manifold not connected

Louver obstructed

Air filter blocked

Gas Escape

Function Lock Set

Gas turned off at meter, tank, or valve.

Remedy

Plug In

Push On/Off button to attempt restart after power is restored.

Purge air (Installer)

Service Call

Service Call

Clear obstruction

Service Call

Clear obstruction

Clean filter

Service Call

Cancel Function Lock

Turn gas on

Rinnai Corporation ES38 Manual

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Contents ES38 RHFE-1004RFA Table of Contents Safety Definitions Consumer Safety InformationSafety Behavior and Practices Safety Features SpecificationsAppliance Specifications Flue Manifolds FeaturesGetting to know your new heating appliance Operating InstructionsOperation Lamp Control PanelEconomy Mode Adjusting the TemperatureOperating the Heater Turning the heater onAdjusting Air Flow Direction Sensible Temperature ControlLock Adding Water to the HumidifierCare and Maintenance At Ignition Before Making a Service CallCode Displayed Fault Remedy Fault CodesRestart Function TroubleshootingGeneral Instructions Installation InstructionsClearances to Combustibles Gas ConnectionFlue Terminal Clearances Flue Terminal Clearances Description Canadian Installations US InstallationsInches mm DimensionsInstallation Parts Attach Wall Brackets Drilling Flue HoleAttach Back Spacers Flue Manifold Installation Flue Manifold Installation Examples Extension Kit InstallationConnecting the Air Intake Hose Installing the Exhaust LineClearances ClampsRing Extension Kits and PartsConnecting the Appliance Operating Instructions For Your Safety Read Before OperatingCut-Away Diagram Equivalent Wiring DiagramLadder Diagram Parts List Parts List Parts List Parts List Parts List Parts List Parts List Rinnai Corporation ES38 Manual QTY Part Number Part Name CAP Operation Label Limited Warranty Warranty InformationConsumer Support Gas Direct Vent Wall FurnaceWhat is not covered? Rinnai’s other fine products