Samsung SSA-R2000/EXP manual Troubleshooting

Page 16

troubleshooting

TROUBLESHOOTING

If the product does not function properly, please see the below for trouble shooting.

PROBLEM

 

SOLUTION

 

 

 

My card is not read properly.

1)

Check the rated voltage specified in the user manual and the catalog.

 

2)

Ensure that the card must comply with the PSK (125KHz) format provided by

 

 

Samsung.

 

 

- Cards of 13.56MHz format can not be used.

 

 

(Contact the card retailer regarding the card format.)

 

3)

If the problem persists, contact the nearest customer service for your assistance.

 

 

 

When I turn on the product, it sounds a

1)

Ensure that you are using a larger-capacity adaptor than specified in the user

beep with dimly turned on indicator.

 

manual or the catalog, which should cover the rated current consumption of the

 

 

reader. If you are using multiple readers that are connected to one adaptor,

 

 

make sure that the adaptor should be large enough to cover the current

 

 

consumption multiplied by the reader count.

 

2)

Even with a large adaptor enough to supply adequate power, if the power cable

 

 

is not a dedicated line (such as communication line or UPT cable), or if it’s so

 

 

long to cause power loss, you’d better replace it with a dedicated line or reinforce

 

 

it.

 

3)

If the problem persists, contact the nearest customer service for your assistance.

 

 

 

The read range (R/R) of the card differs

1)

The characteristics of a card are determined by the nature of the coils used and in the

each time the product reads the card.

 

manufacturing process engaged by the card manufacturer. So what you do first is to check

 

 

that the cards in use are made by the same manufacturer.

 

 

If you are using cards from different card makers, the read range (R/R) differs by

 

 

the card, which is the result of normal operation.

 

2)

If you encounter a different read range for each card that is made by the same manufacturer,

 

 

please contact the nearest customer service.

 

 

 

16_ troubleshooting

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Contents Rfid Reader Please visit our websiteSafety information Safety informationImportant Safety Instructions This device may not cause harmful interference,Contents Product introduction FeaturesWHAT’S Included AT a Glance Front/RearCable Color Scheme Cable SelectionInstallation and external connection Precautions on Installation If Installing on a Metal Wall Installation and external connection External Connection Wiring DiagramInitialization Output FormatBasic Operations Output format Wiegand OutputDATA-0 DATA-1 LogicOutput Waveform RS-232 OutputData Type 4Bit Burst Output Format BIT Burst Output Format8Bit Burst Output Format Troubleshooting TroubleshootingProduct Specifications Product specificationsCorrect disposal of batteries in this product