Samsung LH015ISFSAS/EN manual Check the followings, Installation issue PC mode, Screen issue

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Check the followings.

Installation issue (PC mode)

The screen keeps switching on and off.

Check the cable connection between the product and PC, and ensure the connection is secure.

Blank spaces are found on all four sides of the screen when an HDMI or HDMI-DVI cable is connected to the product and PC.

The blank spaces found on the screen have nothing to do with the product.

Blank spaces on the screen are caused by the PC or graphics card. To resolve the problem, adjust the screen size in the HDMI or DVI settings for the graphics card.

If the graphics card settings menu does not have an option to adjust the screen size, update the graphics card driver to the latest version.

(Please contact the graphics card or computer manufacturer for further details about how to adjust the screen settings.)

Screen issue

The power LED is off. The screen will not switch on.

Make sure that the power cord is connected.

No Signal is displayed on the screen.

Check that the product is connected correctly with a cable.

Check that the device connected to the product is powered on.

Not Optimum Mode is displayed.

This message is displayed when a signal from the graphics card exceeds the product's maximum resolution and frequency.

Refer to the Standard Signal Mode Table and set the maximum resolution and frequency according to the product specifications.

The images on the screen look distorted.

Check the cable connection to the product

The screen is not clear. The screen is blurry.

Remove any accessories (video extension cable, etc) and try again.

Set the resolution and frequency to the recommended level.

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Contents SBB-IS08E Table of contents Specifications Copyright Before Using the ProductElectricity and Safety Safety PrecautionsInstallation Operation Storage CleaningParts Description PreparationsParts Reverse Side SBB-IS08EUart Reverse Side IL015E IL020F IL025E IS015F IS020F IS025FRemote Control May differ for different products To place batteries in the remote controlDirect LAN cable PC to HUB Pin No Standard Colour SignalCable Connection LAN CableCross LAN cable PC to PC ConnectionCommand type Value range Viewing control state Get control commandControlling Set control command CommandInput source control Power controlScreen mode control Safety Lock Connection using a DVI cable Connecting and using devicesBefore Connecting Connecting to a PCSystem → General → set Hdmi Hot Plug to Off Connection Using a DVI-HDMI CableConnection Using an Hdmi Cable Connection Using an HDMI-DVI CableConnection Using an DP Cable Connecting to a Video Device Using an Hdmi cable or Hdmi to DVI Cable up to 1080p Connecting the LAN CableRemoving the protective brackets Installing the cabinetsReplacing the cabinet module IL015E / IS015F IL020F / IS020F IL025E / IS025F Precautions when handling the cabinetsConnection 1Connection Connecting to cabinetsFirst cabinet Connecting RS232C cables for redundancyConnection Information Changing the Input sourceSource Edit NameUsing LED Signage Manager Home → Player →ENTER E Home featurePlayer Approving the Lite server Approving a connected device from the serverDevice Group Select Setting the current timeApproving the Premium server Setting the current time My Templates Network ChannelLocal Channel Network FileOption Name Operations Available features in the PlayerMenu items in the Player Settings Player page Settings menuNone / My Templates Default contentReset Safely RemoveCurrent time When Content is RunningViewing the details of the content that is running One / All Changing the settings for the content that is runningPlaylist RepeatPlayback restrictions File Formats Compatible with PlayerNetwork Schedule Multiframe Template files and LFD.lfd filesContents Image VideoFlash Power Point Channel and Local Template filesType Available features in the ScheduleSchedule Menu items in the ScheduleSelect a channel to edit Configuring channel schedulesEditing a channel schedule Market Orientation Available features in the TemplateTemplate Home → Template → Enter EFont options Configuring the background image/background musicEntering text Edit TextPreview Configure Template Name and StorageHome → Clone Product → Enter E Clone ProductDevice ID Auto Set ID SettingsDevice ID PC Connection CableHome → Network Status → Enter E Network StatusHome → On/Off Timer → Enter E On/Off TimerOn Timer Holiday Management Off TimerOff / On TickerHome → Ticker → Enter E Home → More settings → Enter E More settingsHome → URL Launcher → Enter E URL LauncherOSD On Screen Display menus Screen AdjustmentMain menu Sub menu Settings Description Film Mode Advanced Settings Dynamic ContrastRGB Only Mode Digital Clean ViewOr Custom Or DisplayPort modePicture Size PositionOnScreen Display Network type Network SettingsNetwork Network StatusConnecting to a Wired Network Network Settings WiredHow to set up manually How to set up automaticallyAutomatic Network Settings Wired Manual Network Settings WiredDevice Name Multimedia Device SettingsServer Network Settings System Auto Power Off Power Control Auto Power OnMax. Power Saving Eco Solution No Signal Power OffUSB Auto Play Lock Security Safety LockPower On Button Reset SystemSupport Playing photos and videos Media Play Read the following before using media play with a USB deviceFile system and formats Compatible devices with media playRemoving a USB device from Source Using a USB deviceConnecting a USB device Removing a USB deviceFilter Features provided in the media content listSource → Source → USB Index Menu items in the media content listOption Name Operations Photos Videos Slide ShowAvailable buttons and features during photo playback Off Subtitle Language / Sync / Reset Sync / Size / EncodingRewind / Fast Forward Select SceneSubtitle Supported image resolutionsFile Extension Type Resolution Supported Subtitle and Media play file formatsVideo Decoder Supported Video FormatsAVI Power off both the PC and product Troubleshooting GuideTesting the Product Checking the Resolution and FrequencyCheck the followings Installation issue PC modeScreen issue Not Optimum Mode is displayedAdjust Brightness and Contrast Screen cannot be displayed in full screen Brightness and colour do not look normalSharpness Display looks unstable and then freezesOther issue Remote control issueSource device issue IR sensor is not functioning When booting the PC with the input source set toHow can I change the frequency? Monitor SettingsHow can I change the resolution? Question AnswerQuestion How do I set powersaving mode?Model Name SpecificationsGeneral Pixels Row x Column Aspect ratio WH Power Supply Line input voltageCabinet Pixel Pitch LED pixel size W x HHorizontal Frequency Preset Timing ModesVertical Frequency Pixel Clock Sync Polarity KHz MHz Resolution Not a product defect Responsibility for the Pay Service Cost to CustomersProduct damage caused by customers fault AppendixLicence

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