Samsung HMX-E10WP/EDC, HMX-E10BP/EDC, HMX-E10OP/EDC, HMX-E10OP/XER Troubleshooting, Storage media

troubleshooting

Before contacting a Samsung authorised service centre, perform the following simple checks. They may save you the time and expense of an unnecessary call.

WARNING INDICATORS AND MESSAGES

Power source

Message	Icon	Informs that ...		Action
Low Battery	-	The battery is almost	• Charge the battery by attaching the
				camcorder to a PC using the built-in
		discharged.
				USB plug.
			• Check whether the battery is authentic.
Check the authenticity	-	The battery can not pass		Change to an authentic Samsung
				battery.
of this battery		authenticity check.	•
				We recommended you use only genuine
				Samsung batteries in this camcorder.

Storage media

	Message	Icon	Informs that ...	Action
	Insert Card		There is no memory card	• Insert a memory card.
			inserted in the card slot.
				• Delete unnecessary files on the memory
				card.
	Card Full		There is not enough space to	• Back-up files to your PC or another
			record on the memory card.	storage media, and then delete files.
				• Format the memory card.
				• Change to another memory card which
				has enough free space.
	Card Error		The memory card has a	• Eject and re-insert the memory card.
			problem and the camcorder	If the problem persists, replace the
			can’t recognise it.	memory card with a new one.
				• Eject and re-insert the memory card.
	Not Supported Card		The memory card is not	If the problem persists, replace the
			supported by this camcorder.	memory card with a recommended
				card.
	Not Formatted		The memory card is not	• Eject and re-insert the memory card. If the
				problem persists, format the memory card
			formatted.
				using the camcorder.
			The memory card was	• The camcorder cannot play the files
	Not Supported		formatted by another device	because it does not support the memory
	Format		and may still have images on	card’s file format. Format the card using the
			it.	camcorder or install and format a new card.
	Low speed card.		The memory card does	• Change the memory card to a faster
76	Please record at a	-	not have enough speed to	one. ¬page 29
	lower resolution.		record.	• Change to a lower resolution.