Samsung LH40RMDELGW/EN, LH40RMDPLGU/EN, LH48RMDPLGU/EN, LH48RMDELGW/EN 127, Sound issue, Sharpness

Page 127

Screen issue

The screen display does not look normal.

Encoded video content may cause the display to appear corrupted in scenes featuring fast moving objects such as in a sports event or action video.

Low signal level or low picture quality may cause the display to appear corrupted. This does not mean the product is defective.

A cell phone within a distance of one-meter radius may cause static on analogue and digital products.

The brightness and colour do not look normal.	Go to Picture and adjust the screen settings such as Picture Mode, Colour, Brightness and
	Sharpness.

	Go to System and adjust the Eco Solution settings.

	Reset the screen settings to the default settings.

Broken lines are displayed on the edges of the screen.	If Picture Size is set to Screen Fit, change the setting to 16:9.

Lines (red, green or blue) are displayed on the screen.	These lines are displayed when there is a defect in DATA SOURCE DRIVER IC on the SMART Signage TV.
	Contact a Samsung Service Centre to resolve the issue.

The display looks unstable and then freezes.

The screen may freeze when a resolution other than the recommended resolution is used or if the signal is not stable. To resolve the issue, change the PC resolution to the recommended resolution.

The screen cannot be displayed in full screen.

A scaled SD (4:3) content file can cause black bars on both sides of an HD channel screen.

A video with an aspect ratio different from the product can cause black bars at the top and bottom of the screen.

Change the screen size setting to full screen on the product or source device.

Sound issue

There is no sound.	Check the connection of the audio cable or adjust the volume.

	Check the volume.

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Contents Smart Signage TV Table of contents Sound Adjustment MagicInfo Express Specifications Copyright Before Using the ProductPower off the product and computer Safety PrecautionsCleaning SymbolsStorage Electricity and SafetyInstallation Page Operation Ensure the vents are not blocked by tablecloths or curtains Top of the product ProductAn explosion or fire may result Toys or sweets resulting in a serious injuryPage Page Checking the Components PreparationsComponents Items sold separately Buttons Description PartsControl Panel Panel KeyControl menu ReturnButtonsDescription Port Description Reverse SideTo lock an anti-theft locking device Anti-theft LockChange channels Swich to the MagicInfo Screen Remote ControlNot Available To place batteries in the remote controlQuickly select frequently used functions Return to the previous menuTilting Angle and Rotation Installation on a Perpendicular WallVentilation Model name DimensionsInstallation on an Indented Wall Plane viewInstalling the Wall Mount Kit Installing the Wall MountWall mount kit allows you to mount the product on the wall Model name Screw hole specs Standard Screw Quantity Wall Mount Kit SpecificationsMillimeters Connection using the D-SUB cable Analogue type Connecting and Using a Source DeviceBefore Connecting Connecting to a PCConnection Using an HDMI-DVI Cable Connection Using an Hdmi CableConnection Using the AV Cable Connecting to a Video DeviceUsing an Hdmi cable up to 1080p Connecting the Antenna Connecting to an Audio SystemTo watch paid channels, the CI or CI+ Card must be inserted Connecting to a TV Viewing Card slotUsing the CI or CI+ Card To connect the CI CARD, follow these stepsSource List Initial SetupSetup Complete Changing the Input sourceIf the input source is TV, HDMI1, HDMI2 or AV Screen AdjustmentPicture Mode Menu m → Picture → Picture Mode → Enter EMenu m → Picture → Enter E Input source Picture Mode Adjustable optionsMenu m → Picture → Picture Size → Enter E Picture SizePicture Size Picture SizeInput Source Picture Size Picture Sizes available by Input SourceSelect the Zoom or Position. Press the E button PositionZoom/Position PressAvailable resolutions Off / 1024x768 / 1280x768 / 1360x768 Resolution SelectScreen Size Menu m → Picture → Auto Adjustment → Enter E Auto AdjustmentPC Screen Adjustment PC Screen AdjustmentPC , TV , AV PIP SettingsMain picture Sub picture Menu m → Picture → PIP → Enter EAdvanced Settings Advanced SettingsInput Source Picture Mode Advanced Settings Flesh Tone RGB Only ModeDynamic Contrast Black TonePoint White BalanceGamma Motion LightingMenu m → Picture → Picture Options → Enter E Input source Picture Mode Picture OptionsPicture Options Picture OptionsMpeg Noise Filter Digital Clean ViewColour Tone Colour TempDynamic Backlight Film ModeThis mode is suitable to view movies Hdmi Black LevelPicture Off Reset PictureMenu m → Picture → Reset Picture → Enter E Resets your current picture mode to its default settingsSound Sound AdjustmentSound Mode Menu m → Sound → Sound Mode → Enter EDTS TruDialog Off / On Sound EffectMenu m → Sound → Sound Effect → Enter E DTS TruSurround HD Off / OnSpeaker Select External / Internal Speaker SettingsMenu m → Sound → Speaker Settings → Enter E Auto Volume Off / Normal / NightDolby Digital Comp Additional SettingsMenu m → Sound → Additional Settings → Enter E DTV Audio LevelReset all sound settings to the factory defaults Reset SoundMenu m → Sound → Reset Sound → Enter E Broadcasting Auto TuningAuto Tuning Menu m → Broadcasting → Auto Tuning → Enter ECable Search Option Auto TuningCancelling Auto Tuning Menu m → Broadcasting → Auto Tuning → Cable Search Option →Menu m → Broadcasting → Aerial → Enter E AerialAir / Cable Sorting Channel ListMode Analog AllDigital Menu m → Broadcasting → Guide → Enter E GuideQuick Navigation Schedule ManagerAerial DTV Cable / Cable Schedule ManagerMenu m → Broadcasting → Schedule Manager → Enter E Watch a desired channel at a scheduled timeDeleting channels Edit ChannelIcons found in the edit channel Deleting/registering channelsLocking channels Locking/unlocking channels using a passwordEditing registered channels Option Name OperationsAdding multiple channels to a favourites channel list Edit FavoritesCreating a favourites channel list Adding the current channel to a favourites channel listChanging the order of channels in a favourites channel list Editing favourites channel listsViewing channels saved under a favourites channel list Deleting channels from a favourites channel listCopying channels between favourites channel lists Renaming a favourites channel listWhen Aerial Source is set to Air or Cable Channel SettingsManual Tuning Channel SettingsAnalogue channels only Fine TuneTransfer Channel List Delete CAM Operator ProfileSecondary Subtitle SubtitleSubtitle Primary SubtitleAudio Description Audio OptionsAudio Language Audio FormatMenu m → Broadcasting → Programme Rating Lock → Enter E Programme Rating LockDigital Text Enable or disable the Mheg functionDisable / Enable Digital TextSecondary Teletext Teletext LanguageTeletext Language Primary TeletextApplication Info Common InterfaceCI Menu CAM video transcodingMenu m → Broadcasting → Channel Lock → Enter E Channel LockOn / Off Network Status Network SettingsMenu m → Network → Network Settings → Enter E NetworkGo to Menu m → Network → Network Settings Network Setting WirelessConnecting to a Wireless Network How to set up automaticallyMessage appears Manual Network Setup WirelessHow to set up manually Getting the Network Connection ValuesIf your router has a Wpspbc button, follow these steps How to set up using WpspbcSelect WPSPBC, press E, and then press E again Soft AP Wi-Fi Hotspot Menu m → Network → Wi-Fi Direct → Enter E Wi-Fi DirectUsing the AllShare Play Function AllShare SettingsDevice Name Information ApplicationsSource List Edit NameApplications Playing content from the internal memory or USBPlaying PC or mobile content MagicInfoSchedule Available features in the MagicInfoOptions menu items in the MagicInfo screen Settings Managing schedules Using MagicInfo ExpressMagicInfo Express Managing templatesUSB HDD greater than 2TB is not supported Playing photos, videos and music Media PlayFile system and formats Compatible devices with media playRemoving a USB device from Source Using a USB deviceConnecting a USB device Removing a USB deviceEncoding Menu items in the media content listOption Name Operations Photos Videos Music Slide ShowAvailable buttons and features during photo playback Audio Language Pause / PlayRewind / Fast Forward SearchRepeat Available buttons and features during music playbackEnable or disable shuffle playback mode Change the Sound ModeType Supported Subtitle and Media play file formatsCompatible image file format ExternalVideo Decoder Supported music file formatsSupported Video Formats File Extension263 DivX5.x DivX6.X 1280 x Container Video Codec Resolution Frame rate Bit rateFps Mbps 264 BP/MP/HP640 x 263 DivX5.x DivX6.XSystem SetupInitial settings Setup SystemClock Network SettingsAuto Power Off To watch TV using the product now, select OKMenu m → System → Menu Language → Enter E Menu LanguageSet the menu language Time Clock ModeTime ClockOn Timer Sleep TimerOn Timer1 ~ On Timer7 104 Holiday Management Off TimerOn Timer MagicInfo On/Off TimerOff Timer Eco Sensor Eco SolutionEco Solution Energy SavingAuto Power Off No Signal Power OffOff / 15 min / 30 min / 60 min Menu m → System → Auto Protection Time → Enter E Auto Protection TimeOff / 2 hours / 4 hours / 8 hours / 10 hours Pixel Shift Available Pixel Shift Settings and Optimum SettingsAvailable Settings Optimum Settings Screen Burn ProtectionPeriod TimerTimer ModeEnd Time Start TimeOff / Pixel / Rolling bar / Fading screen Immediate displaySide Grey Select the screen saver you want to display immediatelyTicker TickerTicker Source AutoSwitch Source AutoSwitch SettingsSource AutoSwitch Settings General Game ModeAuto Power Safety LockAuto Button LockUSB Auto Play Lock Standby ControlDisplays or hides a menu item on the screen Source OSD Off / On No Signal OSD Off / OnLamp Schedule OSD DisplayMenu m → System → Change PIN → Enter E Change PINClone Product Reset SystemMenu m → System → Reset System → Enter E Clone ProductMenu m → System → DivX Video On Demand → Enter E Reset AllMenu m → System → Reset All → Enter E DivX Video On DemandSupport Software UpdateUse Mode Update now123 Contact SamsungMenu m → Support → Contact Samsung → Enter E 124 Troubleshooting Guide Testing the Product Checking the Resolution and Frequency125 Installation issue PC modeScreen issue Not Optimum Mode is displayed126 Adjust Brightness and Contrast127 Sound issueSharpness Go to Sound and change Speaker Select to Internal 128129 Remote control issueSource device issue Other issueAuto There is no sound in Hdmi mode130 PIP menu is not availableQuestion Answer SettingsHow can I change the resolution? 131132 How do I set powersaving mode?Question 133 Specifications134 135 Power ConsumptionPower Indicator Power ConsumptionVertical Frequency Preset Timing Modes136 Pixel Clock Sync Polarity KHz MHz137 Samsung AppendixContact Samsung World Wide 138139 Europe 140141 Europe CIS 142143 144 145 146 Others Product damage caused by customers fault147 Not a product defectCorrect disposal of batteries in this product 148Applicable in countries with separate collection systems Optimum Picture Quality What is afterimage burn-in?Optimum Picture Quality and Afterimage Burn-in Prevention 149Move and change text every 30 minutes as shown below Switch between 2 colours every 30 minutes as shown above150 Preventing afterimage burn-in151 Licence152 Terminology

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