TROUBLESHOOTING

User’s Manual

Problem

Procedure

Battery doesn’t

If the battery is completely discharged, it will not

charge when the AC

begin charging immediately. Wait a few minutes.

adaptor is attached

 

(Battery indicator

If the battery still does not charge, make sure

does not glow

the outlet is supplying power. Test it by plugging

orange.)

in an appliance. If it doesn’t work, try another

 

 

power source.

 

 

 

Check whether the battery is hot or cold to the

 

touch. If the battery is too hot or too cold, it will

 

not charge properly. Let it reach room tempera-

 

ture.

 

 

 

Unplug the AC adaptor and remove the battery

 

to make sure the terminals are clean. If

 

necessary wipe them with a soft dry cloth dipped

 

in alcohol.

 

Connect the AC adaptor and replace the battery.

 

Make sure it is securely seated.

 

 

 

Check the Battery indicator. If it does not glow,

 

let the computer charge the battery for at least

 

20 minutes. If the Battery indicator glows after

 

20 minutes, let the battery continue to charge at

 

least another 20 minutes before turning on the

 

computer.

 

If the indicator still does not glow, the battery may

 

be at the end of its operating life. Replace it.

 

If you do not think the battery is at the end of its

 

operating life, see your dealer.

 

 

Battery doesn’t power

If you frequently recharge a partially charged bat-

the computer as long

tery, the battery might not charge to its full potential.

as expected

Fully discharge the battery, then try to charge it

 

again.

 

 

 

Check the power consumption settings in Power

 

Saver utility. Consider using a power saving

 

mode.

 

 

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Toshiba PTA42 user manual Problem Procedure