Samsung LH55MEBPLGC/EN, LH55MEBPLGC/XY manual Screen issue, Adjust Brightness and Contrast

Page 186

11 Troubleshooting Guide

Screen issue

The power LED is off. The screen will not

Make sure that the power cord is connected.

switch on.

("2.2 Connecting and Using a PC")

 

 

 

"No Signal" is displayed on the screen (refer

Check that the product is connected correctly with a

to "Connecting to a PC").

cable

 

("2.2 Connecting and Using a PC")

 

 

 

Check that the device connected to the product is

 

powered on.

 

 

"Not Optimum Mode" is displayed.

This message is displayed when a signal from the

 

graphics card exceeds the product's maximum

 

resolution and frequency.

 

 

 

Refer to the Standard Signal Mode Table and set the

 

maximum resolution and frequency according to the

 

product specifications.

 

 

The images on the screen look distorted.

Check the cable connection to the product

 

("2.2 Connecting and Using a PC")

 

 

The screen is not clear. The screen is blurry.

Adjust Coarse and Fine.

 

 

 

Remove any accessories (video extension cable, etc)

 

and try again.

 

 

 

Set the resolution and frequency to the

 

recommended level.

 

 

The screen appears unstable and shaky.

Check that the resolution and frequency of the PC

 

and graphics card are set within a range compatible

There are shadows or ghost images left on the

with the product. Then, change the screen settings if

screen.

required by referring to the Additional Information on

 

 

the product menu and the Standard Signal Mode

 

Table.

 

 

The screen is too bright. The screen is too

Adjust Brightness and Contrast.

dark.

 

 

 

Screen color is inconsistent.

Go to Picture and adjust the Colo(u)r Temp.

 

settings.

 

 

The colors on the screen have a shadow and

Go to Picture and adjust the Colo(u)r Temp.

are distorted.

settings.

 

 

White does not really look white.

Go to Picture and adjust the Colo(u)r Temp.

 

settings.

 

 

There is no image on the screen and the power

The product is in power-saving mode.

LED blinks every 0.5 to 1 second.

 

Press any key on the keyboard or move the mouse

 

 

to return to the previous screen.

 

 

11 Troubleshooting Guide 186

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Contents ME40B ME46B ME55B UE46A UE55A Table Of Contents Using MDC Screen Adjustment Sound Adjustment Media Network PIP Support Troubleshooting 185 Guide Appendix Before Using the Product CopyrightCleaning StorageSafety Precautions SymbolsElectricity and Safety Installation Before Using the Product Operation Sparks can cause an explosion or fire Before Using the Product Before Using the Product Checking the Contents PreparationsChecking the Components ComponentsItems sold separately Parts Control PanelSensor Description Reverse Side Port DescriptionUSB Assembling the Holder-Wire stand Anti-theft LockRemote Control Adjusting the OSD with the Remote Control To place batteries in the remote controlRemote Control Reception Range Connection Using an IR Stereo Cable Before Installing the Product Installation Guide Tilting Angle and RotationInstallation on a Perpendicular Wall VentilationInstallation on an Indented Wall Installation in an Indented FloorDimensions SET Dimension W x D x H mm Model name Without StandInstalling the Wall Mount Kit Installing the Wall MountPreparing before installing Wall-Mount Wall Mount Kit Specifications Vesa200 x 200 7.9 x Remote Control RS232C Pin SignalCable Connection Stereo Command Viewing control state Get control commandControlling Set control command Command type Value rangePower control Power On & ID=0Volume control Input source control HDMI2PCScreen Screen size control PIP On/Off control PIP OFFAuto adjustment control PC and BNC only Video Wall Mode Control NaturalSafety Lock Connecting and Using a Source Device Before ConnectingPre-connection Checkpoints Connection using the D-SUB cable Analog type Connecting and Using a PCConnecting to a PC Connection using a DVI cable Digital typeConnection Using an HDMI-DVI Cable Connection Using an Hdmi CableConnection Using an DP Cable Changing the Resolution Changing the Resolution on Windows XPChanging the Resolution on Windows Vista Changing the Resolution on Windows Connecting an External Monitor Connecting to a Video Device Connection Using the AV CableConnection Using the component Cable Connection Using an HDMI-DVI Cable Connection Using an Hdmi CableUsing an Hdmi cable or Hdmi to DVI Cable up to 1080p Connecting to an Audio System Connecting the network box Sold separately MagicInfoEntering MagicInfo mode MagicInfoEnter the IP information Select a display mode Source Changing the Input sourceSource Menu m Media Source EnterUsing MDC Configuring Settings for Multi ControlConfiguring settings for Multi Control MDC Program Installation/Uninstallation UninstallationWhat is MDC? Connecting to MDCUsing MDC via RS-232C serial data communications standards Using MDC via Ethernet Communicate with LAN cableCommunicate with Stereo cable via the LAN cable Connection Management Auto Set ID Cloning Command Retry Getting Started with MDC Using MDC Main Screen Layout Home VolumeMenus AlertUsing MDC Screen Adjustment CustomBlue Gamma Control OptionsDynamic Contrast Auto Motion PlusPicture Size PC Screen AdjustmentSize DetailTreble Sound AdjustmentBass Balance L/RVideo Wall System SetupVideo Wall FormatScreen Position PIP Size PIP SourceSound Select Fan & Temperature GeneralOSD Display Safety LockSecurity Button LockTimer TimeClock Set Holiday Management Pixel Shift Safety ScreenScreen Burn Protection Screen SaverLamp Control Tool SettingsRemote Control Panel ControlReset Edit ColumnInformation Other Functions Resizing a WindowGroup Management Creating GroupsDeleting Groups Renaming GroupsSchedule Management Creating SchedulesSchedule Modification Deleting a ScheduleTroubleshooting Guide Issue SolutionUsing MDC Menu m Picture Picture Mode Enter Screen AdjustmentPicture Mode If the input source is PC, DVI or DPScreen Adjustment Menu m Picture Screen Adjustment EnterMenu m Picture Enter Picture Size Picture Sizes available by Input SourcePC Screen Adjustment PositionResolution Select Auto AdjustmentUsing the 3D function UE46A & UE55A models only 1 3D Mode3D Mode Operation Resolution Frequency Hz Resolution supported for Hdmi PC modeHow to watch the 3D image Source signal format Standard Hdmi 1.4 3D Before using 3D functionDynamic Contrast Advanced SettingsBlack Tone Shadow DetailColour Space RGB Only ModeExpert Pattern White BalanceEdge Enhancement Off / On 9 10p White Balance Off / OnFlesh Tone Motion Lighting Off / OnColour Temp Picture OptionsColour Tone Digital Noise FilterHdmi Black Level Film ModeMpeg Noise Filter Auto Motion Plus or Motion PlusReset Picture Menu m Picture Reset Picture EnterSound Adjustment Sound ModeMenu m Sound Sound Mode Enter  SRS TruDialog Off / On Sound Effect SRS TruSurround HD Off / On  SRS CS Headphone Off / On3D Audio UE46A & UE55A models only Speaker Settings Auto Volume Off / Normal / Night 1 3D Audio Off / Low / Medium / HighReset Sound Menu m Sound Reset Sound EnterMagicInfo Lite Player Guide MediaMagicInfo Lite Menu m Media MagicInfo Lite EnterSupported Video Subitle Formats for language subtiles, etc VideosPlaying a Video Menu m Media Videos EnterSupported Video Formats MKVUsing the Play Continuously Function Resume Play Video Decoder Audio DecoderPhotos Viewing a Photo or Slide ShowMenu m Media Photos Enter Creating My Playlist MusicPlaying Music Menu m Media Music EnterPlaying My Playlist Playing Selected Music FilesVideos / Photos / Music Additional Functions Sorting the file listsVideos/Photos/Music Play Option menu Stop Slide Music SettingVideos Photos Music Start Slide Show ShowSource Edit NameMenu m Media Source Tools Edit Name Enter Menu m Media Source Tools Information Enter InformationRefresh Menu m Media Source Tools Refresh EnterNetwork Settings Connecting to a Wired NetworkNetwork Menu Network Network Settings Enter Wired Network SettingsAutomatic Network Setup How to set up automaticallyManual Network Setup How to set up manuallyGetting the Network Connection Values Connecting to a Wireless Network Wireless Network Setting Ad HocOne Foot Connection How to set up manually Enter the Security key Security key or PINGo to Network Setting screen WpspbcHow to set up using One Foot Connection Go to Network Settings screenOne Foot Connection Network Status Ad Hoc Network SetupHow to set up using Ad hoc Menu m Network Network Status EnterMagicInfo Lite Settings System Multi ControlTime Sleep TimerChanging the Setting for Clock Clock setOn Timer Off TimerHoliday Management Setting Holiday ManagementMenu Language Menu m System Menu Language EnterAuto Power Off Off / On Eco SolutionNo Signal Power Off Energy SavingButton Lock Off / On Safety Lock Off / OnSecurity Change PINMenu m System PIP Enter PIPAuto Protection Time Menu m System Auto Protection Time EnterScreen Burn Protection Pixel ShiftSide Gray TimerPixel  Off / Light / DarkFormat Video WallVideo Wall Menu m System Video Wall EnterHorizontal VerticalScreen Position Source AutoSwitch Settings Menu m System Source AutoSwitch Settings EnterSource AutoSwitch General 11.1 Max. Power SavingGame Mode BD WiseTemperature Control Auto PowerPower On Adjustment Standby ControlDevice Name 11.11 3D Video Sync UE46A & UE55A models onlyAnynet+HDMI-CEC Anynet+HDMI-CECMenu m System Anynet+HDMI-CEC Enter Anynet+ Menu Switching between Anynet+ DevicesAuto Turn Off View PCTroubleshooting for Anynet+ Problem Possible SolutionListening through a Receiver Receiver Reset All Network Remote ControlReset System DivX Video On DemandSupport Software UpgradeMenu m Support Software Upgrade Enter By USBContact Samsung Menu m Support Contact Samsung EnterRead before using MagicInfo Lite Player File Formats Compatible with MagicInfo Lite Player10.1.1 Video / Audio MagicInfo Lite  MPEG4 SP/ASPMagicInfo Lite MagicInfo Lite Server setup Connecting to a serverNetwork setup Configuring the FTP mode and default storage spaceMagicInfo Lite Settings Approving a connected device from the serverMagicInfo Lite MagicInfo Lite MagicInfo Lite Setting the current time Local ScheduleLocal Schedule Manager Registering a Local ScheduleSelect Create in the Local Schedule Manager screen  E.g. PM 0900 AM 1200 / AM 1200 AM Modifying a local schedule Local Schedule Deleting a local schedule Local Schedule DeleteSelect the local schedule you want to delete Running a local schedule Local Schedule Select the local schedule you want to run. Next, select RunStopping a local schedule Local Schedule Select StopViewing the details of a local schedule Local Schedule Details of the schedule will be displayedContents Manager Deleting content Internal AutoPlay Running Internal AutoPlayWhen Content is Running USB AutoPlayChanging the settings for the content that is running InformationChecking the Resolution and Frequency Troubleshooting GuideTesting the Product Installation issue PC modeScreen issue Adjust Brightness and ContrastGo to Picture and adjust the Colour Temp Sound issue Remote control issueSource device issue 11.2 Q & a Question AnswerSpecifications ME40B ME46B ME55BHdmi IN, RGB/DVI/HDMI Audio IN, RJ45, RS232C PowerSaver Preset Timing Modes 47.712 59.790 85.500 +/+ License Open Source Licence NoticeAppendix Contact Samsung WorldwideEurope CIS Asia Pacific MIDDlE East AfricaNot a product defect Responsibility for the Pay Service Cost to CustomersProduct damage caused by customers fault OthersOptimum Picture Quality and Afterimage Burn-in Prevention Optimum Picture QualityWhat is afterimage burn-in? Prevention of Afterimage Burn-inFlight Time Correct Disposal of batteries in this product Terminology OSDOn Screen DisplayResolution Index
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