Samsung LH75EMEPLGC/EN, LH75EDEPLGC/EN Troubleshooting for Anynet+, Problem Possible Solution

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Troubleshooting for Anynet+

Problem

Possible Solution

 

 

Anynet+ does not work.

•• Check if the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only.

 

•• You can connect only one receiver (home theatre).

 

•• Check if the Anynet+ device power cord is properly connected.

 

•• Check the Anynet+ device’s Video/Audio/HDMI cable connections.

 

•• Check whether Anynet+ (HDMI-CEC)is set to On in the Anynet+setup menu.

 

•• Check whether the remote control is Anynet+ compatible.

 

•• Anynet+ doesn’t work in certain situations. (initial setup)

 

•• If you have removed and then reconnected the HDMI cable, please make sure to search devices again or turn your product

 

off and on again.

 

•• Check if the Anynet+ function of the Anynet device is set on.

I want to start Anynet+.

•• Check if the Anynet+ device is properly connected to the product and check if the Anynet+ (HDMI-CEC)is set to On in the Anynet+ System menu.

•• Press the TOOLS button to display the Anynet+ menu and select a menu you want.

I want to exit Anynet+.

•• Select View PC in the Anynet+ menu.

•• Press the SOURCE button on the product remote control and select a non- Anynet+ device.

The message“Disconnecting Anynet+ device ...”appears on the screen.

•• You cannot use the remote control when you are configuring Anynet+ or switching to a view mode.

•• Use the remote control after the product has completed Anynet+ configuration or has finished switching to Anynet+.

The Anynet+ device does not play.

•• You cannot use the play function when initial setup is in progress.

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Contents Page Table of contents Sound Adjustment Support Appendix Before Using the Product CopyrightSymbols Safety PrecautionsCleaning Power off the product and computerElectricity and Safety StorageInstallation Product or cause a fire Install the product in a kitchen or near a kitchen counterSloped surface, etc Operation Output ports, etc Product failure, an electric shock or fire may resultPage Components PreparationsChecking the Components Buttons Description PartsControl Panel Control menu Return5V, 1.5A Reverse SidePort Description Hdmi in 1, Hdmi RJ45Anti-theft Lock To lock an anti-theft locking deviceRemote Control VOLQuickly select frequently used functions To place batteries in the remote controlUsed in Anynet+ mode and multimedia mode Ventilation Switching between portrait and landscapeInstallation on a Perpendicular Wall Installing the Wall Mount Kit Installing the Wall MountPreparing before installing Wall-Mount Installation on an Indented WallStandard Screw Quantity Millimeters Wall Mount Kit Specifications VesaModel name DC48E-H / DC55E-M DC32E / DC40E / DC32E-MCable Connection Remote Control RS232CPin Signal RS232C CableRS232C cable Pin No Standard Colour SignalLAN Cable DCE, DCE-M, DCE-H Model Only Male type RxDirect LAN cable PC to HUB Connector RJ45Signal Cross LAN cable PC to PCConnection 3 DCE / DCE-M / DCE-H Model ConnectionConnection 1 EDE / EME Model Command Viewing control state Get control commandControlling Set control command Command type Value rangePower control Volume controlInput Source An input source code to be set on a product Setting the input source Set Input SourceInput source control Screen mode control Auto adjustment control PC and BNC only PIP On/Off controlFull Natural Video Wall Mode ControlSafety Lock WallOn Same as above Nak Video Wall OnSet Video Wall On/Off Set Video Wall10x10 Video Wall Model Off10x10 Video Wall Model 1 ~ Set NumberConnecting to a PC Connecting and Using a Source DeviceBefore Connecting Connection using the D-SUB cable Analogue typeConnection using a DVI cable Digital type Connection Using an HDMI-DVI CableConnection Using an Hdmi Cable Connection Using the component Cable Connecting to a Video DeviceConnection Using the AV Cable Hdmi Connecting to an Audio System Using an Hdmi cable or Hdmi to DVI Cable up to 1080pConnecting the LAN Cable Connecting the HDBase-T Source Changing the Input sourceSource Menu m → Applications → Source List → Enter EUsing MDC UninstallationMonitor Computer Connecting to MDCUsing MDC via RS-232C serial data communications standards Using MDC via Ethernet Connection using a direct LAN cableIf the input source is PC, DVI, Hdmipc Screen AdjustmentPicture Mode If the input source is AV, Component, HdmiavGamma Input source Picture Mode Adjustable options――If Picture Mode is set to Calibration, Gamma is disabled Menu m → Picture → Enter EDont apply / Apply Calibrated valueMenu m → Picture → Calibrated value → Enter E Picture Size · Position Resolution SelectPicture Size Picture SizePicture Size PositionZoom/Position Menu m → Picture → Auto Adjustment → Enter E Auto AdjustmentResolution Select Available resolutions Off / 1024x768 / 1280x768 / 1360x768Fine Position Image Reset PC Screen AdjustmentPC Screen Adjustment PC, DVI, HDMI, MagicInfo, Hdbt PIP SettingsMain picture Sub picture AV, Component, PCInput Source Picture Mode Advanced Settings Advanced SettingsAdvanced Settings Menu m → Picture → Advanced Settings → Enter EBlack Tone RGB Only ModeDynamic Contrast Flesh ToneHdmi Black Level Normal Film Mode Off Motion Plus Input source Picture Mode Picture OptionsColour Temp 10000K Digital Clean View Off Picture OptionsColour Temp Digital Clean ViewColour Tone Mpeg Noise FilterMotion Plus Film ModeHdmi Black Level Dynamic BacklightPicture Off Reset PictureReset Picture Picture OffSound Effect Speaker Settings Reset Sound Sound AdjustmentSound Mode Menu m → Sound → Sound Mode → Enter ESound Effect Sound ModeSpeaker Settings Reset Sound Sound Effect Speaker Settings Speaker SettingsReset Sound Sound EffectNetwork Status Network SettingsNetwork Network typeNetwork Settings Wired Connecting to a Wired NetworkSet Network type to Wired from the Network Settings Automatic Network Settings WiredManual Network Settings Wired Automatic Network Setup Wireless Network Setting WirelessConnecting to a Wireless Network Set Network type to Wireless from the Network SettingsManual Network Setup Wireless Select WPSPBC, press E, and then press E again How to set up using WpspbcIf your router has a Wpspbc button, follow these steps Using the AllShare Play Function Wi-Fi DirectAllShare Settings Menu m → Network → Wi-Fi Direct → Enter EFTP Mode Server Network SettingsServer Access Device NameRefresh ApplicationsSource List Edit NameSource List Playing content from the internal memory or USBMagicInfo Lite Menu m → Applications → MagicInfo Lite → Enter EOption Name Operations Available features in the MagicInfoNetwork Channel One / All SettingsInternal / USB System SetupSystem Multi Control Configuring settings for Multi ControlMenu Language Time Sleep TimerOn Timer Clock SetHoliday Management Off TimerClock Set Sleep Timer Off On Timer Auto Power Off Eco SolutionNo Signal Power Off Energy SavingOff / 2 hours / 4 hours / 8 hours / 10 hours Auto Protection TimeMenu m → System → Auto Protection Time → Enter E Screen Burn Protection Available Pixel Shift Settings and Optimum SettingsAvailable Settings Optimum Settings Pixel ShiftImmediate display Off Side Grey TimerPixel Shift Off Side Grey Pixel Shift Off TimerImmediate display Side Grey OffVertical Top / Middle / Bottom TickerMenu m → System → Ticker → Enter E Font Style Specify the message Size and Font colourFormat Video WallVideo Wall HorizontalVideo Wall · Format Full · Horizontal VerticalScreen Position Primary Source Recovery Source AutoSwitch SettingsSource AutoSwitch Primary SourceChange PIN screen will appear Change PINMenu m → System → Change PIN → Enter E Auto Power On Max. Power SavingGame Mode Safety LockHdbt Standby Button LockStandby Control Network StandbyOSD Display Power On Adjustment Sec Temperature Control Power On AdjustmentTemperature Control Lamp ScheduleAnynet+ HDMI-CEC Anynet+ HDMI-CECAnynet+ HDMI-CEC Anynet+ MenuAnynet+ HDMI-CEC Switching between Anynet+ DevicesAuto Turn Off No / YesTroubleshooting for Anynet+ Problem Possible SolutionProblem Connected device is not displayed100 Reset SystemClone Product Clone ProductDivX Video On Demand Reset AllPC module power 101Support Software UpdateUpdate now Contact SamsungUSB HDD greater than 2TB is not supported Playing photos, videos and music Media Play103 File system and formats 104Compatible devices with media play 105 Using a USB deviceConnecting a USB device Removing a USB deviceOption Name Operations Photos Videos Music Menu items in the media content list106 Slide ShowAvailable buttons and features during photo playback 107Rewind / Fast Forward 108Pause / Play Search109 Available buttons and features during music playbackEnable or disable shuffle playback mode RepeatSubtitle Supported Subtitle and Media play file formats110 Compatible image file formatSupported Video Formats 111Supported music file formats File ExtensionFps Mbps Container Video Codec Resolution Frame rate Bit rate112 640 x 113263 DivX5.x DivX6.X Checking the Resolution and Frequency Troubleshooting GuideTesting the Product 114Not Optimum Mode is displayed Installation issue PC modeScreen issue 115Adjust Brightness and Contrast 116117 SharpnessGo to Sound and change Speaker Select to Internal Sound issue118 119 Remote control issueSource device issue 120 Other issueThere is no sound in Hdmi mode PIP menu is not available121 IR sensor is not functioning122 Question AnswerPanel Size Specifications123 Display areaEnvironmental Operating Power Supply124 ConsiderationsVertical Frequency Pixel Clock Sync Polarity KHz MHz Preset Timing Modes125 126 127 Product damage caused by customers faultAppendix Not a product defect128 What is afterimage burn-in?Optimum Picture Quality and Afterimage Burn-in Prevention Optimum Picture Quality129 Preventing afterimage burn-inLicence 130Terminology 131
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LH32DCEPLGC/EN, LH65EDEPLGC/NG, LH40DCEPLGC/EN, LH75EDEPLGC/EN, LH65EDEPLGC/EN specifications

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