DUPLEX MODULE

Troubleshooting (concerning the duplex module)

Check the list below before calling for service.

Problem

 

Check

Solution or cause

 

 

 

 

 

 

 

 

 

 

Message indicating the paper type

Special paper cannot be used for two-sided

 

 

 

 

cannot be used for two-sided printing

printing. Use a paper type adequate for

 

 

 

 

displayed?

two-sided printing. (See pages 2-4 and 3-2.)

 

 

 

The machine will not

Message indicating the paper size

Use a paper size adequate for two-sided

print duplex prints.

cannot be used for two-sided printing

printing. (See pages 2-4 and 3-2.)

 

 

 

 

displayed?

 

 

 

 

 

 

When using A3, B4, 11" x 17", 8-1/2" x 14" or

 

 

 

 

Bypass tray extension not extended?

8-1/2 "x 13" paper, the bypass tray extension

 

 

 

 

 

must be extended.

 

 

 

Printed images onto

Does the number of sheets exceed the

Set paper within the allowable range.

paper

from

the

limit?

 

bypass

tray

are

 

 

Paper guides properly set?

Set the paper guides properly to the paper size.

skewed.

 

 

 

 

 

 

 

 

 

When using non-standard size paper or special

A paper

misfeed

Paper size and type set properly?

paper, be sure to set the paper size and type.

 

(See pages 2-3 to 2-5.)

occurs in the bypass

 

 

Does the number of sheets exceed the

Set paper within the allowable range.

tray.

 

 

 

limit?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Paper guides properly set?

Set the paper guides properly to the paper size.

 

 

 

When printing on a

 

When using a special size of paper, set the

special

size

of

The paper size setting is not set

correct paper size as explained in "Setting the

paper,

part

of

the

correctly in the paper tray settings of the

paper type and paper size" on page 2-5. If the

printed

image

is

custom settings.

paper size setting is not correct, part of the image

missing.

 

 

 

may be cut off or the image may not print.

 

 

 

 

 

 

3-4

Page 59 Page 61
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Olivetti 3501MF, 4501MF Troubleshooting concerning the duplex module, Check the list below before calling for service
Page 59 Page 61

3501, 4501MF, 3501MF, 4501 specifications

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