Samsung SBB-IS08EL1/EN, LH025ILENAS/EN manual Brightness and colour do not look normal, Sharpness

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Screen issue

The brightness and colour do not look normal.	Go to Picture and adjust the screen settings such as Picture Mode, Colour, Brightness and
	Sharpness.

	Go to System and adjust the Energy Saving settings.

	Reset the screen settings to the default settings.

Broken lines are displayed on the edges of the screen.	If Picture Size is set to Screen Fit, change the setting to 16:9.

Lines (red, green or blue) are displayed on the screen.	These lines are displayed when there is a defect in DATA SOURCE DRIVER IC on the monitor.
	Contact a Samsung Service Centre to resolve the issue.

The display looks unstable and then freezes.

The screen may freeze when a resolution other than the recommended resolution is used or if the signal is not stable. To resolve the issue, change the PC resolution to the recommended resolution.

The screen cannot be displayed in full screen.

A scaled SD (4:3) content file can cause black bars on both sides of an HD channel screen.

A video with an aspect ratio different from the product can cause black bars at the top and bottom of the screen.

Change the screen size setting to full screen on the product or source device.

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Contents SBB-IS08E Table of contents Specifications Copyright Before Using the ProductElectricity and Safety Safety PrecautionsInstallation Operation Storage CleaningParts PreparationsReverse Side SBB-IS08E Parts DescriptionUart Reverse Side IL015E IL020F IL025E IS015F IS020F IS025FRemote Control May differ for different products To place batteries in the remote controlCable Connection Pin No Standard Colour SignalLAN Cable Direct LAN cable PC to HUBCross LAN cable PC to PC ConnectionControlling Set control command Viewing control state Get control commandCommand Command type Value rangeInput source control Power controlScreen mode control Safety Lock Before Connecting Connecting and using devicesConnecting to a PC Connection using a DVI cableConnection Using an Hdmi Cable Connection Using a DVI-HDMI CableConnection Using an HDMI-DVI Cable System → General → set Hdmi Hot Plug to OffConnection Using an DP Cable Connecting to a Video Device Using an Hdmi cable or Hdmi to DVI Cable up to 1080p Connecting the LAN CableRemoving the protective brackets Installing the cabinetsReplacing the cabinet module IL015E / IS015F IL020F / IS020F IL025E / IS025F Precautions when handling the cabinetsConnection 1Connection Connecting to cabinetsConnection Connecting RS232C cables for redundancyFirst cabinet Source Changing the Input sourceEdit Name InformationUsing LED Signage Manager Player Home featureHome → Player →ENTER E Approving the Lite server Approving a connected device from the serverDevice Group Select Setting the current timeApproving the Premium server Setting the current time Local Channel Network ChannelNetwork File My TemplatesMenu items in the Player Available features in the PlayerOption Name Operations Settings Player page Settings menuReset Default contentSafely Remove None / My TemplatesViewing the details of the content that is running When Content is RunningCurrent time Playlist Changing the settings for the content that is runningRepeat One / AllNetwork Schedule Multiframe File Formats Compatible with PlayerTemplate files and LFD.lfd files Playback restrictionsContents Image VideoFlash Power Point Channel and Local Template filesSchedule Available features in the ScheduleMenu items in the Schedule TypeEditing a channel schedule Configuring channel schedulesSelect a channel to edit Template Available features in the TemplateHome → Template → Enter E Market OrientationEntering text Configuring the background image/background musicEdit Text Font optionsPreview Configure Template Name and StorageHome → Clone Product → Enter E Clone ProductDevice ID ID SettingsPC Connection Cable Device ID Auto SetHome → Network Status → Enter E Network StatusOn Timer On/Off TimerHome → On/Off Timer → Enter E Holiday Management Off TimerHome → Ticker → Enter E TickerOff / On Home → More settings → Enter E More settingsHome → URL Launcher → Enter E URL LauncherMain menu Sub menu Settings Description Screen AdjustmentOSD On Screen Display menus RGB Only Mode Advanced Settings Dynamic ContrastDigital Clean View Film ModePicture Size Or DisplayPort modePosition Or CustomOnScreen Display Network Network SettingsNetwork Status Network typeConnecting to a Wired Network Network Settings WiredAutomatic Network Settings Wired How to set up automaticallyManual Network Settings Wired How to set up manuallyServer Network Settings Multimedia Device SettingsDevice Name System Max. Power Saving Power Control Auto Power OnEco Solution No Signal Power Off Auto Power OffPower On Button Security Safety LockReset System USB Auto Play LockSupport Playing photos and videos Media Play Read the following before using media play with a USB deviceFile system and formats Compatible devices with media playConnecting a USB device Using a USB deviceRemoving a USB device Removing a USB device from SourceSource → Source → USB Features provided in the media content listFilter Option Name Operations Photos Videos Menu items in the media content listSlide Show IndexAvailable buttons and features during photo playback Rewind / Fast Forward Subtitle Language / Sync / Reset Sync / Size / EncodingSelect Scene OffFile Extension Type Resolution Supported image resolutionsSupported Subtitle and Media play file formats SubtitleVideo Decoder Supported Video FormatsAVI Testing the Product Troubleshooting GuideChecking the Resolution and Frequency Power off both the PC and productScreen issue Installation issue PC modeNot Optimum Mode is displayed Check the followingsAdjust Brightness and Contrast Sharpness Brightness and colour do not look normalDisplay looks unstable and then freezes Screen cannot be displayed in full screenSource device issue Remote control issueOther issue IR sensor is not functioning When booting the PC with the input source set toHow can I change the resolution? Monitor SettingsQuestion Answer How can I change the frequency?Question How do I set powersaving mode?General SpecificationsModel Name Cabinet Pixel Pitch Aspect ratio WH Power Supply Line input voltageLED pixel size W x H Pixels Row x ColumnVertical Frequency Pixel Clock Sync Polarity KHz MHz Preset Timing ModesHorizontal Frequency Resolution Product damage caused by customers fault Responsibility for the Pay Service Cost to CustomersAppendix Not a product defectLicence

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