PROBLEM

POSSIBLE CAUSE

SOLUTION

 

 

 

Cooktop element will not heat

Low line voltage.

Line voltage should be minimum

higher than low-medium.

 

240-volts. Electrician should re-

 

 

pair cause for low line voltage.

 

Defective cooktop element.

Test and/or replace element.

 

 

 

Cooktop element heats up nor-

Customer using improper cookware.

Evaluate suitability of cookware.

mally, but drops to lower setting

Defective cooktop control switch.

Test and/or replace switch.

automatically.

 

 

 

 

 

Indicator light does not light up.

Loose or bad wiring to indicator

Repair or replace wiring (see

 

light.

wiring diagrams).

 

Defective indicator light.

Replace indicator light.

 

Defective cooktop control switch.

Test and/or replace switch.

 

 

 

Hot surface indicator light does

Loose or defective light.

Replace indicator light.

not work.

Loose or bad wiring to indicator

Replace indicator light assembly

 

 

light assembly.

and wiring.

 

 

 

Oven light fails to operate.

Bulb burned out.

Replace bulb.

 

Circuit breaker or fuse is open.

Check circuit breaker or replace

 

 

fuse.

 

Defective switch.

Check continuity and/or replace

 

 

switch.

 

 

 

Door locks but indicator lights do

Defective indicator light.

Replace indicator light.

not light. Oven does not begin

Defective latch safety switch.

Replace switch.

clean cycle.

 

 

 

 

 

Electronic timer will not accept

Failed electronic board.

Replace timer.

programming.

 

 

 

 

 

Timer relay(s) do not close.

Loose or bad wiring to timer.

Repair or replace wiring (see

 

 

wiring diagrams).

 

Failed electronic board.

Replace timer.

 

 

 

Oven will not bake (selection is

If indicator light lights up bake

Check and/or replace bake ele-

set for to BAKE).

element is defective.

ment.

 

Defective latch safety switch.

Check continuity and/or replace

 

 

switch.

 

Loose or bad wiring.

Repair or replace wiring (see

 

 

wiring diagrams).

 

 

 

Oven will not bake (selection is

Defective electronic clock.

Check continuity and/or replace

set for TIMED BAKE).

 

clock (see wiring diagrams).

 

 

 

6-4

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KitchenAid KESH307H, KESC300H, KESC307H manual Problem Possible Cause Solution