TROUBLESHOOTING

Check the following troubleshooting list before requesting service as many problems can be fixed by the user. If you are unable to solve the problem by checking the list, turn off the power switch, unplug the power cord.

Problems related to general use of the machine are described below. For problems related to the copy function, see page 6-3. For problems related to document filing, see page 7-28. For fax, printer, and network scanner problems, see the manuals for those functions. For peripheral device problems, see the explanation of the device.

If the message "CALL FOR SERVICE. CODE:**-**"(Note)appears in the touch panel, turn off the power switch, wait

 

about 10 seconds, and then turn the power switch back on. If the message still appears after turning the power

 

switch off and on several times, it is likely that a failure has occurred that requires service. In this event, stop using

 

the machine, unplug the power cord, and contact your Olivetti dealer.

 

Note: Letters and numbers appear in "**-**". When you contact your Olivetti dealer, please tell your dealer what

 

 

2

letters and numbers appear.

 

 

 

 

 

 

 

 

 

 

 

Problem

Check

Solution or cause

 

 

 

 

 

 

 

 

Machine plugged in?

Plug the machine into a grounded outlet.

 

 

 

 

 

 

 

The power switch are not turned on?

Turn on the power switch. (Page 1-17)

 

 

 

 

 

 

 

 

The machine is warming up. (Warm-up time is

 

 

 

READY indicator off?

approximately 80 seconds.) Wait until the

 

The machine does

 

READY indicator lights up.

 

not operate.

 

 

 

 

Message indicating need to load paper

Load paper. (Page 2-2)

 

 

 

 

 

displayed?

 

 

 

 

Message indicating need to replace the

Replace the toner cartridge. (Page 2-15)

 

 

 

toner cartridge displayed?

 

 

 

 

Message indicating a paper misfeed

Remove misfed paper. (Page 2-17)

 

 

 

displayed?

 

 

 

Copying/printing is

A message appears saying that this type

Two-sided printing is not possible on special

 

 

not possible

of paper cannot be used for two-sided

paper. Use paper that can be used for automatic

 

copying.

two-sided printing. (Page 2-4)

 

 

 

 

 

 

 

 

 

2-23

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Olivetti 3501MF, 4501MF operation manual Troubleshooting, Problem Check Solution or cause

3501, 4501MF, 3501MF, 4501 specifications

The Olivetti 4501 and 3501 series printers, including the 4501MF and 3501MF models, represent a significant evolution in office printing technology, designed to meet the increasing demand for efficient, high-quality document production. These printers are a testament to Olivetti's commitment to innovation, functionality, and user-friendliness, making them ideal for modern business environments.

One of the standout features of the Olivetti 4501 and 3501 series is their impressive printing speed. With the capability to print up to 45 pages per minute, these models significantly reduce waiting times and increase productivity in busy office settings. The high-speed printing capability does not compromise print quality, as both printers offer a resolution of up to 1200 x 1200 dpi, ensuring sharp and professional results for text and graphics alike.

In terms of technology, the Olivetti 4501 and 3501 models utilize advanced laser printing technology. This not only enhances print speed but also ensures reliability and longevity of the printer. The inclusion of a hefty paper capacity allows for extended periods of uninterrupted printing, making the printers suitable for high-volume tasks. The 4501 can hold up to 2,300 sheets of paper, while the 3501 supports a similar capacity, reducing the need for constant reloading.

User efficiency is also a key characteristic of these printers. Both models come equipped with a user-friendly control panel, allowing for easy navigation through various printing options and settings. The ability to connect via USB and network interfaces facilitates seamless integration into existing office setups, enhancing overall workflow.

Additionally, the Olivetti 4501MF and 3501MF models incorporate multifunctional capabilities, combining printing, scanning, copying, and faxing into one device. This versatility not only saves space but also streamlines office operations, allowing users to accomplish more tasks without needing multiple machines.

Both series are designed with sustainability in mind. Energy-efficient components and options for duplex printing help reduce paper usage and energy consumption, aligning with the growing emphasis on eco-friendly practices in the workplace.

In conclusion, the Olivetti 4501, 3501MF, 4501MF, and 3501 printers exemplify modern printing technology, offering speed, quality, and multifunctionality. Their robust features make them an excellent choice for businesses looking to enhance productivity while maintaining high environmental standards. With their combination of innovative technology and user-centric design, these printers are poised to meet the demands of today’s fast-paced office environments.