Troubleshooting

Before calling service personnel, please check the following chart for a possible solution:

No image appears

	Is the power cord of the monitor	Check and see if the power cord is connected properly to the power
	connected?	outlet. Is the main power switch in the “” position?
	Is the power indicator amber?	If yes, press the “on” button on the remote control or side panel.

	The screen color is not normal
	Is the screen color unstable or	Check the connection of the source cable to ensure a proper fit.
	monochrome?
	Do you see black dots on the	Clean surface with soft cloth.
	screen?
	Do you see a partial blurring on	This happens due to interference from surrounding magnetic fields,
	the screen?	as created when speakers, steel structures, or high-voltage lines are
		placed near the monitor. Remove such materials from the
		immediate vicinity and use the OSD menu to adjust the screen.

	Others
	The screen is flickering	1. Remove any highly magnetic material away from monitor.
		2. Adjust graphic interface (PC Mode) within allotted frequency
		parameters.
	The picture is dark	Adjust the backlight and brightness. It takes several seconds for the
		monitor to warm up after the power is turned on.

	The picture appears to be	Ensure the source equipment connection cables are less than 15
	ghosting	meters (50ft.) If additional length is required, please contact your
		authorized dealer for a signal amplifier. (not provided)
	The picture size is incorrect	Adjust picture format to desired image size.
	White does not look white	Adjust the color temperature or alter “User” settings to preferred
		settings.
	Screen image is not centered	Adjust picture format to desired image size.