KitchenAid KESH307H, KESC300H, KESC307H manual Diagnosis & Troubleshooting

DIAGNOSIS & TROUBLESHOOTING

DIAGNOSIS

FAILURE/ERROR DISPLAY CODES TECH SHEET #9753028, REV. B

•All diagnoses of this range must begin with a normal check of the line voltage, blown fuses, and failed components.

•All units that have failed during the first few days of use should be checked for loose connections, or miswiring.

•All checks should be made with a meter having a sensitivity of 20,000 ohms-per-volt, or greater.

FAULT	ERROR	FAULT	FAULT CONSTANT	FAULT DESCRIPTION	FIELD SERVICE ACTION
		PRIORITY	NAME IN SOFTWARE
F1	E0	N/A	Fault EEPROM	EEPROM read fault (silent fault, not displayed)	Replace control
	E1	N/A	EEPROM checksum error	EEPROM checksum does not match at start	Replace control
				key (silent fault, not displayed)
	E3		Config jumpers no match	Configuration jumper change, ranges with front	See below left
		7		control and fluorescent light: electric switches
				or P9 pins 6 and/or 7 changed since power up
	E4	2	Q8 shorted	Q8 shorted	Replace control
	E9	0	Stack overflow	Stack overflow, highest priority	Replace control
F2	E0	4	Keypad switch assy	Keypad switch assy misconnected to control	Verify insertion of ribbon into timer
			misconnected		connector. Replace keypad sw assy
	E2	3	Cancel key channel	Cancel key loop test failed	Replace keypad sw. assy
			Key down too long	Key held down too long or keyboard short	Press Cancel. Wait 2 sec. between
	E3	5			each key entry. If reappears replace
3					keypad switch assy
	E4	6	Keys unsettled	Keys unsettled probably due to noise	Press Cancel. Remove electrical
					noise source. If reappears replace
					keypad switch assy
	E5	N/A	Cancel key failed	Cancel key failed	Replace keypad switch assy
F4	E0	9	Open oven sensor	Oven sensor open	Replace oven sensor
	E1	8	Shorted oven sensor	Shorted oven sensor	Replace oven sensor
	E2	10	Oven temp too high	Oven temp too high (runaway)	Replace oven sensor, or control
	E1	15	Shorted meat probe	Meat probe shorted (less than 1500 ohms)	Replace meat probe
F5	E0	N/A	Door open and locked	Door locked somehow with door open	Check door switch, latch switch
	E1	13	Self clean latch won’t	Self clean latch lock make after 30 seconds	Check latch system
			make
	E3	1	Loss of GND, L1 N	Loss of 120 VAC across L1 to ground or Q19	Check ground continuity on all
			reverse	circuit error	ground harnesses. Replace control
6
	E5		Self clean temp not	Self clean temperature not satisfied after 30	Check insertion of hinges in
		14	satisfied	minutes	receivers. Check operation of
					elements.
	E6	16	Door open and locked	Door locked somehow with door open	Check door switch, latch switch
	E7	17	Door will not unlatch	Door unlocked somehow and will not unlatch	Check door switch, latch switch
F7	E0	12	Ambient over temp	Ambient (console bi-metal) sensor opened	Check control bi-metal
				(too hot)
PFE0		11	Input switch error	Input switches won’t follow their strobe level	Check door switch, latch switch,
				(shorted to ground)	etc.
				Power Failure (Not a Failure Mode)	Do not replace control

6-1