Samsung LH55MEBPLGC/XS, LH55MEBPLGC/EN, LH55MEBPLGC/XY manual Troubleshooting Guide, Issue Solution

Page 98

3Using MDC

3.3.14 Troubleshooting Guide

Issue

 

Solution

 

 

 

The display you want to control

1.

Check the connection of the RS232C cable (check that the

does not appear on the system

 

cable is properly connected to appropriate serial port).

information chart.

 

 

2.

Check that another display with a duplicate ID is not

 

 

 

connected. Connecting displays with a duplicate ID can

 

 

cause the displays not to be shown due to data collision.

 

 

 

 

3.

Check that the display ID is within the range of 0 and 99.

 

 

(Change the ID using the Display menu.)

 

 

For a display that supports the ID in a range of 0 to 99,

 

 

the ID should be set between 0 and 99.

 

 

 

The display you want to control

Check that the display is powered on. (See the power status in

does not appear on the other

the system information chart.)

Control Info Grids.

 

 

Ensure you select the input source the display is connected to.

 

 

 

The following message appears

Check that the display you want to control is selected.

repeatedly.

 

 

Displays power on or off at different

Adjust the time on the PC to synchronize the time between the

time from one another even though

connected displays.

On Time or Off Time is set.

 

 

 

The remote control does not work.

The remote control may not work if the RS-232C cable is

 

removed or the program is closed abnormally while the Remote

 

Control function is Disable. To resolve this, run the program

 

again and set Remote Control to Enable.

This program may malfunction sometimes due to a communication problem between the PC and

display or electromagnetic waves emitted from nearby electronic devices.

3 Using MDC 98

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Contents ME40B ME46B ME55B UE46A UE55A Table Of Contents Using MDC Screen Adjustment Sound Adjustment Media Network PIP Support Troubleshooting 185 Guide Appendix Before Using the Product CopyrightCleaning StorageSafety Precautions SymbolsElectricity and Safety Installation Before Using the Product Operation Sparks can cause an explosion or fire Before Using the Product Before Using the Product Checking the Contents PreparationsChecking the Components ComponentsItems sold separately Sensor Description PartsControl Panel Reverse Side Port DescriptionUSB Assembling the Holder-Wire stand Anti-theft LockRemote Control Adjusting the OSD with the Remote Control To place batteries in the remote controlRemote Control Reception Range Connection Using an IR Stereo Cable Before Installing the Product Installation Guide Tilting Angle and RotationInstallation on a Perpendicular Wall VentilationInstallation on an Indented Wall Installation in an Indented FloorDimensions SET Dimension W x D x H mm Model name Without StandInstalling the Wall Mount Kit Installing the Wall MountPreparing before installing Wall-Mount Wall Mount Kit Specifications Vesa200 x 200 7.9 x Cable Connection Remote Control RS232CPin Signal Stereo Command Viewing control state Get control commandControlling Set control command Command type Value rangePower control Power On & ID=0Volume control Input source control HDMI2PCScreen Screen size control PIP On/Off control PIP OFFAuto adjustment control PC and BNC only Video Wall Mode Control NaturalSafety Lock Pre-connection Checkpoints Connecting and Using a Source DeviceBefore Connecting Connection using the D-SUB cable Analog type Connecting and Using a PCConnecting to a PC Connection using a DVI cable Digital typeConnection Using an HDMI-DVI Cable Connection Using an Hdmi CableConnection Using an DP Cable Changing the Resolution on Windows Vista Changing the ResolutionChanging the Resolution on Windows XP Changing the Resolution on Windows Connecting an External Monitor Connection Using the component Cable Connecting to a Video DeviceConnection Using the AV Cable Using an Hdmi cable or Hdmi to DVI Cable up to 1080p Connection Using an HDMI-DVI CableConnection Using an Hdmi Cable Connecting to an Audio System Connecting the network box Sold separately MagicInfoEntering MagicInfo mode MagicInfoEnter the IP information Select a display mode Source Changing the Input sourceSource Menu m Media Source EnterConfiguring settings for Multi Control Using MDCConfiguring Settings for Multi Control MDC Program Installation/Uninstallation UninstallationUsing MDC via RS-232C serial data communications standards What is MDC?Connecting to MDC Communicate with Stereo cable via the LAN cable Using MDC via EthernetCommunicate with LAN cable Connection Management Auto Set ID Cloning Command Retry Getting Started with MDC Using MDC Main Screen Layout Home VolumeMenus AlertUsing MDC Screen Adjustment CustomBlue Gamma Control OptionsDynamic Contrast Auto Motion PlusPicture Size PC Screen AdjustmentSize DetailTreble Sound AdjustmentBass Balance L/RVideo Wall System SetupVideo Wall FormatScreen Position Sound Select PIP SizePIP Source Fan & Temperature GeneralOSD Display Safety LockSecurity Button LockClock Set TimerTime Holiday Management Pixel Shift Safety ScreenScreen Burn Protection Screen SaverLamp Control Tool SettingsRemote Control Panel ControlInformation ResetEdit Column Other Functions Resizing a WindowGroup Management Creating GroupsDeleting Groups Renaming GroupsSchedule Management Creating SchedulesSchedule Modification Deleting a ScheduleTroubleshooting Guide Issue SolutionUsing MDC Menu m Picture Picture Mode Enter Screen AdjustmentPicture Mode If the input source is PC, DVI or DPMenu m Picture Enter Screen AdjustmentMenu m Picture Screen Adjustment Enter Picture Size Picture Sizes available by Input SourcePC Screen Adjustment PositionResolution Select Auto AdjustmentUsing the 3D function UE46A & UE55A models only 1 3D Mode3D Mode Operation How to watch the 3D image Resolution Frequency HzResolution supported for Hdmi PC mode Source signal format Standard Hdmi 1.4 3D Before using 3D functionDynamic Contrast Advanced SettingsBlack Tone Shadow DetailColour Space RGB Only ModeExpert Pattern White BalanceEdge Enhancement Off / On 9 10p White Balance Off / OnFlesh Tone Motion Lighting Off / OnColour Temp Picture OptionsColour Tone Digital Noise FilterHdmi Black Level Film ModeMpeg Noise Filter Auto Motion Plus or Motion PlusReset Picture Menu m Picture Reset Picture EnterMenu m Sound Sound Mode Enter Sound AdjustmentSound Mode  SRS TruDialog Off / On Sound Effect SRS TruSurround HD Off / On  SRS CS Headphone Off / On3D Audio UE46A & UE55A models only Speaker Settings Auto Volume Off / Normal / Night 1 3D Audio Off / Low / Medium / HighReset Sound Menu m Sound Reset Sound EnterMagicInfo Lite Player Guide MediaMagicInfo Lite Menu m Media MagicInfo Lite EnterSupported Video Subitle Formats for language subtiles, etc VideosPlaying a Video Menu m Media Videos EnterSupported Video Formats MKVUsing the Play Continuously Function Resume Play Video Decoder Audio DecoderMenu m Media Photos Enter PhotosViewing a Photo or Slide Show Creating My Playlist MusicPlaying Music Menu m Media Music EnterPlaying My Playlist Playing Selected Music FilesVideos / Photos / Music Additional Functions Sorting the file listsVideos/Photos/Music Play Option menu Stop Slide Music SettingVideos Photos Music Start Slide Show ShowMenu m Media Source Tools Edit Name Enter SourceEdit Name Menu m Media Source Tools Information Enter InformationRefresh Menu m Media Source Tools Refresh EnterNetwork Network SettingsConnecting to a Wired Network Menu Network Network Settings Enter Wired Network SettingsAutomatic Network Setup How to set up automaticallyGetting the Network Connection Values Manual Network SetupHow to set up manually Connecting to a Wireless Network One Foot Connection Wireless Network SettingAd Hoc How to set up manually Enter the Security key Security key or PINGo to Network Setting screen WpspbcOne Foot Connection How to set up using One Foot ConnectionGo to Network Settings screen Network Status Ad Hoc Network SetupHow to set up using Ad hoc Menu m Network Network Status EnterMagicInfo Lite Settings System Multi ControlTime Sleep TimerChanging the Setting for Clock Clock setOn Timer Off TimerHoliday Management Setting Holiday ManagementMenu Language Menu m System Menu Language EnterAuto Power Off Off / On Eco SolutionNo Signal Power Off Energy SavingButton Lock Off / On Safety Lock Off / OnSecurity Change PINMenu m System PIP Enter PIPAuto Protection Time Menu m System Auto Protection Time EnterScreen Burn Protection Pixel ShiftSide Gray TimerPixel  Off / Light / DarkFormat Video WallVideo Wall Menu m System Video Wall EnterScreen Position HorizontalVertical Source AutoSwitch Source AutoSwitch SettingsMenu m System Source AutoSwitch Settings Enter General 11.1 Max. Power SavingGame Mode BD WiseTemperature Control Auto PowerPower On Adjustment Standby ControlDevice Name 11.11 3D Video Sync UE46A & UE55A models onlyMenu m System Anynet+HDMI-CEC Enter Anynet+HDMI-CECAnynet+HDMI-CEC Anynet+ Menu Switching between Anynet+ DevicesAuto Turn Off View PCListening through a Receiver Troubleshooting for Anynet+Problem Possible Solution Receiver Reset All Network Remote ControlReset System DivX Video On DemandSupport Software UpgradeMenu m Support Software Upgrade Enter By USBContact Samsung Menu m Support Contact Samsung Enter10.1.1 Video / Audio Read before using MagicInfo Lite PlayerFile Formats Compatible with MagicInfo Lite Player MagicInfo Lite  MPEG4 SP/ASPMagicInfo Lite MagicInfo Lite Server setup Connecting to a serverNetwork setup Configuring the FTP mode and default storage spaceMagicInfo Lite Settings Approving a connected device from the serverMagicInfo Lite MagicInfo Lite MagicInfo Lite Setting the current time Local ScheduleSelect Create in the Local Schedule Manager screen Local Schedule ManagerRegistering a Local Schedule  E.g. PM 0900 AM 1200 / AM 1200 AM Modifying a local schedule Local Schedule Deleting a local schedule Local Schedule DeleteSelect the local schedule you want to delete Running a local schedule Local Schedule Select the local schedule you want to run. Next, select RunStopping a local schedule Local Schedule Select StopViewing the details of a local schedule Local Schedule Details of the schedule will be displayedContents Manager Deleting content Internal AutoPlay Running Internal AutoPlayWhen Content is Running USB AutoPlayChanging the settings for the content that is running InformationChecking the Resolution and Frequency Troubleshooting GuideTesting the Product Installation issue PC modeGo to Picture and adjust the Colour Temp Screen issueAdjust Brightness and Contrast Source device issue Sound issueRemote control issue 11.2 Q & a Question AnswerSpecifications ME40B ME46B ME55BHdmi IN, RGB/DVI/HDMI Audio IN, RJ45, RS232C PowerSaver Preset Timing Modes 47.712 59.790 85.500 +/+ License Open Source Licence NoticeAppendix Contact Samsung WorldwideEurope CIS Asia Pacific MIDDlE East AfricaNot a product defect Responsibility for the Pay Service Cost to CustomersProduct damage caused by customers fault OthersOptimum Picture Quality and Afterimage Burn-in Prevention Optimum Picture QualityWhat is afterimage burn-in? Prevention of Afterimage Burn-inFlight Time Correct Disposal of batteries in this product Terminology OSDOn Screen DisplayResolution Index
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