Troubleshooting, Hardware and system checklist | Toshiba PTA42

USB FDD Kit	8-11
Advanced Port Replicator III	8-11
Connecting the Advanced Port Replicator III	8-12
Parallel printer	8-12
External monitor	8-13
Television	8-14
i.LINK (IEEE1394)	8-14
Precautions	8-15
Connecting	8-15
Disconnecting	8-16
Security lock	8-16
Chapter 9 Troubleshooting
Problem solving process	9-1
Preliminary checklist	9-1
Analyzing the problem	9-2
Hardware and system checklist	9-3
System start-up	9-3
Self test	9-4
Power	9-4
Password	9-7
Keyboard	9-7
LCD panel	9-7
Hard disk drive	9-8
DVD-ROM drive	9-9
CD-RW/DVD-ROM drive	9-10
DVD Super Multi (+-R Double Layer) drive	9-12
Diskette drive	9-13
Infrared port	9-14
Printer	9-14
Pointing device	9-15
Touch Pad	9-15
USB mouse	9-16
PC card	9-17
SD/MS/SM/MMC/xD card	9-18

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Toshiba PTA42 user manual Troubleshooting, Hardware and system checklist

Contents

Portable Personal Computer User’s Manual Toshiba Tecra A4 Copyright DisclaimerTrademarks Safety Instructions When Using Your ComputerMacrovision License of Notice FCC information FCC notice Declaration of Conformity Informa- tionProduct Name Tecra A4 Model number PTA42 Contact FCC conditions Bsmi Notice Taiwan Only Modem warning notice Conformity StatementNetwork Compatibility Statement Region selection Type of serviceJapan regulations Pursuant to FCC CFR 47, Part Fax branding Telephone company proceduresIf problems arise Disconnection Instructions for IC CS-03 certified equipment AT&F AT&W AT%TE=0 ATZ Modem warning notice for AustraliaPage General conditions Following information is only for EU-member states Important Notice Optical disk drive standards Toshiba Samsung SD-C2732 DVD-ROM drive safety instructions Matsushita UJDA770 CD-RW/DVD-ROM drive safety instructions Hlds GCC-4244N Toshiba Samsung TS-L462C Matsushita UJ-841B DVD Super Multi +-R Double Layer drive safety instructions Teac DV-W28EA Pioneer Corporation Pioneer DVR-K16 Class 1 Laster Product Laserschutzklasse 1 Produkt Page Page Preface Manual contents Keys ConventionsAbbreviations Icons Conventions Key operationDisplay Messages Xxx General Precautions Stress injury Heat injuryPressure or impact damage Xxxi PC card overheatingMobile phone Central Processing Unit CPU Performance Disclaimer HDD Drive Capacity Wireless LAN/AtherosNon-applicable Icons Copy Protection LCD Brightness and Eye Strain Graphics Processing Unit GPU Performance DisclaimerMain Memory Disclaimer Images Table of Contents Grand Tour Introduction Getting Started Operating BasicsXvi Xvii Writing CDs on CD-RW/DVD-ROM drive Power and Power-Up Modes KeyboardXviii HW Setup and Passwords Optional DevicesXix Hardware and system checklist Troubleshooting Xxi Appendixes Glossary IndexXxii Hardware Equipment checklistIntroduction Chapter Software Windows XP Professional/Home Edition Service Pack Memory FeaturesFeatures Processor CD-RW/DVD Disks DVD-R DVD-RW DVD+R DVD+RW DVD-RAM DVD+R DL DVD-R DL CD-DA Power Pointing DevicePorts Multimedia Slots LAN Communications Security Special features Special features Utilities Toshiba PC Utilities Dimm Options Front with the display closed Grand Tour Indicator Left side Left side USB P Orts Right side Back side Back side15V Underside of the computer Underside Underside Toshiba Front with the display open System indicators System indicators Power source/system indicators Keyboard indicator 10 USB diskette drive USB diskette drive CDs Optical Media driveRegion codes for DVD drives and media Writable discs Formats DVD-ROM driveCD-RW/DVD-ROM drive DVDs DVD Super Multi +-R Double Layer drive 11 The AC adaptor AC adaptor Getting Started Setting up your work space Placement of computerGeneral conditions Seating and posture Setting up your work space Work habits Lighting Connecting the AC adaptor Connecting the AC adaptor Opening the display Turning on the power Starting up for the first time Turning off the powerShut Down mode Boot mode Starting up for the first time Benefits of hibernation Hibernation mode Automatic Hibernation Data save in hibernation modeTurning off the power Starting Hibernation Standby mode Benefits of standbyExecuting standby Restarting the computer Standby limitationsRestarting the computer Restoring the preinstalled software from the Recovery HDD Create Optical Recovery Discs Getting Started User’s Manual Operating Basics Using the Touch Pad Connecting 3 1/2 diskette drive Using the USB diskette drive Disconnecting 3 1/2 diskette drive Using the USB diskette driveClick Diskette drive Loading discs Using optical media drives Manual release with the eject hole Using optical media drives Lay the CD/DVD, label side up, in the drawer Closing the DVD-ROM drawer Removing discs Writing CDs on CD-RW/DVD-ROM drive Important message CD-RW/DVD-ROM driveBefore writing or rewriting Mitsubishi Chemical Corporation Writing CDs on CD-RW/DVD-ROM drive Disclaimer CD-RW/DVD-ROM drive When writing or rewriting Important message DVD Super Multi +-R Dou- ble Layer drive Writing CD/DVDs on DVD Super Multi +-R Double Layer drive Victor Company of JAPAN, Limited When writing or rewriting RecordNow! Basic for Toshiba Disclaimer DVD Super Multi +-R Double Layer drive Writing CD/DVDs on DVD Super Multi +-R Double Layer drive Data Verification When using WinDVD Creator 2 Platinum DLA for ToshibaVideo How to make a DVD-Video How to learn more about InterVideo WinDVD CreatorImportant information for use User’s Manual Media care Using the microphone CD/DVDsDiskettes Region selection Modem Setting AutoRun ModeProperties menu Location list for region selection ConnectingModem Selection Dialing Properties Disconnecting Wireless communications Wireless LANSecurity Radio links Bluetooth wireless technologyWireless communication switch Worldwide operation Wireless communication Indicator Connecting LAN cableIndicator status Indication LAN Jack Disconnecting LAN cable Cleaning the computer Cleaning the computerMoving the computer Optimized BatteryHeat dispersal Maximum Typewriter keys Keyboard F1 ... F12 function keys Soft keys Fn key combinationsEmulating keys on enhanced keyboard Soft keys Fn key combinations Hotkeys User’s Manual Soft keys Fn key combinations User’s Manual Turning on the overlays Windows special keysKeypad overlay Fn Sticky key Arrow mode Numeric modeTemporarily using normal keyboard overlay on Generating Ascii characters Temporarily using overlay overlay offGenerating Ascii characters Temporarily changing modes User’s Manual Power conditions Power and Power-Up Modes Power conditions Power indicators Power indicatorsBattery indicator DC in indicator Battery types Power indicatorBattery Care and use of the battery pack Care and use of the battery packReal time clock battery Safety precautions User’s Manual Care and use of the battery pack Charging the batteries Time ProceduresBattery charging notice Charging time hours Battery type Power on Power off Monitoring battery capacity Maximizing battery operating time Extending battery life Retaining data with power off Replacing the battery pack Removing the battery packReplacing the battery pack Slide the locking latch to the unlocked position Starting the computer by password Installing the battery packStarting the computer by password System Auto Off Power-up modesPanel power on/off Windows utilities HW Setup and Passwords HW SetupAccessing HW Setup HW Setup window PasswordGeneral Verify Password HW Setup Display Parallel/Printer CPU Boot Priority Options Boot Priority Left Alt Enter Wake-up on Keyboard Keyboard Peripheral devices Power devicesOptional Devices Cards/memory PC cards Installing a PC card PC cards Removing a PC card Express Card Installing an Express card Express Card Removing an Express card Installing a SD/MS/MS Pro/SM/MMC/xD card Multiple Digital Media Card SlotSee below for the card capacities Multiple Digital Media Card Slot Removing a SD/MS/MS Pro/SM/MMC/xD card Memory expansion Installing memory module Removing the cover Memory expansion Removing the memory module Removing memory module USB FDD Kit Additional battery pack 12 Cell and 6 CellAdditional battery pack 12 Cell and 6 Cell Additional AC adaptor Connecting the Advanced Port Replicator Parallel printer External monitorParallel printer User’s Manual Television Link IEEE1394Television Precautions Security lock Security lockPoint to i.LINK IEEE1394 device and click User’s Manual Troubleshooting Problem solving processPreliminary checklist Analyzing the problem Hardware and system checklist Hardware and system checklistSystem start-up Toshiba Self test ProblemProcedure Overheating power downAC power Battery Problem Procedure LCD panel Password Hard disk drive For more information, refer to , Operating Basics CD-RW/DVD-ROM drive Hardware and system checklist DVD Super Multi +-R Double Layer drive Diskette drive Printer Infrared port Click the Pointer Option tab Touch Pad USB mouse Click the Pointer Options tab PC card Monitor SD/MS/SM/MMC/xD card Sound system TV output signal USB Modem No Carrier Standby/Hibernation LAN Link IEEE1394 Bluetooth Toshiba support Before you callToshiba support Europe Germany & Austria Where to write Appendix D Appendix aAppendix B Appendix C User’s Manual Appendix a SpecificationsPhysical Dimensions Power Requirements Network control unit NCU Built-in Modem Display Controller and Modes Display controllerAppendix B Table Video Modes Video Modes +++ Escape sequence AT CommandsRepeat last command Appendix C Answer command Bn Communication standard settingDn Dial Appendix C En Echo commandHn Hook control Request ID information Ln Monitor speaker volume Mn Monitor speaker modeNn Modulation handshake On Return on-line to data mode Select pulse dialingQn Result code control Select tone dialing Vn DCE response formatXn Result code selection, call progress monitoring Cn Data Carrier Detect DCD control Dial tone detectBusy tone detect Zn Recall stored profile Dn DTR control Load factory settings Pn Select Pulse Dial Make/Break Ratio WW Tn Self-test commandsGn V.22bis guard tone control Kn Local flow control selection Display Current Configuration Store current configurationZn=xStore telephone number \Qn Local flow control selection \Nn Error control mode selection \Vn Protocol result code View numbers in blacklistCn Data compression control RATSn? RegistersRegister values Appendix D S2 AT escape character user defined S3 Command line termination character user definedS0 Auto answer ring number S1 Ring counter Appendix D S5 Command line editing character user definedS4 Response formatting character user defined S6 Wait before dialing S12 Escape guard time S7 Connection completion time-outS8 Comma pause time S11 Dtmf dialing speed S37 Dial line rate Result code summary Result Code Numeric Description AT command set result codes Result Code Numeric Description User’s Manual Function Transmission speed 90/V.92 mode90/V.92 Appendix E Table E-1 Result codes for a V.90 connection Appendix E AT Command User’s Manual Installing the modem board Internal Modem GuideAppendix F Removing the modem board Appendix G Wireless LANCard specifications Radio characteristics Supported frequency sub-bands Wireless Ieee 802.11 Channels Sets Revision B and G Card specifications Wireless Ieee 802.11 Channels Sets 11G Turbo ModeWireless Ieee 802.11 Channels Sets Revision a Wireless Channels Sets Turbo Mode Appendix H AC Power Cord Connectors United Kingdom Appendix Parts Numbers HDD Configurations Glossary-1 Glossary Glossary-2 AccuPoint Glossary-3 Byte Glossary-4 Cache memory Glossary-5 Delete Glossary-6 Device driver Glossary-7 Host computer Glossary-8 Hot dock/undock Glossary-9 Modem Glossary-10 Monitor Glossary-11 RAM Glossary-12 Restart Glossary-13 Write protection Glossary-14 Index-1 Index Index-2 Index-3 Index-4 Index-5 Index-6