Kohler K-3394 warranty Troubleshooting Chart, Symptom, Possible Cause, Corrective Action

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TROUBLESHOOTING CHART

The troubleshooting guide below is mean to for general aid only. All fittings in this toilet except for the piston nut are preset by the manufacturer to prevent adjustment. Any attempt to adjust the fittings (except the piston nut and winterizing) may damage the toilet. Such adjustments for modifications of this product are not normal usage and will void the warranty. For proper trip lever adjustment procedures, refer to Gap Clearance on Page 6 in these instructions. Any problems not covered in this chart should be referred to your installer/dealer.

SYMPTOM

1.No flush.

POSSIBLE CAUSE

A.Supply stop closed.

B.Trip lever loose.

C.Trip lever does not actuate piston.

D.Obstruction within water inlet components.

E.Screen adapter is clogged.

CORRECTIVE ACTION

A.Fully open supply stop.

B.Tighten trip lever nut (turn counterclockwise to tighten).

C.Adjust piston nut (refer to Page 6).

D.Replace inlet components (refer to installer/dealer for assistance).

E.Disassemble screen adapter and clean the screen with a medium to hard bristle brush. (Refer to installer/dealer or Screen Cleaning, on Page 6.) Replace the screen if necessary.

2.Poor flush.

A.Bowl rim holes clogged.

B.Trapway or drain line clogged.

C.System not pressure charged.

D.Supply stop not opened.

E.Drain line vent clogged.

F.Screen adapter is clogged.

A.Clean under bowl rim.

B.Plunge bowl, auger trap, auger drain to clear blockage.

C.Adjust piston nut for proper actuation arm gap (refer to Page 6).

D.Fully open supply stop.

E.Refer to installer/dealer for assistance.

F.Disassemble screen adapter and clean the screen with a medium to hard bristle brush. (Refer to installer/dealer or Screen Cleaning, on Page 6.) Replace the screen if necessary.

3.Bowl water continues to flow or tank fill water will not shut off.

A.Piston assembly not seating properly.

B.Piston actuation arm binding.

C.Pressure regulator not working.

A.Adjust gap between trip lever and piston actuation arm (refer to Page 6).

B.Repair or replace actuation arm (refer to installer/dealer for assistance).

C.Replace unit (refer to installer/dealer for assistance).

Kohler Co., Kohler, WI

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113362-2-EA(9532)

 

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Contents Product Requirements HOW to USE These InstructionsInstaller Hazard Notification Before YOU BeginMaterials Required Tools Required Site PreparationRemove Existing Toilet Install Supply Stop ROUGHING-IN DimensionsROUGH-IN Plumbing Secure Toilet InstallationInstall Toilet Gasket Align and SET ToiletPressure Lite System Connect SuppliesOperation GAP Clearance Screen CleaningInstall Seat START-UPCorrective Action Troubleshooting ChartSymptom Possible CauseConsumer Responsibilities Requesting ServiceLimited ONE-YEAR Warranty Important Consumer Information

K-3394 specifications

The Kohler K-3394, also known as the "Memoirs" toilet, is a popular choice among homeowners looking for both style and functionality in their bathroom. This one-piece toilet is designed to provide a seamless modern look while offering a high level of performance and comfort.

One of the standout features of the K-3394 is its Comfort Height design, which elevates the seat to a more ergonomic height. This makes it easier for users of all ages, including children and the elderly, to sit down and stand up from the toilet. The height aligns with standard chair heights, providing a familiar and comfortable experience.

The K-3394 also features Kohler's innovative AquaPiston flushing technology. This system allows water to flow into the bowl more efficiently, creating a powerful and dependable flush that quickly clears waste. This not only enhances performance but also helps to conserve water, as the toilet uses only 1.28 gallons per flush, making it an eco-friendly choice that meets WaterSense criteria.

The toilet is constructed from premium materials, ensuring durability and longevity. The smooth, glazed surface helps to prevent the buildup of stains and makes cleaning easier. The one-piece design minimizes seams and crevices, providing a sleek appearance and reducing the potential for leaks.

In terms of aesthetics, the Kohler K-3394 comes in a variety of colors to match virtually any bathroom decor, from classic white to elegant almond and other trendy finishes. The classic styling is highlighted by decorative elements, such as the elegant lines of the bowl and tank, making it a perfect fit for both traditional and modern bathrooms.

Additionally, the K-3394 includes a comfortable elongated toilet seat, which provides added space and comfort compared to standard round seats. The seat is designed to be easy to remove, simplifying cleaning and maintenance needs.

Overall, the Kohler K-3394 offers a blend of comfort, efficiency, and timeless design. With its advanced flushing technology, user-friendly features, and durable construction, it's an excellent investment for those looking to enhance their bathroom experience while being conscious of water use. Whether you are renovating your bathroom or building a new home, the K-3394 is a versatile choice that is sure to impress.