Samsung SHR-5082P/XEG, SHR-5162P/XEG, SHR-5162P/XET, SHR-5082P/XET manual Troubleshooting FAQ

Page 80

TROUBLESHOOTING (FAQ)

PROBLEM

SOLUTION

 

 

The system power is dead and

Please check the power connection.

LEDs on the front of the set do not

Check the power voltage.

operate at all.

If all your efforts as above end up with nothing, check

 

or exchange the power supply.

 

 

Video data remains in the system

Check the image of the camera connected to the

but some channels display no

system. Improper input of camera may cause this

video data but turns all blue.

symptom.

 

Check the camera power supply.

 

Sometimes, you see this symptom when the video

 

data is connected with multisystems and the video

 

signal from the video data distributor in use is weak.

 

If it’s the case, you shall connect the camera images

 

with your DVR directly to check or correct the

 

symptom.

 

 

The RECORD button is pressed

Please check the HDD space.

but the REC LED does not light and

Please check the Record Mode setup in MENU.

recording is not active.

It should be On.

 

 

Although all the LED operate on the

Please make sure the cable is connected. Video

front panel, the screen is blink or

out may come out differently with the connected

the display quality is low.

monitor. In short, Video Out is set to Composite

 

Output but connected to VGA Input Monitor or vice

 

versa. Then, keep pressing both the MODE button

 

and the ZOOM button for 5 seconds to change the

 

Video Out mode.

 

You may experience low display quality while the

 

dual video output is in use. In this case, please

 

switch it to the composite or VGA video output.

 

 

The LEDs blink and the logo screen

This symptom may be resulted from the failure

repeatedly appears.

of HDD connection inside the DVR. Take off the

 

cover and check HDD connection status. If HDD

 

connection has no problem, please consult with the

 

dealer.

 

 

You cannot enter MENU by

If you forget the password, you shall reset the DVR to

forgotten password.

the values set at the factory. Keep pressing both the

 

MODE button and the PTZ button for 5 seconds.

 

The default password is “4321.”

 

 

The channel button does not

If the current screen is in Event Monitoring, the

operate in Live mode.

channel button does not operate.

 

Then, press the ALARM button to terminate the

 

current screen and select a channel.

 

 

The cursor cannot reach the

Please check both the channel and date are left

starting point during Calendar

checked. Both shall be checked for play with Start.

Search.

The cursor cannot reach the unrecorded date.

 

 

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Contents Real Time DVR Key features of your DVR WHAT’S Included with Your DVRSafety regulations Battery Operating TemperatureBefore start Standards ApprovalsContents Search and Play Introducing your real time DVR Controls on the DVRPower LED Fast/Step Rewind ButtonStop Button PLAY/PAUSE ButtonRear Panel Jacks RearRemote Control Using the Numeric ButtonsChanging the Remote Control ID HDD Addition InstallationChecking Installation Environment Things to consider when adding a hard disk Setting the jumperHow to add hard disks SlaveBracket Hddb Hdda ScrewdriverBRACKET-HDDB Connecting with other devices Connecting VIDEO, AUDIO, and Monitor Connecting the NetworkConnecting to Internet through Ethernet 10/100BaseT Illustrations are described based on SHR-5162Connecting the USB Connecting the Alarm INPUT/OUTPUTConnecting to Internet through Adsl  5082 Alarm IN/OUT Ports  5162 Alarm IN/OUT PortsConnecting the RS-485 Device Live Screen Mode LiveOperating the System Live screen iconsLive screen modes Setting Audio ON/OFF Selecting live screen modeAudio On/Off setting in full screen mode Audio On/Off setting in 16-split modeFreezing and Zooming Event MonitoringFreeze function Zoom functionFan Information Error occurs in the fan Refer to the manual SPOT-OUT MonitoringMenu setup Date/Time/Language SetupBefore USE SystemPassword Load Factory Default System LogEvent Log System LogSystem Information and Setup Storage SetupExport/Import the Configuration Remote Control DeviceCamera Configuration CameraPTZ Device Screen SetupMonitoring Record Mode Record Quality & Auto DeletionRecord Rate & Video Size Event Record DurationMotion Detection Setup Event Record ModeAlarm Detection Setup Record Schedule Video Loss Detection SetupSchedule Network Alarm Out ScheduleIP Settings Transfer Protocol Settings Callback Settings Transfer Picture SettingsYou can configure the video size and quality for Transferring picturesConfiguring Network Port configuration for connecting Smart Viewer Poor image problem in Smart Viewer Case of TCP transfer protocolBackup To configure the related settingsBasic PTZ Operations PTZ Camera Control ModePTZ camera control To set a preset Preset SetupCamera Menu Setup Preset View Other ViewSamsung PanRecord Schedule RecordingREC Normal Recording Search and play Calendar SearchEvent Search To perform a calendar searchDate Time Search GO to First SearchTo perform an event search To perform a date/time searchBackup Search GO to Last SearchPlayback Go to Last Playback mode  Speed play Viewing still images  Audio playbackMain Features PC Specification RecommendedSmart Viewer IntroductionExecution This screen shows the monitoring sites Setup ModeThis button is used for connecting to Callback DVR Setup  Setup Item Selection buttons Save/Cancellation of Revised Information  Closing the setup windowFor more details, see , Menu Setup Admin Password User PasswordCamera Configuration  Camera Only English is available for the title Retype it Monitoring Setup  Recording Schedule  Network Network Password For the network password, you can Viewer Setup  DVR List Site SetupYou can set the language to be displayed on Smart Viewer Smart Viewer, the following message appears If you really want to modify the DVR, disconnectDVR and retry to modify it  Site ListTo add a DVR to the site, select a DVR and click Add VersionTo edit the DVR, go to the DVR list Monitoring Mode Password certification failure Smart ViewerConnection Failure Cases Upgrading the DVR softwareMode Conversion Button Connection ScreenTime Information Connection InformationClick Log to activate the log display window  Time Change When the date and time of the DVR are changedEvent Log Display Window Sequence Mode Button  Black When Smart Viewer cannot be connected to a DVRCamera Connection Indication Window Screen Split Selection ButtonsNext Button Callback ButtonFavorite Button Video Recording ButtonPTZ Camera Control Buttons Audio Volume Control ButtonVideo Brightness/Contrast Control Button Self Menu Setup of PTZ device  The other cameras do not support those functionsSearch Mode Remote Mode Audio Volume, Video Brightness/ Contrast ButtonsVideo Save Backup/Video Conversion/Print/Setup Calendar WindowViewer Setup File Converting Jpeg Location Viewer Setup File Converting AVI Location Print buttonSetup Mode button File Conversion buttonReload button Local ModeTime Line Product Specification AppendixTrue Recording ips 0.781/1.563/3.125/6.25/12.5/25i Video MPEG4True Recording ips 0.938/1.875/3.75/7.5/15/30ips Triplex 16 split  15 Channel Live +1Channel PB Outline Drawings  5082 Outline Drawings 5162 Outline Drawings Factory Default Classification Detailed Items Factory SetupCH1 DNS  If all your efforts as above end up with nothing, check Troubleshooting FAQ If you forget the password, you shall reset the DVR to DVR has problem. DVR will not work in order to protect Works for the shop where you bought the product When you use DHCP/ADSLPPPoE for connection  Check if 3 Smart Viewer users are in connection with Make sure that the additional external HDD installed  Make sure that the external storage device installed isOpen Source License Report on the Product PreambleAppendix No Warranty How to Apply These Terms to Your New Programs Repair or CorrectionWe protect your rights with a two-step method You must cause the whole of the work to Appendix Executable License, or at your option any later version How to Apply These Terms to Your New LibrariesFoundation OpenSSL License Loss of USE, DATA, or Profits or Business InterruptionThis Software is Provided by Eric Young ‘‘AS IS’’
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SHR-5082P/XEG, SHR-5162P/XEG, SHR-5162P/XEC, SHR-5082P/XEC, SHR-5082P/XET specifications

Samsung has consistently made significant strides in video surveillance technology, and the SHR-5162P, SHR-5162P/XEF, SHR-5082P, and SHR-5082P/XEF series DVRs illustrate this commitment to quality and innovation. These models are designed to meet the growing demands of security and surveillance applications, making them suitable for both residential and commercial environments.

One of the main features that set these DVRs apart is their impressive recording capabilities. The SHR-5162P series supports up to 16 channels, allowing users to connect multiple cameras for comprehensive coverage. This model captures high-quality video at real-time recording rates up to 30 frames per second in 1080p resolution. The SHR-5082P series, on the other hand, supports up to 8 channels with similar recording specifications, making it suitable for smaller installations without compromising on video quality.

The innovative H.264 video compression technology utilized in these DVRs helps to significantly reduce the storage requirements while maintaining clear video quality. This feature is particularly useful when managing large amounts of video footage, ensuring users can store more data without necessitating extensive hard drive space.

In terms of storage, both the SHR-5162P and SHR-5082P series support multiple SATA hard drives, allowing for considerable storage capacities which can be expanded as needed. Moreover, the inclusion of a backup function provides peace of mind, as users can easily save important footage.

The user interface of these DVRs has been designed with simplicity in mind, featuring an intuitive menu that allows users to navigate through various settings easily. Remote access is another key feature, enabling users to monitor their premises using mobile devices or computers. The ability to view live feeds or playback recorded footage from anywhere enhances security management significantly.

Furthermore, these DVRs include advanced motion detection technology, which triggers recording only when movement is detected. This smart feature helps save storage space and makes reviewing footage more efficient.

The Samsung SHR series also showcases dual-streaming technology, supporting both high-quality recording and lower bandwidth streaming simultaneously. This ensures users can access video feeds quickly without compromising quality.

In conclusion, the Samsung SHR-5162P, SHR-5162P/XEF, SHR-5082P, and SHR-5082P/XEF DVR models provide a comprehensive solution for modern surveillance needs. With their robust features, advanced technology, and user-friendly interfaces, these systems are ideal for individuals and businesses looking to enhance their security measures.
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