Samsung WW12K8402OW/ET manual Change as the automatic temperature control feature checks

Page 56

Troubleshooting

Troubleshooting

Problem

 

Action

 

 

 

 

 

 

 

 

 

 

• Plug the power cord into a live electrical outlet.

 

 

 

 

• Check the fuse or reset the circuit breaker.

 

 

 

 

• Close the door and press Start/Pause to start the washing

 

 

machine. For your safety, the washing machine will not

 

 

 

tumble or spin unless the door is closed.

 

 

 

 

Before the washing machine starts to fill, it will

make a series

 

 

of clicking noises to check the door lock and does a quick

 

Stops.

 

drain.

 

 

 

 

• There may be a pause or soak period in the cycle. Wait briefly

 

 

 

and the washing machine may start.

 

 

 

 

 

Make sure the mesh filter of the water supply hose at the

 

 

water taps is not clogged. Periodically clean the mesh filter.

 

If the washing machine is not supplied with sufficient power,

 

 

the washing machine temporarily will not drain or spin. As

 

 

soon as the washing machine regains sufficient

power, it

will

 

 

operate normally.

 

 

 

 

 

 

 

 

 

 

 

• Fully open both taps.

 

 

 

 

 

• Make sure the temperature selection is correct.

 

 

 

 

• Make sure the hoses are connected to the correct taps. Flush

 

 

water lines.

 

 

 

 

 

• Make sure the water heater is set to supply a minimum 120

 

 

°F (49 °C) hot water at the tap. Also, check the water heater

 

 

capacity and recovery rate.

 

 

 

 

Fills with the wrong

Disconnect the hoses and clean the mesh filter. The

mesh

 

filter may be clogged.

 

 

 

 

water temperature.

 

 

 

 

 

While the washing machine fills, the

water temperature

may

 

 

 

change as the automatic temperature control feature checks

 

 

incoming water temperature. This is normal.

 

 

 

 

While the washing machine fills, you

may notice just

hot and/

 

 

or just cold water going through the dispenser when cold or

 

 

warm temperatures are selected. This is a normal function

 

 

of the automatic temperature control feature as the washing

 

 

machine determines the water temperature.

 

 

 

 

 

 

 

 

 

• Use the High or Extra High spin speed.

 

 

 

Load is wet at the

Use high efficiency (HE) detergent to reduce oversudsing.

• Load is too small. Small loads (one or two items) may become

end of a cycle.

 

unbalanced and not spin completely.

 

 

 

 

 

 

 

 

 

 

 

• Make sure the drain hose is not kinked or clogged.

 

 

 

 

 

 

 

 

 

56  English

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Image 56
Contents Washing Machine WW12K84*2OContents Specifications MaintenanceTroubleshooting Safety information Important safety precautions Critical installation warnings English 7  Installation cautions Critical usage warningsEnglish 9  Usage cautions English 11  Safety information Critical cleaning warnings Instructions about the Weee Installation What’s includedSpanner Bolt caps Hose guide Installation requirements Electrical supply and groundingWater supply DrainFlooring Water temperatureAlcove installation Remove the shipping bolts Step-by-step installationSelect a location Installation Adjust the levelling feet Connect the water hoseHold the adaptor and turn part C English 23  Installation Power on Position the drain hoseInitial settings Before you startLaundry guidelines Run Calibration recommendedEmpty pockets Use a laundry netPrewash if necessary Determine the load capacityApply a proper detergent type Detergent drawer guidelines To apply washing agents to the detergent drawer To use liquid detergent applicable models only Operations Control panelSimple steps to start To change the cycle during operationCycle overview Standard cyclesDelicates Specialty cycle Options Delay End Special features AddWashEco Check Settings Child LockBrightness SoundLanguage Easy ConnectionSamsung Smart Home app PreparationWi-Fi connection Using the Samsung Smart Home appSamsung Smart Home Washing Machine app ECO Drum Clean reminder MaintenanceEco drum clean Smart Check Emergency drain Add Door CleaningSurface of the washing machine Mesh filter Pump filter Detergent drawer Recovery from freezing Care against an extended time of disuseTroubleshooting CheckpointsEnglish 55  Change as the automatic temperature control feature checks Information codes Make sure the drain hose is not clogged AC6 DC1 Specifications Fabric care chartProtecting the environment Specification sheet Specifications Information of main washing cycles Memo Untitled-16 Netherlands
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