Troubleshooting

Symptom

Possible causes

Possible Corrective measures

 

 

 

 

PWR/END key pressed

Press the PWR/End key for at least two

Phone cannot be

too briefly.

seconds.

Battery is not charged.

Charge battery. Check charging

switched on

Battery contacts are

indicator in the display.

 

dirty.

Clean the battery contacts.

 

Battery totally empty.

Charge battery.

 

Contact problem.

Check power supply and connection to

 

 

the phone. Check the battery contacts,

 

No power from outlet.

clean them if necessary.

Charging error

Plug in to a different socket or check

Charger defective.

voltage.

 

Test with another charger.

 

Wrong charger.

Only use original LG accessories.

 

Battery defective.

Replace battery.

Network

Signal too weak.

Reconnection to another service

connection is

lost.

 

provider if network mode is automatic.

Number not

The Fixed Dial Number

Check the Settings menu and turn

permitted

function is on.

the function off.

 

Battery installing.

Remove the battery and install it to

 

restart your phone again.

Phone locked-up

 

(similar to how you may restart your

 

PC/computer).

and does not

 

 

function

Power Reset

In the case of a malfunction or lock up

 

error, press and hold the PWR/End Key

 

 

for 8 seconds to reset the phone.

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LG Electronics MFL67402301(1.0)H manual Troubleshooting