User’s Manual
9-14
T
ROUBLESHOOTING
Infrared port
Refer also to the documentation for your IrDA compatible device and related
software.
Printer
Refer to the troubleshooting and other relevant sections in your printer and soft-
ware documentation.
Problem Procedure
Infrared devices do
not work as expected
Check that the device is connected to an electric
outlet. Make sure the outlet is supplying power
by plugging in an appliance.
Make sure there is no obstruction blocking com-
munication between the computer and the target
device.
If problems persist, contact your dealer.
Problem Procedure
Printer does not turn
on.
Check that the printer is connected to an electric
outlet. Make sure the outlet is supplying power
by plugging in an appliance.
Computer/printer do
not communicate
Make sure the printer is turned on and is online
(ready to use).
Inspect the cable connecting the printer to the
computer for damage. Make sure it is securely
connected.
A parallel printer connects to the parallel port
and a serial printer to the serial port. Make sure
the ports are configured correctly.