Samsung UA58J5200ARXUM, UA49K6500ARXUM, UA55K6000ARXUM manual Anynet+ HDMI-CEC Isnt Working

Page 79

Anynet+ (HDMI-CEC) Isn't Working

When Anynet+ (HDMI-CEC) isn't working, these steps may help resolve the problem.

The problem

Try this!

Confirm that the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only.

Check if the power cord of the Anynet+ device is properly connected. Check the cable connections of the Anynet+ device.

 

Go to Anynet+ (HDMI-CEC) (

Settings System Expert Settings Anynet+

Anynet+ does not

(HDMI-CEC)) and see if Anynet+ (HDMI-CEC) has been set to On.

work.

Check whether the TV remote control is in TV mode.

 

Check whether the remote control is Anynet+ compatible.

 

Anynet+ may not function when some other functions are active, including Channel

 

Search, Smart Hub, Plug & Play, etc.

If you have disconnected and then reconnected the HDMI cable, scan for devices again or turn your TV off and on.

 

Check if the Anynet+ device is properly connected to the TV, and then select the

I want to start Anynet+.

Anynet+ (HDMI-CEC) (

Settings System Expert Settings Anynet+

 

(HDMI-CEC)) menu to see if Anynet+ (HDMI-CEC) is set to On.

 

 

 

I want to exit Anynet+.

Set Anynet+ (HDMI-CEC) (

Settings System Expert Settings Anynet+

(HDMI-CEC)) to Off.

 

 

 

 

 

 

The message

 

 

"Connecting to

You cannot use the remote control when you are configuring Anynet+ or switching

Anynet+ device..."

to a viewing mode. Use the remote control after the TV has completed the Anynet+

or "Disconnecting

configuration or has switched to a viewing mode.

from Anynet+ device"

 

 

appears on the screen.

 

 

 

 

 

The Anynet+ device

You cannot use the play function when Start Setup is in progress.

won't play.

 

 

 

 

 

Check whether the device supports Anynet+.

 

Check whether the HDMI cable is properly connected.

 

Go to Anynet+ (HDMI-CEC) (

Settings System Expert Settings Anynet+

 

(HDMI-CEC)) and see if Anynet+ (HDMI-CEC) has been set to On.

The connected device

Scan for Anynet+ devices again.

is not displayed.

Anynet+ devices must be connected to the TV using an HDMI cable. Make sure the

 

 

device is connected to your TV with an HDMI cable. Some HDMI cables may not

 

support Anynet+.

 

 

If the connection is terminated because there has been a power failure or the HDMI

 

cable has been disconnected, please scan for the device again.

 

 

The TV audio is not

Connect an optical cable to the TV and the receiver.

ARC enables the TV to output digital sound via the HDMI (ARC) port.

being played through

However, ARC is only available when the TV is connected to an audio receiver that

the receiver.

supports ARC.

 

 

 

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Contents Manual Contents Smart Features Picture and Sound Troubleshooting Source Using Smart HubUsing Smart Hub SettingsLive TV Channel List All Edit Editing ChannelsRunning the Edit Channel function Rearranging or deleting channelsSettings Network Open Network Settings Try Now Connecting an AerialConnecting to the Internet Connecting Internet networkEstablishing a wireless Internet connection Establishing a wired Internet connectionSettings Network Open Network Settings Wireless Changing the name of the TV on a network Settings Network Network Status Try NowSettings Network Device Name Try Now Checking the internet connection statusE3131B, E8221 Connecting to a Network via a Mobile DongleTroubleshooting wired Internet connectivity issues Try Now Troubleshooting Internet Connectivity IssuesWireless network connection failed Troubleshooting wireless Internet connectivity issuesUnable to connect to a wireless router Connecting with an Hdmi cable Connecting Video DevicesComponent in / AV Connecting with a digital audio optical cable Connecting with an Hdmi ARC cableAudio Input and Output Connections Connecting Bluetooth Devices Connecting through wireless networkConnection Guide Source Connection Guide Connecting through the Hdmi port ― Screen sharing Connecting a ComputerConnecting through the Smart View app ― Content sharing Using Smart View Screen Mirroring or contents sharing Connecting a Mobile DeviceConnecting a mobile device via Smart View App Watch TV and the content of an external device by switching Switching between external devices connected to the TVChanging the input signal Using additional functionsConnection notes for Hdmi Connection NotesConnection notes for mobile devices Settings Sound Select Speaker to Audio OutConnection notes for audio devices Connection notes for computersAbout the Samsung Smart Remote Extra Controlling the TV with a Keyboard or Gamepad Connecting a USB keyboardConnecting a Bluetooth keyboard and gamepad Using the keyboardSetting up the keyboard Entering Text using the On-Screen Qwerty KeyboardView description on basic functions of Smart Hub Smart HubDisplaying Home Screen Launching the last used app automatically Testing Smart Hub connectionsResetting Smart Hub Launching Smart Hub automaticallyCreating a Samsung account from the create account screen Using a Samsung accountCreating a Samsung account using a Facebook account Creating a Samsung accountDeleting a Samsung account from the TV Signing in to a Samsung accountChanging and adding information to a Samsung account Managing payment information saved on the TVDownload and run various apps from Smart Hub Using the Apps ServiceApps Installing an app Installing and running an appLaunching an app Removing an app Managing purchased or installed appsAdding to Home Screen Moving appsLocking and unlocking apps Using other app features and functionsRating apps Rating purchased appsUsing the buttons in the e-Manual Using the e-ManualLaunching the e-Manual Playing pictures/video/music Using the web browserSurf the Internet on your TV Sort By Playing media contentFunctions on the media content list screen Filter ByManaging the schedule recording list Canceling a schedule recordingRecording Programmes Recording programmesViewing recorded programmes Setting Up a Schedule ViewingSetting up a schedule viewing for a channel Using shedule viewing to view on a specified date and timeViewing the detailed information of schedule viewing list Using TimeshiftCancelling a schedule viewing Editing a schedule viewingUsing the Channel List Removing registered channels Re-registering and deleting a channelEditing registered channels Locking / Unlocking channelsSelect Favourites Creating a Personal Favourites ListRegistering channels as favourites Viewing and selecting channels on favourites lists onlyRenaming a favourites list Editing a Favourites ListRemoving registered channels from a favourites list Rearranging a favourites listExtracting highlights automatically Making Sports programmes More Realistic with Sports ModeSettings Picture Special Viewing Mode Sports Mode Try Now When the Smart View function is runningScanning for available channels Using the Indian Cinema ModeConfiguring advanced broadcasting settings TV-Viewing Support FunctionsSettings Broadcasting Expert Settings Area Setting the AreaTuning broadcast signals manually Tuning analogue channelsSetting satellite system Fine-Tuning the screenTransferring channel list Choosing a picture mode Adjusting the Picture QualityConfiguring advanced picture settings Auto Motion Plus Analogue Clean ViewFilm Mode Reset PictureViewing a picture-in-picture PIP Picture Support FunctionsChanging the picture size Fitting the picture to the screen Adjusting the picture size and/or positionSettings Picture Picture Size Fit to screen Settings Picture Picture Size Zoom/PositionChoosing a sound mode Adjusting the Sound QualityConfiguring advanced sound settings Auto Volume Hdmi Audio Format Audio DelaySound Feedback Reset Sound Settings Sound Select Speaker Try Now Using the Sound Support FunctionsListening to the TV through Bluetooth devices Configure the sound settings for your TVCreating surround effect through Multiroom speaker Specifying the TVs installation typeSettings Sound Expert Settings TV Installation Type Listening to the TV through a Multiroom speakerUsing the sleep timer Setting the Time and Using the TimerSetting the current time Using the timersSettings System Time Off Timer Turning on the TV using the on timerTurning off the TV using the off timer Settings System Time On TimerReducing the energy consumption of the TV Preventing screen burnRead before connecting an Anynet+ HDMI-CEC Using Anynet+ HDMI-CECConnect an HDMI-CEC-compliant device to the TV Updating through the USB device Updating the TV’s SoftwareUpdating the TV’s software to the latest version Updating through the InternetChecking a scanned list Protecting the TV from Hacking and Malicious CodeChecking the TV and connected storage for malicious code Scanning viruses in real timeWhite text on black background high contrast Using Other FunctionsRunning the accessibility functions Adjusting the menu transparencySettings System Accessibility Multi-output Audio Try Now Learning about the remote control for the visually impairedChecking Notifications Configuring advanced system settingsSetting up a password Changing the menu languageSettings System Expert Settings DivX Video On Demand Enabling/Disabling the front indicatorsSettings System Expert Settings TV Control Button Lock Settings System Expert Settings Light EffectEnabling game mode Restoring the TV to the factory settingsUsing the TV as a display model for retail stores Teletext Feature Typical Teletext Support through Remote Management What Does Remote Service Do?Settings Support Remote Management Try Now Getting SupportRequesting service Finding the contact information for serviceDiagnosing the TV operation Testing the picture There Is a Problem with the PictureSettings Support Self Diagnosis Start Picture Test Settings System Time Sleep Settings Picture Expert Settings Reset Settings Support Self Diagnosis Start Sound Test Testing the soundCant Hear the Sound Clearly My Computer Wont Connect There Is a Problem with the BroadcastNetwork Status TV Wont Connect to the InternetHDMI-CEC and see if Anynet+ HDMI-CEC has been set to On Anynet+ HDMI-CEC Isnt WorkingInitialise the settings to factory defaults Have Trouble Launching/Using AppsWant to Reset the TV When files arent playing, this may help resolve the problemUse these procedures to resolve other issues that may occur Other IssuesSettings System Expert Settings Usage Before using the recording and Schedule Recording functions Before Using the Recording and Timeshift FunctionsSystem Time Clock Two later than the specified time Video is played according to the TV settingsFunctions are in progress, only the recording will stop Maximum recording time is 720 minutesSupported broadcasting audio options Before using the Timeshift functionRead Before Using Apps Read Before Using the Web Browser If the Clock Set Limitations on use of Photo, Video, and Music files Try Now Read Before Playing Photo, Video, or Music FilesSupported internal subtitles Supported external subtitlesSupported music formats and codecs Supported image formats and resolutionsSvaf Supported video codecsVideo decoders Other restrictionsAudio decoders Picture sizes and input signals Read After Installing the TVInstalling an anti-theft lock Precautions for wireless Internet Read before setting up a wireless Internet connectionWireless security protocols IBM Read Before Connecting a Computer Supported ResolutionsVesa DMT CEA-861 DVI Supported Resolutions for Video SignalsCheck the supported resolution for video signals CEA-861 HdmiRestrictions on using Bluetooth Read Before Using Bluetooth DevicesButtons and Functions Background Music Rotate left / Rotate rightZoom Fit to ScreenButtons and functions available while using sports mode Starts instant recording of the current programme Recording TimeLicence
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UA49K6000ARXUM, UA49K6500ARXUM, UA55K6500BRXUM, UA55K6000ARXUM, UA49K5300ARXUM specifications

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