TROUBLESHOOTING CHARTS

PROBLEM

POSSIBLE CAUSE

SOLUTION

 

 

 

Clock display does not display 4

Loose or bad wiring.

Repair or replace wiring (see

number eights after power-on

 

wiring diagrams).

test.

Burned out or missing segment in

Make sure clock display is prop-

 

clock display.

erly seated.

 

Broken or missing terminal on

Replace microcomputer board.

 

microcomputer.

 

 

 

 

Oven cooks but display does not

Loose or bad wiring to harness.

Repair or replace wiring (see

count down in cooking cycle.

 

wiring diagrams).

 

Failed microcomputer board.

Replace microcomputer board.

 

 

 

Oven element emits black smoke

This is normal on a new range.

Protective coating will burn off in

when first turned on.

The factory-applied protective

several minutes. Fumes are non-

 

coating is burning off.

toxic.

 

Substance (e.g. food or other

Let element cool then clean ac-

 

material) has spilled onto the ele-

cording to Use & Care instruc-

 

ment.

tions.

 

 

 

Oven element does not heat.

No line voltage.

Check circuit breaker.

 

 

 

Loose or bad wiring.

Repair or replace wiring (see

 

 

wiring diagrams).

 

Defective element.

Test and/or replace element.

 

 

 

Cooktop element barely heats.

Low line voltage.

Line voltage should be minimum

 

 

240-volts. If necessary, electri-

 

 

cian should repair cause for low

 

 

line voltage.

 

Loose or bad wiring connection at

Repair or replace wiring (see

 

element or terminal block.

wiring diagrams).

 

Defective cooktop control switch.

Test and/or replace switch.

 

 

 

6-3

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KitchenAid KESC307H, KESH307H, KESC300H manual Troubleshooting Charts, Problem Possible Cause Solution