Toshiba PTA42 user manual For more information, refer to , Operating Basics

Hardware and system checklist

DVD-ROM drive

For more information, refer to Chapter 4, Operating Basics.

Problem	Procedure
You cannot access a	Make sure the drive’s drawer is securely closed.
CD/DVD in the drive	Press gently until it clicks into place.
	Open the drawer and make sure the DVD is
	properly seated. It should lie flat with the label
	facing up.
	A foreign object in the drawer could block laser
	light from reading the CD/DVD. Make sure there
	is no obstruction. Remove any foreign object.
	Check whether the CD/DVD is dirty. If it is, wipe
	it with a clean cloth dipped in water or a neutral
	cleaner. See the Media care section in Chapter 4
	for details on cleaning.
Some CD/DVDs run	The software or hardware configuration may be
correctly, but others	causing a problem. Make sure the hardware
do not	configuration matches your software’s needs.
	Check the CD/DVD’s documentation.
	Check the type of CD/DVD you are using. The
	drive supports:
	DVD-ROM: DVD-ROM, DVD-Video
	CD-ROM: CD-DA, CD-Text, Photo CD (single/
	multi-session), CD-ROM Mode 1,
	Mode 2, CD-ROMXA Mode 2
	(Form1, Form2), Enhanced CD
	(CD-EXTRA), CD-G (Audio CD
	only), Addressing Method 2

TROUBLESHOOTING

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