Rinnai Troubleshooting Common Issues with Water Heaters
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Trouble Shooting for Common Issues

I don’t have any hot water when I open the tap.

Make sure there is gas, water, and electricity to the Rinnai water heater (power is turned on and the gas is turned on).

When I was using the hot water, the water got cold.

If you adjusted the flow from the tap to lessen it, you may have gone below the minimum flow required. The Rinnai water heater requires a minimum flow rate to operate. (See the specification page for the flow rate of your model.) Decrease the temperature setting at the temperature controller or increase the water flow.

White smoke comes out of the exhaust.

During colder weather when the exhaust temperature is much hotter than the outside air, the exhaust fumes condense producing water vapor.

When I open a hot tap, I do not immediately get hot water.

Hot water must travel through your plumbing from the Rinnai water heater to the faucet. The time period for hot water to reach your fixture is determined by the amount of water in the plumbing system between the water heater and the fixture, water pressure, and the flow rate of the fixture.

After I turn off the hot water tap, the fan on the Rinnai water heater continues to run.

The fan is designed to continue running for a short time after the flow of water stops. This is to ensure constant water temperatures during rapid starting and stopping, as well as exhausting any residual gas flue products from the unit.

Accessing Operating Information

Models MC-91 and MCC-91

To display the most recent error codes press and hold the “On/Off” button for 2 seconds. While holding the “On/ Off” button press the ▲ button. The last 9 error codes will flash one after the other. To exit this mode press the “On/Off” and ▲ button as before.

To display the water flow through the water heater press and hold the ▲ button for 2 seconds and without releasing the ▲ button press the “On/Off” button.

To display the outlet water temperature press and hold the ▼ button for 2 seconds and without releasing the ▼ button press the “On/Off” button.

Water Quality

Consideration of care for your water heater should include evaluation of water quality. If the water quality exceeds the target levels provided in the table, you may want to treat or condition the water.

*Source: Part 143 National Secondary Drinking Water Regulations

 

Maximum Level

 

 

Total Hardness

Up to 200 mg / L

 

 

Aluminum *

Up to 0.2 mg / L

 

 

Chlorides *

Up to 250 mg / L

 

 

Copper *

Up to 1.0 mg / L

 

 

Iron *

Up to 0.3 mg / L

 

 

Manganese *

Up to 0.05 mg / L

 

 

pH *

6.5 to 8.5

 

 

TDS (Total Dissolved

Up to 500 mg / L

Solids) *

 

Zinc *

Up to 5 mg / L

 

 

VA Series Indoor LS Manual

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Contents ANS Z21.10.3 CSA REU-VA3237FFUTable of Contents R50LSi R75LSi R94LSi R98LSi SpecificationsConsumer Safety Information Safety DefinitionsSafety Behavior and Practices Safety Features Operating Instructions Features Available on Temperature ControllersFeatures Description of OperationMC-91-1US & MCC-91-1US Temperature Controllers ModelsBC-100V-1US Temperature Options Without a Temperature Controller Setting the TemperatureMCC-91 Temperature Controller Temperature RangesSetting the Sound Volume Voice Prompt Model Temperature Settings Available ºFUsing the Water Smart / Bath Fill Function Setting the Water VolumeOverview Models MC-91 and MCC-91 Setting Controller to MuteSetting the Clock Filling the TubMaintenance Code Fault Remedy Error CodesCode Trouble Shooting for Common Issues Accessing Operating InformationWater Quality Circulating Pump Flushing the Heat Exchanger Error Code LC orGeneral Instructions Installation InstructionsAttachment of the Water Heater Clearances from ApplianceElectrical Connection Gas PipingGeneral Instructions Pipe Sizing Procedure Example Water Piping Pressure Relief ValveFreeze Protection Rinnai Water Heater Freeze Protection PipingRinnai Water Heater Recommended Piping for Basic InstallationFor this application Recommended Piping for Circulation SystemsFor this application Optional Piping for Circulation SystemsVenting Instructions Intake / Exhaust GuidelinesCondensate Maximum Vent Length Manufacturer Product Parts Vent ProductsFlue Terminal Clearances ANS Z21.10.3 CSA Vent Terminal Area Where Terminal is not PermitttedAdditional Clearances Vent Terminal Flue Installation Concentric Venting R50LSi, R75LSi, R85LSi Venting Clearances to Combustibles Flue Installation R98LSi, R98LSi-ASMEAir Intake Assembly Exhaust Pipe AssemblyVertical Terminations Horizontal with Concentric TerminationGuidelines High Altitude InstallationsConnecting Multiple Water Heaters Number of Connected Water Heaters Accessories NecessaryCable Lengths and Size Temperature Controller InstallationConfigurations LocationOutline of Remote Mounting the ControllerOperating Instructions For Your Safety Read Before OperatingTechnical Data Pressure Drop CurveOutlet Flow Data Pumps Temperature SettingReplacement Space HeatingR50LSi, R75LSi, R94LSi R98LSi, R98LSi-ASME DimensionsHOT Ladder DiagramWarranty Information Limited WarrantyConsumer Support What will Rinnai do? Rinnai’s other fine products

R50LSI, R94LSI, R75LSI, R98LSI-ASME, R98LSI specifications

The Rinnai R50LSI, R75LSI, R94LSI, R98LSI, and R98LSI-ASME are high-efficiency tankless water heaters designed for residential and commercial applications. Each model in this line-up boasts unique features and technologies that cater to varying hot water needs while emphasizing energy efficiency and reliability.

The R50LSI is the most compact option in the lineup, providing up to 5.1 gallons per minute (GPM) of hot water at a 35°F rise in temperature. It is an ideal choice for smaller households or apartments where space is a premium. It operates using a direct vent system, ensuring safe exhaust of combustion gases outside the home. The R75SLI, with a maximum output of 7.5 GPM, is suited for needs such as multiple showers running simultaneously, making it perfect for medium-sized homes.

Moving on to the R94LSI and R98LSI, these models provide even greater capacity and efficiency. The R94LSI offers an impressive 9.4 GPM flow rate, while the R98LSI reaches a peak of 9.8 GPM, supporting larger family requirements and ensuring hot water availability for multiple applications concurrently. Both models incorporate Rinnai’s advanced Circ-Logic technology, which allows users to set schedules for recirculating hot water, minimizing wait time and enhancing convenience.

For commercial applications, the R98LSI-ASME is a specialized model that includes the American Society of Mechanical Engineers (ASME) certification. This makes it suitable for larger facilities, such as restaurants, schools, and other institutions that demand a robust and efficient solution for comprehensive hot water needs.

All these models feature a user-friendly digital controller, enabling easy temperature adjustments and real-time monitoring. Moreover, their compact design means they can be installed in various locations, saving valuable space. The Rinnai tankless water heaters utilize a highly efficient condensing technology, resulting in a lower carbon footprint and reduced energy costs.

With a robust warranty program and the reliability that Rinnai is known for, the R50LSI, R75LSI, R94LSI, R98LSI, and R98LSI-ASME embody the pinnacle of water heating technology. These models not only provide the convenience of on-demand hot water but also contribute to energy conservation, making them an excellent choice for environmentally conscious consumers.
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