Samsung WW12K8402OW/ET manual English 55 

Page 55

Problem

 

Action

 

 

 

• Make sure the drain hose is straightened all the way to the

 

 

drain system. If you encounter a drain restriction, call for

 

 

service.

 

Make sure the debris filter is not clogged.

 

• Close the door and press or tap Start/Pause. For your safety,

 

 

the washing machine will not tumble or spin unless the door

Does not drain and/

 

is closed.

or spin.

Make sure the drain hose is not frozen or clogged.

 

• Make sure the drain hose is connected to a drain system that

 

 

is not clogged.

 

If the washing machine is not supplied with sufficient power,

 

 

the washing machine temporarily will not drain or spin. As

 

 

soon as the washing machine regains sufficient power, it will

 

 

operate normally.

 

 

 

• Press or tap Start/Pause to stop the washing machine.

 

• It may take a few moments for the door lock mechanism to

 

 

disengage.

 

• The door will not open until 3 minutes after the washing

The door does not

 

machine has stopped or the power turned off.

open.

Make sure all the water in the drum is drained.

 

• The door may not open if water remains in the drum. Drain

 

 

the drum and open the door manually.

 

• Make sure the door lock light is off. The door lock light turns

 

 

off after the washing machine has drained.

 

 

 

• Make sure you use the recommended types of detergent as

 

 

appropriate.

Excessive suds.

Use high efficiency (HE) detergent to prevent oversudsing.

• Reduce the detergent amount for soft water, small loads, or

 

 

 

lightly soiled loads.

 

Non-HE detergent is not recommended.

 

 

 

Cannot apply

Make sure the remaining amount of detergent and fabric

additional detergent.

 

softener is not over the limit.

 

 

 

Troubleshooting

English  55 

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Image 55
Contents WW12K84*2O Washing MachineContents Troubleshooting MaintenanceSpecifications Safety information Important safety precautions Critical installation warnings English 7  Critical usage warnings Installation cautionsEnglish 9  Usage cautions English 11  Safety information Critical cleaning warnings Instructions about the Weee What’s included InstallationSpanner Bolt caps Hose guide Drain Installation requirementsElectrical supply and grounding Water supplyAlcove installation Water temperatureFlooring Select a location Step-by-step installationRemove the shipping bolts Installation Connect the water hose Adjust the levelling feetHold the adaptor and turn part C English 23  Installation Position the drain hose Power onRun Calibration recommended Initial settingsBefore you start Laundry guidelinesDetermine the load capacity Empty pocketsUse a laundry net Prewash if necessaryApply a proper detergent type Detergent drawer guidelines To apply washing agents to the detergent drawer To use liquid detergent applicable models only Control panel OperationsTo change the cycle during operation Simple steps to startStandard cycles Cycle overviewDelicates Specialty cycle Options Delay End AddWash Special featuresEco Check Child Lock SettingsEasy Connection BrightnessSound LanguagePreparation Samsung Smart Home appUsing the Samsung Smart Home app Wi-Fi connectionSamsung Smart Home Washing Machine app Eco drum clean MaintenanceECO Drum Clean reminder Smart Check Emergency drain Surface of the washing machine CleaningAdd Door Mesh filter Pump filter Detergent drawer Care against an extended time of disuse Recovery from freezingCheckpoints TroubleshootingEnglish 55  Change as the automatic temperature control feature checks Information codes Make sure the drain hose is not clogged AC6 DC1 Fabric care chart SpecificationsProtecting the environment Specification sheet Specifications Information of main washing cycles Memo Untitled-16 Netherlands
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