Samsung LH025ILENAS/EN, SBB-IS08EL1/EN, LH015ISFSAS/EN manual IR sensor is not functioning

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Other issue

The IR sensor is not functioning.

Make sure the sensor light turns on when a button is pressed on the remote control.

•• If the light does not turn on, turn the power switch off and then on again.

If the sensor light still does not turn on after the power switch is turned off and then on again, an internal jack may be disconnected.

Contact your nearest service centre to have the product serviced.

In power-saving mode, when the input source is DisplayPort, PC display settings cannot be saved.

Go to System → General and set Max. Power Saving to Off. Alternatively, configure the PC display output settings again. Ensure the set is turned on.

When booting the PC with the input source set to	Boot the PC when the set is turned on or when the input source is not DisplayPort.
DisplayPort, the BIOS and booting screens do not appear.

Image 87

Contents SBB-IS08E Table of contents Specifications Copyright Before Using the ProductElectricity and Safety Safety PrecautionsInstallation Operation Storage CleaningParts Description PreparationsParts Reverse Side SBB-IS08EUart Reverse Side IL015E IL020F IL025E IS015F IS020F IS025FRemote Control May differ for different products To place batteries in the remote controlDirect LAN cable PC to HUB Pin No Standard Colour SignalCable Connection LAN CableCross LAN cable PC to PC ConnectionCommand type Value range Viewing control state Get control commandControlling Set control command CommandInput source control Power controlScreen mode control Safety Lock Connection using a DVI cable Connecting and using devicesBefore Connecting Connecting to a PCSystem → General → set Hdmi Hot Plug to Off Connection Using a DVI-HDMI CableConnection Using an Hdmi Cable Connection Using an HDMI-DVI CableConnection Using an DP Cable Connecting to a Video Device Using an Hdmi cable or Hdmi to DVI Cable up to 1080p Connecting the LAN CableRemoving the protective brackets Installing the cabinetsReplacing the cabinet module IL015E / IS015F IL020F / IS020F IL025E / IS025F Precautions when handling the cabinetsConnection 1Connection Connecting to cabinetsConnecting RS232C cables for redundancy ConnectionFirst cabinet Information Changing the Input sourceSource Edit NameUsing LED Signage Manager Home feature PlayerHome → Player →ENTER E Approving the Lite server Approving a connected device from the serverDevice Group Select Setting the current timeApproving the Premium server Setting the current time My Templates Network ChannelLocal Channel Network FileAvailable features in the Player Menu items in the PlayerOption Name Operations Settings Player page Settings menuNone / My Templates Default contentReset Safely RemoveWhen Content is Running Viewing the details of the content that is runningCurrent time One / All Changing the settings for the content that is runningPlaylist RepeatPlayback restrictions File Formats Compatible with PlayerNetwork Schedule Multiframe Template files and LFD.lfd filesContents Image VideoFlash Power Point Channel and Local Template filesType Available features in the ScheduleSchedule Menu items in the ScheduleConfiguring channel schedules Editing a channel scheduleSelect a channel to edit Market Orientation Available features in the TemplateTemplate Home → Template → Enter EFont options Configuring the background image/background musicEntering text Edit TextPreview Configure Template Name and StorageHome → Clone Product → Enter E Clone ProductDevice ID Auto Set ID SettingsDevice ID PC Connection CableHome → Network Status → Enter E Network StatusOn/Off Timer On TimerHome → On/Off Timer → Enter E Holiday Management Off TimerTicker Home → Ticker → Enter EOff / On Home → More settings → Enter E More settingsHome → URL Launcher → Enter E URL LauncherScreen Adjustment Main menu Sub menu Settings DescriptionOSD On Screen Display menus Film Mode Advanced Settings Dynamic ContrastRGB Only Mode Digital Clean ViewOr Custom Or DisplayPort modePicture Size PositionOnScreen Display Network type Network SettingsNetwork Network StatusConnecting to a Wired Network Network Settings WiredHow to set up manually How to set up automaticallyAutomatic Network Settings Wired Manual Network Settings WiredMultimedia Device Settings Server Network SettingsDevice Name System Auto Power Off Power Control Auto Power OnMax. Power Saving Eco Solution No Signal Power OffUSB Auto Play Lock Security Safety LockPower On Button Reset SystemSupport Playing photos and videos Media Play Read the following before using media play with a USB deviceFile system and formats Compatible devices with media playRemoving a USB device from Source Using a USB deviceConnecting a USB device Removing a USB deviceFeatures provided in the media content list Source → Source → USBFilter Index Menu items in the media content listOption Name Operations Photos Videos Slide ShowAvailable buttons and features during photo playback Off Subtitle Language / Sync / Reset Sync / Size / EncodingRewind / Fast Forward Select SceneSubtitle Supported image resolutionsFile Extension Type Resolution Supported Subtitle and Media play file formatsVideo Decoder Supported Video FormatsAVI Power off both the PC and product Troubleshooting GuideTesting the Product Checking the Resolution and FrequencyCheck the followings Installation issue PC modeScreen issue Not Optimum Mode is displayedAdjust Brightness and Contrast Screen cannot be displayed in full screen Brightness and colour do not look normalSharpness Display looks unstable and then freezesRemote control issue Source device issueOther issue IR sensor is not functioning When booting the PC with the input source set toHow can I change the frequency? Monitor SettingsHow can I change the resolution? Question AnswerQuestion How do I set powersaving mode?Specifications GeneralModel Name Pixels Row x Column Aspect ratio WH Power Supply Line input voltageCabinet Pixel Pitch LED pixel size W x HPreset Timing Modes Vertical Frequency Pixel Clock Sync Polarity KHz MHzHorizontal Frequency Resolution Not a product defect Responsibility for the Pay Service Cost to CustomersProduct damage caused by customers fault AppendixLicence

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