Samsung SMX-C20LN/XAA, SMX-C20BN/XAA Symptoms and solutions, 103, Symptom Explanation/Solution

Page 117

+If you encounter any problems using your camcorder, check the following before asking for service repair. If these instructions do not solve your problem, contact the nearest Samsung authorized service center.

Symptoms and solutions

Power

Symptom

Explanation/Solution

 

• The battery pack may not be inserted in your camcorder.

 

Insert a battery pack into the camcorder.

 

• The inserted battery pack may be discharged.

The camcorder does not turn on.

Charge the battery pack or replace it with a charged one.

• If you use an AC power adaptor, make sure it is properly connected

 

to the wall outlet.

 

• Remove the battery pack or unplug the AC power adaptor, and

 

reconnect the power supply to the camcorder before turning it on.

 

• Is "Auto Power Off" set to "5 Min"?

 

If no button is pressed for about 5 minutes, the camcorder is

The power automatically turns

automatically turned off. To disable this option, change the setting of

"Auto Power Off" to "Off" ²page 81

off.

• The battery pack is almost discharged. Charge the battery pack or

 

 

replace it with a charged one.

 

• Use the AC power adaptor.

 

 

Power cannot be turned off .

• Remove the battery pack or unplug the AC power adaptor, and

reconnect the power supply to the camcorder before turning it on.

 

 

• The ambient, external temperature is too low.

The battery pack is quickly

• The battery pack is not fully charged. Recharge the battery pack.

discharged.

• The battery pack has reached the end of its lifespan and cannot be

 

recharged. Use another battery pack.

 

 

Displays

Symptom

Explanation/Solution

 

 

The Recorded Image is narrower

• Make sure you set the correct video resolution before you record.

 

or fatter than the original image.

²page 46

 

 

 

 

 

Unknown image appears on the

• The camcorder is in Demo mode. If you do not want to see Demo

 

LCD screen.

images, change the setting of "Demo" to "Off." ²page 83

 

 

 

 

 

Unknown indicator appears on

• A warning indicator or message appears on the screen.

 

the screen.

²pages 100~102

 

 

 

 

 

An after image remains on the

• This occurs if you disconnect the AC power adaptor or remove the

 

LCD screen.

battery pack before turning the power off.

 

 

 

 

 

The image on the LCD screen

• Ambient is too bright. Adjust the brightness and angle of the LCD.

103

looks dark.

• Use the LCD Enhancer function.

 

 

 

 

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Contents Memory Camcorder Key features of your memory camcorder Direct upload to YouTube with the easy Share button Precautions Safety WarningsMake a backup of important recorded data Before using this camcorderImportant information on use Important notesLiquid crystal display No water or oilDo not expose the camcorder to soot or steam Do not use the camcorder near corrosive gas Do not clean the camcorder body with benzene or thinnerDo not use the camcorder near an ultrasonic humidifier ViiViii Important safety instructionsVentilation Overloading FCC Warning User Installer CautionXii Safety informationTo avoid fire or injury XiiiXiv Do not place the camcorder with the open LCD screen down Contents Recording Options Changing the menu settings in settingsSpecifications You can record videos in H.264 format Quick start guideRecording videos with H.264 format Recording photosYou can not take photos while you are recording videos Viewing on a TV Viewing videos or photos on the LCD screenSaved files Contents Manager Viewing the videos/photos from your PCSharing videos/photos on YouTube/Flickr/Facebook Checking your accessories Getting to know the camcorderWhats Included with Your Camcorder Getting to know the camcorder Rear & Bottom View Adjusting the LCD Screen Using the Hand StrapPreparation Image being recordedBasic Camcorder Positioning Adjusting the shooting angleConnecting a Power Source Battery pack insertion/ejectionRemove the battery pack from the camcorder while not in use AC power adaptor or USB cable Charging the batteryColor of the charging indicator shows the charging state Checking the Battery StateCharge Charging Fully Charged Error Battery level State Message640 x 480 30p Video resolution TV Super Battery typeApprox hr Web Fine Web NormalMaintaining the battery pack Basic Operation of Your Camcorder Mode Functions Record mode To record videos or photosTo play videos or photos, or edit them ActionPlayback mode Includes the thumbnail view mode Switching to the Power Saving ModeVideo and Photo record mode LCD Screen IndicatorsVideo and Photo record mode Shortcut menu OK Guide Video and Photo record mode Shortcut menu ManualFocus* Auto Focus/Face Detection/Manual Video Play mode Thumbnail View Video Play mode Single ViewVideo Play mode Shortcut menu OK Guide Video Play mode Single View Volume Photo Play mode Thumbnail ViewPhoto Play mode Single View Switching the information display mode Turning the Screen Indicators ON/OFFShortcut Menu OK Guide Accessed functions according to the selected modeShortcut function using the Control buttons Play mode Menu Button Record ModeVideo Play Mode Selection Turning the power on and setting the date and time Initial Setting Time ZONE, Date and TIME, and OSD LanguageOSD language is is changed to the language you selected Selecting the OSD languageAbout the storage media Selecting the Storage Media SMX-C24 onlyThis camcorder has an embedded 16GB SMX-C24 only memory Inserting a memory card Ejecting a memory card Inserting / Ejecting the Memory CardSelecting a Suitable Memory Card SD 512MB~2GB, Sdhc 4~32GBBy Panasonic, SanDisk, and Toshiba Handling a memory card Low speed card. Please record at a lower resolutionBuilt-in memory for SMX-C24 only Recordable Time and CapacityRecording Videos RecordingPress the Record start/stop button For on-screen information display. ²pageQuick View Function in the Record Mode Recording portrait Appears when recording portraitsTaking Photos Zooming in and OUT Set Digital Zoom to On. ²pageFocus. ²page Changing the Playback Mode How to change between video and photo thumbnail viewPlayback Precheck SMX-C24 only Playing VideosVarious Playback Operations Adjusting the volumePRECHECKSMX-C24 only Viewing PhotosYou can change the menu settings to customize Changing the Menu SettingsRecording options Recording Menu ItemsISCENE Auto You can shoot images in Auto adjustment modeVideo Resolution Video ResolutionPress the Menu button Control button Photo Resolution Photo ResolutionWide WideWhen the background is overly dark or the subject is bright EV Exposure ValueManual exposure is recommended in the following situations Back Light Back LightFocus Face Detection indicatorManual focus is recommended when Focusing manually during recordingAnti-Shake Hdis provides a more stable image when you Off Disables the functionAnti-Shake Hdis Anti-Shake HdisDigital Effect Digital EffectFade FaderDigital Zoom Wind CutWind Cut Digital ZoomTime Lapse REC Time Lapse RECHr 24Hr 48Hr 72Hr Hours Total time for recording Recording interval Example of Time Lapse RECGuideline Safety ZoneCross GridPlayback options Playback Menu ItemsPlay option You can erase your recordings one by one, or all at once DeletePhotos to be deleted by pressing the OK button. Then All Files Deletes all videos or photosPop-up selection menu will appear depending on the selected ProtectStory-Board Print Using View Copy SMX-C24 only Video clip is divided into two videos DivideCombine Share Mark Start Slide ShowFile Info Slide Show OptionYou can enjoy a slide show with various effects You can see the image information for all imagesChanging the Menu Settings in Settings Settings optionsSettings Menu Items Storage Info File No FormatTime Zone Setting the clock to the local time VisitTime Zone screen will be displayed You can check the time difference between Home and VisitThis function depends on the Date/Time Display setting Date TypeYou can select the desired date type Date/Time Display Time TypePress the Control button / Date/Time Display OK button You can select the time format to displayLCD Color LCD BrightnessPress the Control button / LCD Brightness Press the Menu button to exit the menu. Stby 00000 475MinAuto LCD Off will be disabled in the following cases Off Disables the function On LCD Enhancer operatesLCD Enhancer Auto LCD OffTransparency Menu DesignMisty White Premium Black You can select the desired menu color to display the menuBeep Sound Beep sound function is canceled in the following casesShutter Sound You can set the menu button beep sound on or offPress the Control button / Auto Power Off Auto Power OffAuto Power Off is disabled in the following instances PC SoftwareDefault Set TV DisplayYou can select the output path of the OSD On Screen Display Demo VersionUsing with Windows Using with MacintoshChecking Your Computer Type Main Functions What YOU can do with a Windows ComputerSystem Requirements Items System RequirementsIf you do not want to save a new file, select No Set the menu setting to PC Software On. ²pageDisplays photo files only. Displays voice files only About the Intelli-studio main windowPlaying back videos or photos Flickr , Facebook or Sharing the videos/photos onlineIntelli-studio runs automatically after you connect Uploading your videos to YouTube directlyPage Set PC Software to Off. ²page Videos H.264 y Structure of folders and files on the storage mediaConnecting to a TV Connecting to other devicesRefer to page 47 for the 169 Wide setting Viewing on a TV ScreenVideo/Photo 169 Recording Dubbing Images on a VCR or DVD/ HDD Recorder Off in Menu Settings. ²pageCamcorder AV CableTo clean the LCD monitor MaintenanceTo clean the lens This could cause malfunctionsTo prevent damage to the LCD screen Additional InformationPower sources Using Your Camcorder AbroadTroubleshooting Troubleshooting100 101 102 Symptom Explanation/Solution Symptoms and solutionsIs Auto Power Off set to 5 Min? Auto Power Off to Off ²pageRecording start/stop 104Set the Beep Sound to On 105Recording start/stop button Set your camcorder to Record mode. ²page106 Does not work properly It on again Playback is interruptedWhite color- left Symptom Explanation/Solution 107Is inserted Camcorder Cannot Use Because of the following setting Symptom Explanation/Solution Menu items are Dimmed108 Cannot UseVideo signal Model name109 Warranty RoHS compliant 726-7864
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