What is Remote Support?

Video App problems (Youtube etc)


•• Change the DNS to 8.8.8.8. Select		> Settings > General > Network > Network Status > IP Settings > DNS
setting > Enter manually > DNS Server > enter 8.8.8.8 > OK.
•• Reset by selecting	> Settings > Support > Self Diagnosis > Reset Smart Hub.

Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely:

•• Diagnose your TV

•• Adjust the TV settings for you

•• Perform a factory reset on your TV

•• Install recommended firmware updates

How does Remote Support work?

You can easily have a Samsung Tech service your TV remotely:

1.Call the Samsung Contact Centre and ask for remote support.

2.Open the menu on your TV and go to the Support section.

3.Select Remote Management, then read and agree to the service agreements. When the PIN screen appears, provide the PIN number to the agent.

4.The agent will then access your TV.

Eco Sensor and screen brightness

Eco Sensor adjusts the brightness of the TV automatically. This feature measures the light in your room and optimises the brightness of the TV automatically to reduce power consumption. If you want to turn this off, go to

> Settings > General > Eco Solution > Ambient Light Detection.

•• If the screen is too dark while you are watching TV in a dark environment, it may be due to the Ambient Light Detection function.

•• Do not block the sensor with any object. This can decrease picture brightness.

English

English - 17

UE49MU7000LXXN, UE75MU7000LXXN, UE55MU7000LXXN, UE65MU7000LXXN, UE82MU7000LXXN specifications

The Samsung UE7000 series consists of high-performance UHD Smart LED televisions that promise an exceptional viewing experience. This series includes various models, such as the UE82MU7000LXXN, UE65MU7000LXXN, UE55MU7000LXXN, UE75MU7000LXXN, and UE49MU7000LXXN, catering to a wide range of screen size preferences from 49 to 82 inches.

One of the standout features of these TVs is their 4K resolution. With four times the resolution of Full HD, the UE7000 series offers stunning picture clarity and detail. The Ultra HD display reveals the intricacies of images and brings colors to life, making it perfect for watching movies, sports, or playing video games.

The Color Dynamic Range technology enhances the visual experience by delivering vivid and rich colors. Paired with HDR (High Dynamic Range), the UE7000 series showcases a greater contrast of light and dark shades, allowing viewers to appreciate the subtleties in shadow and highlight. This is particularly noticeable in scenes where both darkness and brightness coexist, providing a richer viewing experience.

Samsung's Smart TV platform is another significant highlight of this series. Users can navigate through a wide selection of apps, streaming services, and games with ease. The intuitive user interface allows for seamless access to popular platforms like Netflix, YouTube, and Amazon Prime Video, ensuring there’s always something to watch. Additionally, voice control features and compatibility with smart home devices provide added convenience and functionality.

The design of the UE7000 series is sleek and modern, with thin bezels that maximize the viewing area, allowing the TV to seamlessly integrate into any living space. The stand is thoughtfully designed, providing excellent stability while adding to the overall aesthetic appeal.

Moreover, the series includes advanced connectivity options. With multiple HDMI and USB ports, users can effortlessly connect gaming consoles, sound systems, or external storage devices, making it a hub for all entertainment needs.

In summary, the Samsung UE7000 series is characterized by its stunning picture quality, vibrant colors, smart features, and modern design. Whether you choose the massive 82 inches or the compact 49 inches, you can expect an immersive experience that elevates your entertainment to new heights.